Leonardo Hotel München City West Reviews
Leonardo Hotel München City West
Brudermühlstraße 33, Munich, GermanyView Hotel Details
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Leonardo Hotel München City West Guest Reviews
4.3/5
Very Good
48 review
Verified reviewsLocation4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All Reviews(48)
Positive reviews(44)
Reviews with photos/video(4)
Negative reviews(4)
AK Murad
Comfort Room
Stayed in พ.ย. 2023
Business travelers
11 review
Great
Posted on 1 ธ.ค. 2023
It was nice stay in Leodardo Hotel though I stayed for 1 night. The hotel is nearby metro line U3.
Sreten
Comfort Room
Stayed in ก.ย. 2023
Friends
15 review
Outstanding
Posted on 25 ก.ย. 2023
Was great!!
Guest User
Comfort Room
Stayed in มิ.ย. 2024
Family
4 review
Outstanding
Posted on 30 มิ.ย. 2024
Clean and tidy. There was a room with a bad bed position, and they were very enthusiastic to change our room. There was lemonade and green apples at the front desk.
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Guest User
Superior Room
Stayed in มิ.ย. 2024
Family
1 review
Outstanding
Posted on 15 มิ.ย. 2024
Very friendly staff. Great location. Lots of grocery stores.
Good connections.
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Anonymous User
Comfort Room
Stayed in ก.พ. 2024
Couples
1 review
Amazing
Posted on 21 ก.พ. 2024
The hotel's hygiene management is very good, the overall comfort level is also very high, and the facilities are better than expected. The main thing is that the location is very good. It only takes a few subway stops from the scenic spot and you can get off and start shopping.
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Guest User
Comfort Room
Stayed in พ.ค. 2023
Solo travelers
2 review
Amazing
Posted on 16 พ.ค. 2023
The location will depend on your preference, but you won't feel inconvenient wherever you go. Perfect for going to Isarfil. I personally like the room. I really appreciate the full-length mirror.
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Guest User
Comfort Room
Stayed in ม.ค. 2023
Couples
1 review
Outstanding
Posted on 17 ม.ค. 2023
Everything very good, from the reception to the room, everything very good, if I would return to this hotel.
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WIllkanshijie
Superior Room
Stayed in เม.ย. 2023
Business travelers
74 review
Amazing
Posted on 30 เม.ย. 2023
The room is a bit small, but you can cook
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Christian Tilg
Comfort Room
Stayed in ส.ค. 2022
Couples
1 review
Posted on 20 ส.ค. 2022
The rooms facing the main street are too noisy. Unfortunately there is no air conditioning and the rooms get very warm due to all the glass fronts.
Otherwise everything else ok.
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Jürgen
Comfort Room
Stayed in ส.ค. 2022
Couples
2 review
Amazing
Posted on 19 ส.ค. 2022
Great service at check-in - we were rebooked to a room with a terrace free of charge on request, although it wasn't possible to book this at all.
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Guest User
Superior Room
Stayed in ต.ค. 2022
Business travelers
12 review
Outstanding
Posted on 17 ม.ค. 2023
Also, a few good restaurants nearby.
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Guest User
Stayed in ก.ค. 2023
Family
0 review
Posted on 21 ก.ค. 2023
Top floor is uninhabitable. Lack of proper cooling and the roof isolation takes the temperature to 30 degrees. Hotel explained it that they put fan in our room and addressed the air conditioner not provided in their web site. As the discomfort of the hot temperature left you with no choice but to seek temporary shelter in your car. You may prefer to leave the room like I did, Very ignorant, lack of empathy and lack of understanding in the Guest Relation section. Don’t be surprised if you find an offer of discount of 30% for your next stay. But NO, I will be paying full charge to get a comfortable night's sleep.
Response from Property: Dear theatakan, Thank you for once again taking the time to write a review on Tripadvisor. The satisfaction of our guests is our top priority and for this we always do our best. Likewise, we strive to find solutions, should there be something that is not satisfactory. In your case, the dissatisfaction is mainly related to a non-existent air conditioning system. We are aware that this would provide a significant comfort for our guests, especially in the warm summer months. Regrettably, we are unable to provide this. As an alternative, fans are available in all rooms. We do not actively advertise air conditioning, so it is always difficult when you then prioritize this as a feature. We have described and explained the situation in several emails. We can understand your displeasure with the situation and have offered you appropriate compensation as a courtesy. We regret very much that we did not meet your expectations. We thank you again for your criticism and your stay and wish you and your family all the best. Yours sincerely - Melanie Brandenburger / Cluster Guest Relation Manager
rlaurak
Stayed in ธ.ค. 2023
Solo travelers
Very Good
Posted on 28 ธ.ค. 2023
Stayed here while visiting family for Christmas. I booked a quiet room and it was. It was easy to control the room temperature. There was a balcony overlooking a garden area that would be very nice in summer. The room could use a few updates but it was good value for money. The front desk was helpful and allowed me to borrow a converter as I had brought the wrong one.
Response from Property: Dear guest, thank you very much for rating us. We are very pleased to read that you enjoyed your stay with us. the whole team wishes you a wonderful and healthy new year - looking forward to welcoming you again at our place. Idoia Operations Manager
BrittSieg
Stayed in ต.ค. 2023
Couples
Very Good
Posted on 26 ต.ค. 2023
This hotel was nice except there was no air conditioning which I must have missed when I chose it. Otherwise it was a good location and the room was nice. We stayed here while visiting for Oktoberfest and felt comfortable and easy to get to with the train location.
Response from Property: Dear BrittSieg, Thank you for being our guest and your feedback. We are very pleased that you enjoyed a great time with us and that our central location was very convenient for your needs. Unfortunately we do not have air conditioning in our rooms but we gladly provied you with fans. We would be delighted to welcome you back again and wish you all the best until then. Best regards - Melanie Brandenburger / Cluster Guest Relation Manager
Yusuf
Stayed in ต.ค. 2023
Other
Very Good
Posted on 22 ต.ค. 2023
The hotel was overall very nice and clean. However, the one downfall is it being a bit dated. The power outlets provided poor amount of power and the water system was old fashioned. The location is excellent and quiet, with a U station just around the corner and a nice grocery store nearby.