Steigenberger Hotel Muenchen

Steigenberger Hotel Muenchen Reviews

Steigenberger Hotel Muenchen

Berliner Str. 85, Munich, GermanyView Hotel Details
Steigenberger Hotel Muenchen
Steigenberger Hotel MuenchenSteigenberger Hotel MuenchenSteigenberger Hotel Muenchen
Check available rooms for your travel dates
We Price Match
1 night

Steigenberger Hotel Muenchen Guest Reviews

4.1/5
Very Good
58 review
Verified reviews
Location4.2
Amenities4.3
Service3.8
Cleanliness4.2
Filter by:
Sort by:
All Reviews(58)
Positive reviews(52)
Reviews with photos/video(5)
Awesome rooms(5)
Negative reviews(6)
Saneel
Superior Room
Stayed in Mar 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Mar 12, 2024
Very clean and super modern rooms. The spa is a great addition to the hotel
Khalil
Deluxe Room
Stayed in Sep 2023
Family
16 review
3.7/5
Posted on Oct 1, 2023
The hotel is very clean and confartable the location is in a residential area but far from city center not very well connected by public transportation. The room is well equipped with amenities coffee machine and kettle .fridge. the shower is awesome. Didn't try the breakfast.
Guest User
Superior Room
Stayed in May 2022
Friends
2 review
5.0/5
Outstanding
Posted on May 19, 2022
Check in was fuss free and the front desk were professional and friendly. Room is spacious and clean, very comfortable bed. I also love the location of this hotel as it’s within a short walking distance to the train station.
Response from Property: Dear guest,Thank you for your kind feedback and we hope to seeing you back soon,all the best,Silvia GranerAssist. Reservation Manager
Winny Japardy
Superior Room
Stayed in May 2022
Couples
9 review
4.7/5
Amazing
Posted on May 30, 2022
The location is very nice. It's chill and quiet, providing a nice place to getaway in Munich. The staff are also very helpful. Overall, a very enjoyable stay!
Response from Property: Dear guest,Thank you for your kind feedback and we hope to seeing you back soon,all the best,Silvia GranerAssist. Reservation Manager
Guest User
Superior Plus Double Room
Stayed in May 2024
Business travelers
5 review
2.0/5
Posted on May 13, 2024
Except for the hardware, it can be said that there is nothing good about it. The freezer is empty. If you want to buy water and snacks, you need to go downstairs to the front desk to buy them. The coffee machine is broken. Cleaning is to wipe the water stains and change the towels. There are fewer towels every day. There was no hand towel on the first day, and there was only one set of personal items on the last day. Water was only given on the first day of check-in, and it was still not given after the complaint. In five days, I split five orders. Isn’t it worth a bottle of water every day? And the attitude of an Indian female receptionist at the front desk was very bad! The front desk rarely answered the phone, and you need to go downstairs to find the front desk yourself. On the last day, I asked the hotel for towels, and I ran to the front desk to ask for them. They told me that someone would send it later. There was no movement for nearly an hour. I called again and it took half an hour before it was delivered. The feedback given was that someone only answered the phone and delivered things before 5 o'clock in the day. When I used the bathroom, I found that the ceiling was leaking, and there were yellow stains on the bottom mat. The most disgusting thing was that when I returned to the hotel on the last day to take a shower, I found a ** on the bathroom door that I had wiped. . . .
Original TextTranslated by Google
Anonymous User
Superior Room
Stayed in Feb 2024
Couples
1 review
4.0/5
Very Good
Posted on Feb 25, 2024
For the arrangement - no spoons. For coffee cup - no spoons, no milk Trash can broken - repaired by myself Sink drain plug - repaired yourself Bathtub drain broken Bathtub silverfish discovered Sauna area - no fruit/nibbles
Original TextTranslated by Google
6/8
Guest User
Superior Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Very nice hotel room with excellent breakfast
Original TextTranslated by Google
Kleinxb
Superior Room
Stayed in May 2023
Business travelers
21 review
4.7/5
Amazing
Posted on Jun 7, 2023
The hotel was newly opened in 2023. All facilities are brand new, the service is also very good, and there seems to be preferential treatment for Chinese people. Not far from the British Park, it only takes about ten minutes to walk there. It is a little far from the city center, and there doesn't seem to be much to visit around. There are many large international companies and other big-name hotels around, which is suitable for business trips.
Original TextTranslated by Google
Benpaodexieshua
Superior Room
Stayed in Oct 2023
Business travelers
10 review
4.7/5
Amazing
Posted on Oct 26, 2023
The room is large and quiet, with two sinks, the latest rain shower system, and the bathroom has smooth drainage. The transportation is convenient, self-driving or pick-up is very convenient. It only takes ten minutes to take a taxi to the old town of Munich...but there is no Chinese courtesy...there are slippers and a bathrobe.
Original TextTranslated by Google
Guest User
Superior Plus Double Room
Stayed in Sep 2023
Couples
5 review
4.0/5
Very Good
Posted on Sep 23, 2023
We lost our expensive mirac in the room and we were in such a hurry that we didn’t check it out. This was our biggest regret during this trip.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your kind feedback and we hope to seeing you back soon, all the best, Vanessa Witsch, Hotel Manager
Guest User
Superior Room
Stayed in Sep 2023
Couples
1 review
4.0/5
Very Good
Posted on Sep 26, 2023
The hotel including cheap parking is well suited for sightseeing.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for the positive feedback about your stay in our house. We would be very happy to welcome you back soon. Vanessa Witsch Hotel manager
Guest User
Superior Room 1 Queen bed
Stayed in Dec 2022
Couples
2 review
1.7/5
Posted on Dec 26, 2022
Unfortunately a huge disappointment, booked the hotel especially for the wellness area, unfortunately it was only open from 5-9 p.m. which I'm not used to from such a large hotel and unfortunately didn't work out at all with our times. Was also unfortunately here and at B .... Not as described. According to 2 times asking at the reception normal and unfortunately no exception possible which I am not so used to in other hotels. The room could have been cleaner, the landlord had hair on the pillow, the outside of the closet was dirty with a black stripe, etc. Next time I'd rather go back to one of the other well-known chains here in Munich.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for the valuable feedback - we are very sorry that you did not feel completely comfortable and we would be happy to discuss the points you mentioned personally. We always keep our website up to date, so of course we need to know where any incorrect opening times are. In general, the spa area is not as much in demand as a business hotel as, for example, in a wellness hotel and the times are currently very good for the majority of our guests, but I understand only too well that this can vary depending on the reason for a hotel visit. We'd love to stay in touch and until then, thank you and best regards, Vanessa Witsch Hotel Manager
Guest User
Superior Room
Stayed in Oct 2022
Friends
1 review
4.7/5
Amazing
Posted on Oct 9, 2022
Great hotel, nice rooms and the location is just great
Original TextTranslated by Google
Response from Property: Dear guest, we are very pleased about the lovely feedback and look forward to seeing you again soon, kind regards, Silvia GranerAssist. Reservation Manager
Joseph
Stayed in Dec 2023
Business travelers
1.0/5
Posted on Dec 4, 2023
The staff is very rude. Spa smells like a locker room that hasn’t been cleaned in 5 years. Best part was the bed. Other then that I don’t recommend
Dina
Stayed in Aug 2023
Other
3.0/5
Posted on Aug 25, 2023
Hotel is very new and service was great, however, it is a bit too modern for families (ie doors in bathroom/toilet are glass and do not close). Also the restaurant in the hotel is very overpriced and next one is quite far away.