Motel One München Sendlinger Tor

Really nice stay. Air conditioning was great for the heat wave and my older mother. Restful nights sleep. Great area and location to center of city. We walked everywhere.

We normally wait to do a review, but an incident that occurred on day 3 of our 7 night stay has soured the rest of the stay here. What went wrong- it is early Sept and it’s warm and humid out. The first night, the bartender was fantastic - we spent about 70 Euros on drinks including tips as the bartender was fantastic. Day 2 we came back midday to rest in the hotel and requested 2 glasses of ice to take to our rooms (there are NO ice makers on the floors, nor coffee maker in the rooms). This different bartender said bring back the glasses, of course we would. We come back day 2 evening ask for 2 glasses of ice from same bartender, again, he rudely says bring back the glasses. We told him that we did earlier and will again (he was behind the bar when we returned them to the 2nd bartender). Today, day 3, it’s very hot and humid, on the way back we buy some drinks. We get to the hotel and notice an outdoor seating area. We ask for 2 glasses of ice from the same nasty bartender. We go to the nice outside area to sit and have our drinks. After 2 minutes the same EXTREMELY rude bartender tells us that we can’t bring outside drinks to the outside area….. WAIT we are PAYING guests for 7 days and you tell me that we can’t bring 2 cans of San Peligrino to enjoy on the outside are of a hotel that we are paying for??? Is this how you treat your guests after we have spent over 1000 Euros with you? Well now we know where we we will NOT be spending our hotel money on…. What is the problem with a paying guest drinking an outside drink in a hotel amenity that we are paying for? One would think that people walking by would see people sitting in their garden and want to come as well. I know it was just the interaction with this one Bartender that is problematic- the other waitstaff are wonderful. It’s because of this 1 interaction with someone who obviously dislikes his job and/or tourists that I am writing this. This is the wrong type of employee to have working with your customers. After day 3, because of this, you’ve lost us because of him. Who knows how many others he has harassed what you are looking for too, look elsewhere. It’s cool enough where you have to sleep without the comforter.