Elite Hotel Muar

Elite Hotel Muar Reviews

Elite Hotel Muar

Ground, 1st & 2nd Floor, 5-20, Jalan Ibrahim, Taman Sri Tanjung, Muar, Johor, 84000, MalaysiaView Hotel Details
Elite Hotel Muar
Elite Hotel MuarElite Hotel MuarElite Hotel Muar
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Elite Hotel Muar Guest Reviews

4.1/5
Very Good
201 review
Verified reviews
Location4.4
Amenities3.8
Service4.2
Cleanliness4.1
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All reviews(201)
Positive reviews(191)
Reviews with photos/video(66)
Awesome rooms(50)
Awesome stay(46)
Convenient location(27)
Large rooms(25)
Great value for money(15)
Convenient parking(12)
Located downtown(9)
Too noisy(5)
Negative reviews(10)
Guest User
Deluxe Twin
Stayed in Dec 2024
Business travelers
4 review
4.5/5
Great
Posted on Jan 24, 2025
Strategic location. Friendly service. Parking needs to be improved as there are many non-hotel guests occupying the parking lots.
Response from Property: Thank you for your feedback! We're happy to hear you enjoyed our strategic location and friendly service. We apologize for the parking issue and appreciate your input. We’ll look into ways to better manage the parking spaces for our hotel guests. We hope to welcome you back soon!
Guest User
Deluxe Room 1 Queen bed
Stayed in Dec 2024
Travel with friends
1 review
2.7/5
Posted on Jan 13, 2025
When we enter the room, feeling good as the room is big and looks OK. BUT, disappointed start when we notice there's some yellow spot on blanket and bed sheet. We ask from changing, they did change BUT they mention, even change there still got yellow spot. After changing, they only gave use blanket cover without blanket. When we ask for blanket, the worker said, that cover is blanket😢 we keep explaining what is blanket and what is cover, the person is mention only got this. This is so terrible service as before we asking for changing, there was a thick blanket in our room, but after changing, only got cover without blanket.
Response from Property: Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. It's disappointing to hear about the cleanliness concerns with the blanket and bed sheet, as well as the confusion regarding the blanket and cover. This does not meet the standard of service we strive to provide, and we will certainly address these issues with our team to ensure better communication and quality in the future. We truly appreciate your understanding and hope you’ll consider giving us another chance to improve your experience.
Guest User
Superior Family Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Everything is good😊 toilet clean.. Location is strategic, near to town, iron and iron board provided.. Kettle also provided
Response from Property: Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found the toilet clean, the location convenient, and the amenities like the iron, ironing board, and kettle helpful. We truly appreciate your feedback and look forward to welcoming you back soon! 😊
Anonymous User
Superior Family Room
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Dec 10, 2024
Good location, easily accessible to amenities like food etc, carpark provided beside hotel, room is spacious and comfortable, value for money, Will stay again next trip.
Response from Property: Thank you for your wonderful review! We're delighted to hear that you enjoyed the convenient location, spacious and comfortable room, as well as the provided car park. We're glad you found it to be great value for money, and we look forward to welcoming you again on your next trip!
Anonymous User
Deluxe Twin
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Good hotel budget at Muar area. Location just nice, nearest to attraction area.
Response from Property: Thank you for your review! We're glad you found our hotel to be a good budget option and enjoyed the convenient location near local attractions. We hope to welcome you back soon for another great stay!
ChuaSan
Deluxe Room 1 Queen bed
Stayed in Oct 2024
Couples
17 review
4.0/5
Very Good
Posted on Dec 2, 2024
Hotel room is quite plenty .. no carpets.. but is ok for 1 night stay.. should say very convenient within walking distance to all place of interest and shopping mall . 10 mins walk straight down can get cheap and nice seafood restaurant
Response from Property: Thank you for your review! We're happy to hear that you found the room spacious and the location convenient, with easy access to places of interest, shopping malls, and nearby seafood restaurants. We appreciate your feedback and hope to welcome you again for another enjoyable stay!
TobiramaSenju
Superior Family Room
Stayed in Dec 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Nice room for family.big and confort.have speedmart at down
Response from Property: Thank you for your review! We're glad to hear the room was perfect for your family and that you found it spacious and comfortable. It’s great to know the convenience of the Speedmart downstairs added to your experience. We hope to welcome you and your family back again soon!
