Hotel am Moosfeld Reviews

A great hotel with clean, spacious rooms. It has a wonderful indoor pool with murals on the walls. Friendly, welcoming staff. Near the metro station to get into central Munich easily.

Hear me out: this hotel has THE BEST - meaning most professional - service I have ever encountered in any hotel - and I say it from my experience from staying at 4-5 stars hotels as a general rule. Regarding service: - ALWAYS replying to every email (unfortunately letters sometimes land in a spam folder, a little flaw) - 24/7 there’s always someone at the reception ready to assist (mind it’s not a branded hotel, but a family-owned business), making sure that there aren’t any unsolved problems or unsatisfied needs - all website-provided informations are up to date - there’s a shuttle bus from a train station for guests (till 5pm) - staff is perfectly trained and experienced. There’s never any personal attitude, just a smile and clear communication. Of course speaking well English. - Bonus: I arrived quite before check-in hours and checked out a bit late too; didn’t have to say a word and no word was said (or called). Even got an advise how to efficiently manage my luggage for my next trip. Location: a bit far from train & metro stations. Amenities: a very big swimming pool! And a sauna, and a gym. Downside is that those amenities are in a neighbouring building, so if you’re still wearing your swimming suit, you need to walk on a pedestrian path for two minutes like this. It feels weird. But there are lockets, showers and fresh towels too, if you prefer to change your clothes first. Concluding: best combination of price, location, fun, and quality.

A very good hotel. Although the rooms are a bit old, they are clean and tidy. The breakfast is also very good and colorful.

The room was very nice and clean, the front desk service was very friendly and the breakfast was very rich.

Everything was great

Breakfast is very rich

I stayed at this hotel for one night with my son. The hotel itself is very good. There are 3 elevators, a restaurant, a large breakfast room, fitness area and a pool. We enjoyed visiting the pool and had it to ourselves for an hour. The staff at reception, in the breakfast room and in the restaurant are super friendly and helpful. Lots of choice for breakfast and it was delicious too. The selection of dishes in the restaurant was not enough for me, but there was a children's menu and the food tasted very good. The portions are huge. The pool area is of course great. Everything was good except the location didn't have much to offer and the other guests were a bit strange. Some sat on the ground outside next to the hotel and drank alcohol. A child ran after my son angrily to drive him away from the hotel and children playing there. We then stayed in our room for the rest of the evening. Otherwise the room was nice, not so modern but clean, the bed nice and soft and quiet. I really liked the play corner next to the restaurant. I've never seen anything like that in a hotel, but I think it's great. Thanks to the staff and maids, you are doing a very good job.

床很小，很短

第一次給我一樓房間對着停車場入口，酒店房間有點歷史，比較陳舊

We stayed at Hotel am Moosfeld in October and had very pleasant experience. It's located in residential, suburban area, but it is very well connected to the Munich Fair and the city center by a metro line (the station is just a few minutes' walking distance). The interior of the hotel may not be as modern as expected, but it's very clean and practical). Staff is polite, at the reception desk and in the a la cart restaurant, always trying to be helpful. Breakfast is very good.

Excellent Hotel stayed many times while working in the Exhibition Centre. Excellent Staff, Great Breakfast and Restaurant and Bar at very good rates. Recommend to all my Clients and they all Agreed. Station 8min walk just up the road with very good Service to Town Centre and Ideal to visit Exhibition Centre. MR. HUMPHREY

The hotel is clean and comfortable and well maintained! The reception staff are very helpful especially Mateus. There is a very pleasant bar and restaurant and Natalia goes the extra mile to ensure all your needs are met! The hotel provides an excellent buffet breakfast which we couldn’t fault. The hotel provides an indoor swimming pool for use during your stay which was very welcome on hot August days.

It is deeply disappointing that, despite there being no significant costs incurred on your side, we were met with such unaccommodating behavior. The imposition of a 90% cancellation fee seems excessive and unreasonable under the circumstances. I hope that future guests receive a more understanding of your service.

Hotel is very clean, organised and functional. It is accessible to underground and S ban Train links. We stayed for 2 nights. The decor and the technology is dated, it has a chunky key entry to rooms and the TV is small and has no internet access or link for Bluetooth devices. Prices in the bar / restaurant are similar to city centre luxury bar / restaurants, expensive. Water was an issue for us. Small bottles of water were provided in the room, but they were not replenished. When we requested water from reception we were sent to the bar. The bar person was very unwilling to help us. So much so we dared not ask again. One morning we went for water to the breakfast room, while filling my reusable bottle, I was actually told off by one of the staff! I think he was actually the manager. I didn’t have the language to reply. I won’t be going back.