Excelsior by Geisel Reviews

Good location. 2 subway exits on each side of hotel allow easy access to subway. Clean and spacious room. Will need to request for kettle and hotel slippers (not provided in the room).

I’d really love this hotel, the service is great and the place is clean. The only downside and problem I have was that there was no ventilation for single rooms which caused me to get sick as there’s no heating and no air ventilation, had to open the window for some air and it was cold at night.

The location is good and there is a supermarket next door. I didn't use the breakfast, but when I saw the breakfast venue in the morning, it was wonderful, so I regret not using it.

We were to meet at the information desk at Munich Central Station to go on a tour of Neuschwanstein Castle early the next morning, so this hotel was very convenient as it was located very close to the station. There was an entrance to an underground passage in front of the hotel, and if you follow the signs, you can get to Munich Central Station. In the basement, there are shops selling bread and salads, McDonald's, Kingsburger, Thai restaurants, Italian restaurants, and more, open from early in the morning until late at night. In midsummer in Germany, it is impossible to live without an air conditioner, but this hotel does not have one. For security reasons, we could not open the windows wide, so it was very hot. However, the man at the front desk was handsome and kind, and he replaced the broken fan right away.

The breakfast food is delicious and the service is excellent. Great! The location is great too

The location of the hotel is very convenient. The subway is just outside the door. Overall I am very satisfied.

I stayed here on a solo trip. The hotel room was cute and the bathroom was very stylish. The amenities were minimal, so I recommend bringing a toothbrush and travel body sponge. (Maybe I could have asked the front desk for some?) It was also very convenient, and it was close to Munich Central Station, so it was great. I booked breakfast included. It was very delicious, but the variety was limited and it felt a little pricey. There are many restaurants nearby, so I don't think you need to include it. The service was excellent. It was a very comfortable two days.

Bad customer service

One of our favourite hotels in Germany, for the price, the hotel is impeccable. highly recommended. Location: too convenient, could not be more convenient... Walking to Marienplatz, you can complete a day trip to Munich city. (10-15 minutes walk) 5 minutes walk to Munich Central Station, (Frankfurt by high-speed rail) is surrounded by commercial centers, subways, trams... A hotel in the city center, far away from the airport, close to eating, drinking and entertainment. Hotel facilities: typical European classical style decoration. The hotel itself is a small attraction...the room is very spacious, the bed is too comfortable, the bathroom toilet...a bit luxurious...the facade is low-key and rich in content. Service: There is no choice. I have traveled to 3 cities in Germany, and the Munich people have smiles on their faces and warm words... polite and caring... Breakfast: 25 euros per person, the environment is excellent...the food is still the same...but the environment is good...the coffee is good. Those who eat breakfast together seem to be middle-aged and elderly people from wealthy families, well-dressed and well-behaved… Recommend, sincerely recommend.

The room facilities are a bit old, but I have to say that the service of the old hotel is really good, especially the pajamas we piled on the bed. After returning at night, the cleaning staff helped us fold them into different shapes! Really attentive! Hygiene is also good, the room is very clean.

Perfect single deluxe room, service and shampoo minibar are especially good