Vennissssss
Superior Family Room
Stayed in Aug 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The room is spacious and clean. Location is good, near to town and there is a restaurant downstair. Parking is provided as well.
Response from Property: Thank you for taking the time to share your feedback with us. We hope to seeing you again in the future. Regards, Elite
Soh Lai Charng
Deluxe Room 1 Queen bed
Stayed in Feb 2025
Couples
2 review
3.7/5
Posted on Mar 7, 2025
Overall is fine, but there is no lift in the hotel so it’s abit troublesome for elderly or people with huge luggage. Also, I was quite surprised there was no disposable slippers provided.
Wai
Deluxe Room 1 Queen bed
Stayed in Jan 2025
Business travelers
93 review
4.0/5
Very Good
Posted on Feb 21, 2025
Everything looks well. Room is clean, wifi is good until last day. But maybe got to do with the telecom carrier. Has a number of mid-class eateries nearby. Otherwise 10 mins walking distance to the town center with lots of kopitiam. Indeed value for money. Great stay
Response from Property: Thank you for your detailed review! We’re happy to hear that you had a great stay and found the room clean and comfortable. We apologize for the temporary wifi issue on the last day, and we will look into it further to ensure a consistent experience for all our guests. It’s great to know you enjoyed the nearby eateries and the short walk to the town center. We appreciate your feedback and look forward to welcoming you again!
Hairul Rasyid
Deluxe Room 1 Queen bed
Stayed in Jan 2025
Family
1 review
4.0/5
Very Good
Posted on Feb 17, 2025
This hotel room was exceptionally clean and comfortable. The bed was incredibly plush, and I slept very well. The amenities provided were also much appreciated. I would happily recommend this room to others. It offered great value for the price.
Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear that you found the room clean, comfortable, and that you had a restful sleep. It’s great to know the amenities met your expectations, and we truly appreciate your recommendation. We're delighted that you felt it was great value for the price. We look forward to welcoming you again soon!
Guest User
Deluxe Twin
Stayed in Jan 2025
Couples
8 review
3.0/5
Posted on Feb 15, 2025
Check out early they are Ok.For regular customer they should be flexible eg staying from 26/1-2/2/25 they still charge RM 20 for early check in.Normally I would check out before 7 am. Bathroom not ideal for old people..
Response from Property: Thank you for your feedback. We appreciate your comments and apologize for any inconvenience regarding the early check-in charge. We understand the importance of flexibility for our regular customers, and we will review our policies to improve your experience in the future. Additionally, we’ll take your feedback about the bathroom into consideration for improvements, particularly for the comfort of older guests. We value your loyalty and hope to welcome you again soon!
Abad Jonet
Deluxe Twin
Stayed in Jan 2025
Couples
11 review
2.0/5
Posted on Feb 10, 2025
Our stay was very stressing. Pipe music played from before 6 AM to 8.30 PM with veybthin walls. The Air Con condenser unit was loud, likely from the next building beside the Hotel. ( & also.No relief from ear plugs ) Bathroom appears clean but if you peep under the sink or toilet bowl, you will definitely conclude otherwise.
Response from Property: Thank you for sharing your feedback, and we sincerely apologize for the challenges you faced during your stay. We understand how disruptive the music and noise from the air conditioning unit must have been, especially with the thin walls. We’re also sorry to hear about the cleanliness issues in the bathroom. Rest assured, we will address these concerns with our team to ensure a better experience for future guests. Your comments are important to us, and we hope you'll consider giving us another chance to provide you with a more comfortable and peaceful stay.
CL LOK
Deluxe Twin
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 3, 2025
The rooms were clean, comfortable, and well-equipped with all the necessary amenities. The staff was friendly, welcoming, and always ready to assist with any requests.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you found the rooms clean, comfortable, and well-equipped, and that our staff made a positive impact on your stay. It's our goal to provide excellent service and a welcoming atmosphere, and we're happy to know we succeeded. We look forward to welcoming you back soon!
project runway659
Superior Queen Room
Stayed in Aug 2024
Travel with friends
196 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel very nice. The room so space and clean. Everything okay.
Response from Property: Thank you for taking the time to share your feedback with us. We hope to seeing you again in the future. Regards, Elite