Ibis Muenchen City Ost

location!location!location!

Upkeep of the hotel was not in line with the ibis chain of hotels which i have stayed. Location was good

Euros trip, standard Ibis, nice and clean and very comfortable beds, location about 20 minutes from centre but tram stop outside straight to marionplatz, downside no safe in room, no tea or coffee so very basis, but good for a place to sleep over.

What we liked: The breakfast was great, with plenty of choices to suit all guests - hot and continental choices, along with a good range of hot drinks, juices and even Prosecco ! The room and hotel were modern and very clean throughout. There was a supermarket in the same road. The reception staff were able to supply maps and give recommendations for local restaurants. There is a tram stop a few minutes walk from the hotel. Other things to note: The room was quite small, with minimal furniture, but we only stayed 2 nights so it wasn't problem. The access to the car park is quite tight, but was manageable.

We chose Ibis, based on our previous, excellent, stay in Berlin. However, this time paled in comparison. The bed was indeed comfortable and the staff was polite but this is where any praise for the hotel ends. To say that the room was dirty is an understatement. In fact it was not cleaned once (the room or the bathroom) for the duration of our stay which was 8 nights. Linen was only changed once and you can see from the pictures that it needed changing!! Housekeeping was present and changed towels every couple of days, but that was it as far as housekeeping goes.