Holiday Inn Hotels in Munich

The best experience ever. The staff are amazing and very helpful. Would definitely stay only here in munich and highly recommend it.

It's pretty good. There's a big supermarket and DM nearby. I've stayed here twice since I came here. It's relatively new and the bathroom is very small~

While the hotel stay was comfortable and the rooms a nice and clean we found the front desk staff rude and unhelpful. From the start they have shown no courtesy, I called up the hotel from the station to inquire about the location and landmark and found the person speaking to me couldnt care less about giving directions. Then when we arrived there, there was no one at the front desk. Since there are two Holiday Inns adjacent to each other we were confused as to which one is ours and kept the cab waiting to check. Finally we had to let the cab go as not one was there to answer our query. After a long wait the lady manning the front desk finally emerged from the cabin and was very rude with us. She couldnt find our reservation, we had to panic call the booking.com customer service and incurred a huge mobile bill for the international call only so that we could confirm our booking. She insisted we had not paid for our rooms and we had to argue and show proof of payment. Any query we had about the hotel amenities or sightseeing were unhelpfully answered. The person who looks after the snacks corner was the only congenial and courteous person. The hotel is within walking distance of a train station and the bus stop is right outside the drive way, There are some good restaurants about 5- 7 minutes walk from the hotel. Lidl is a stones throw away so are a few other grocery stores. Once you get the hang of the place its pretty convenient. The only reason why the rating is average is because the hotel is good and the rooms were comfortable and neat. Otherwise only based on their customer service it would be poor.

This hotel is located a few train stops away (Station: Harras) from the central train station, so it was not difficult to get to it. The infrastructure of the city is such that getting around is relatively easy. One just has to follow the directions on a map, whether physical or online, and you are good to go. The check-in process was smooth. I realise getting up and walking to where my room is, that the hotel is quite large, so if you are not up to walking a lot; ask for a room close to the elevator. The room is large and well maintained. I appreciate the bottle of water on top of the minibar fridge for guests. There is a breakfast place just a short walk away if having breakfast at the hotel is not something you would like. Not a minor issue, but it does say in the directory of services that laundry items sent in before 8.30am would be returned by 7pm the same day. However, mine was not and luckily, I was not departing the hotel the next day. It was attributed to a manpower shortage, says the front desk team member; and I know it to be a prevalent issue worldwide. The internet connection in the room is also very slow, especially in the evenings, in my opinion. If you decide to forgo the servicing of your room, hang a “go green” pouch on the doorknob and you will receive a surprise gift. Aside from the bakery around the corner, there are a few eateries close by. Despite the shortcomings, it was an enjoyable, fuss-free stay.

I'm really conflicted about this hotel, in some ways it's a great hotel and in others not so much. I'll start with check in, I booked a ”Queen bed” which to me means bigger than double especially as there is an option for just a double. so had to pay to upgrade to a ”executive room” which had the bigger bed, so another €60 on to our bill, but was discounted from €90. room was big, bed was very big and very comfortable. had to ask for a kettle (had a coffee machine but no kettle) had a minibar so a fridge which the first room didn't have even tho website says a minibar. all rooms have balconies but no furniture out there so I had to ask for chairs, also dont think the balconies have been cleaned in a while, i left foot prints in the dust. bathroom was old and needs refurbishment, shower pressure is rubbish, water drains very slowly and bath has all gone rusty. our first room was right next to the second room and overlooked some car park but then right next to it is a factory and then behind that some excavation work is taking place, the 1st night all was quiet as it was Easter but the second night from 3.30am lorries with there reversing noises where going on and that night the factory noise went on till almost 10pm. this is not the hotels fault- but if booking a room I would ask for a different location for room. breakfast was beautiful, everything u would want, all presented lovely and u could have omlette made to order. we used the resturant the 1st night, the food was very nice but very expensive- but we later found out this is how Germany is. Husband used the gym- mini gym as they call it and it is mini but it kept him happy for an hour. pool is a added bonus but pictures make it look bigger than it is, Sadly it was far too cold for me to get in and the steam/sauna are only turned on at certain times and we missed the time slot but they both looked good sizes. all the staff we came across, from reception, to restaurant and breakfast staff and especially the cleaners were lovely, very polite and helpful if u have any questions or requests. we would stay here again if it was the original price for the larger bed and if we had a different room location.

Good location close to the interstate. Police and fire station nearby. Three underground stations in walking distance. Bus stop over the street. Own parking garage (€15/ngt) which is definitely a pro as free parking around there is kinda non-existent. Rooms are really small, No desk, not even a closet just hangers next to one bedside. Room was very clean, but had damaged light fixture. Breakfast was nice, daily change of ingredients. Love the pancake machine ! Negative was a bad smell in front of the elevators, no bench at the front and they tried to charge me twice for parking.

Our 1st visit to Munich having booked ahead for our stay at the Niu Loco. Really friendly and helpful staff, easy check-in and delighted with our room. My wife loved the glitter ball and we found the facilities clean with a comfy bed, lovely shower, good lighting and plenty of storage and plugs. Buffet breakfasts were comprehensive with lots of choice and, again, very helpful, polite staff. Had drinks in the bar and lounge area, played table football and enjoyed the ambiance. Will definitely recommend to anyone and absolutely loved our visit. Easy, quick access to the underground which is efficient, clean and punctual. 10/10 and thank you very much. Hooe to stay with you again!