Best Hotels near Leuchtenbergring, Munich

I had the misfortune of staying at this hotel from 10 October to 15 October . During my stay, I encountered a number of unsatisfactory service levels. First, I could not proceed check in at 3PM and took almost an hour to complete even thought I had a confirmed reservation with my reservation printout. When I asked the reception staff on duty about the reason of the delay, they said it was because the reservation system was down but they could actually find my reservation from the tray on the front desk! Second, when I entered the room, I realized there are dusts inside and dirt on the outside of water kettle; also, mold is found at the ventilation in the toilet. I asked for a clean kettle before noon on the 14 Oct before I left the hotel for lunch; and when I returned my room at 5PM, the same dirty kettle was still in my room. I have brought the dirty kettle down to reception and ask again for a clean one. Staff on duty refused to change for me until I insisted a clean one is a must. I don't think their staff treated my request seriously. Third, as we all know the deposit of empty plastic water bottle can be refunded from supermarket in Germany. I have placed 3 empty bottles on the desk, not in the bin from the 1st day of my stay. When I returned to my room on the 3rd day, all empty bottles were gone while the trash in the bin were still there. Lastly, according to their laundry service request form, regular laundry (NOT DRY CLEANING) service is available from Mon to Sun 8.30AM-7.00PM. I have placed my order with the form completed as ”Laundry Service” before 8.30am on 15 Oct. Nothing has returned until 7PM. I was told by the staff on duty the information about service time on the form is incorrect for more than a year. She did not offer any help. She just kept asking me why the staff did not tell me no laundry service on Saturday in the morning. Her attitude was so bad and kind of blame on me. There was no customer service at all. I am sure this is my worst hotel stay experience so far. I am extremely disappointed from this bitter experience.

The room was small but spotless clean. Bathroom and shower good. The staff is helpful. The hotel is within a walking distance from the train station (15 minutes +/-) . Despite the room window overlooking a main road and the railway the windows are soundproof so the room was silent. The breakfast is relatively modest, but has the necessary. The hotel is perhaps ideal for mature holidays or business trips. Overall I would recommend.

While the hotel stay was comfortable and the rooms a nice and clean we found the front desk staff rude and unhelpful. From the start they have shown no courtesy, I called up the hotel from the station to inquire about the location and landmark and found the person speaking to me couldnt care less about giving directions. Then when we arrived there, there was no one at the front desk. Since there are two Holiday Inns adjacent to each other we were confused as to which one is ours and kept the cab waiting to check. Finally we had to let the cab go as not one was there to answer our query. After a long wait the lady manning the front desk finally emerged from the cabin and was very rude with us. She couldnt find our reservation, we had to panic call the booking.com customer service and incurred a huge mobile bill for the international call only so that we could confirm our booking. She insisted we had not paid for our rooms and we had to argue and show proof of payment. Any query we had about the hotel amenities or sightseeing were unhelpfully answered. The person who looks after the snacks corner was the only congenial and courteous person. The hotel is within walking distance of a train station and the bus stop is right outside the drive way, There are some good restaurants about 5- 7 minutes walk from the hotel. Lidl is a stones throw away so are a few other grocery stores. Once you get the hang of the place its pretty convenient. The only reason why the rating is average is because the hotel is good and the rooms were comfortable and neat. Otherwise only based on their customer service it would be poor.

Wow. The Service was simply amazing. We travelled with a little child. The staff arranged a nice crib for our baby, the foldable type but with its own clean cushion, bedsheets and towels. The hotel’s design is simple, our room was super clean, it smelled nice and it had a nice warm temperature. We are super happy to have stayed here and congratulate the management and employees for their customer centered service.

Amazing service and amenities. There are even activities for residents to join for free, eg Yoga class. The lobby is well decorated with a coffee shop/bar, and working space. There is also a rooftop bar. Best part of this place is there is a washing + drying machine in room, with free detergents given to us. 100% recommend.

We stayed here 2 nights, from June 12 to 14 .This hotel is perfectly located just steps from Munich Central Station, with an overall modern look and concept. All 4 of us(two adults, two teenagers) checked in after 11pm; the front desk looked tired, but so were we. There are two elevators leading to the rooms and both are fit enough for more than 4 people. We had two rooms right next to each other: Room 445(two twin beds), and Room 447(one double bed). Both rooms were spacious and clean, and beds were comfortable. WI-FI connection was great. Bathroom was huge given European standards, water temperature was perfect for both hot and cold fans. AC temperature was perfect. We had a peaceful sleep and the morning after we went downstairs for a magnificent breakfast: water, coffee, tea, juices, hot chocolate, pancakes, scrambled eggs, croissants, assorted cheese, assorted bread, fruits, are only about a third part of the breakfast items. Pretty close to dining places(walking distance) but somewhat far from historical places, check-out was a breeze, would stay here again

Very good location with the airport express bus stopping right in front of the hotel. Directly opposite Munich central train station. Next door is a small convenience store. Extremely good value for money with room big enough for 4 beds, many power outlets and all bedsides came with bedside reading lights. Has a desk for traveller who needs to catch up with some work. Toilet is well equipped complete with clean towels, heater, hot water & great shower area. Wardrobe is large and this is supplemented by an additional hanging rod beside it. Room had a musty smell when we first entered but this dissipated quickly once we opened the large window to let him fresh (& super cool (cold?) air. Reception gave us a brand new kettle (packaging intact with all the plastic coverings) and this helps us to eat some instant noodles- we checked in too late to have any decent meal. Highly recommended to travellers who need an overnight stay to catch a train the next day from Munich central train station. Our experience is contrary to those who wrote negative reviews.

This hostel is the place where you can stay on a short budget in Munich. Equipment is modern, but service is not high standard, e.g. you need to actively ask for bedsheets at the registration. Cleanliness is ok but not at top-notch level.

The rooms are advertised as apart-hotel rooms for longer stays, but they are small and they mostly just traded a proper size wardrobe for a space for a kitchen sink and a microwave. The website says ”Kitchenette” but you can't really cook anything... Also, no dish soap or sponge is provided, and you have to grab plates and cutleries yourself from the restaurant area downstairs. This could easily be fixed. Also the website says there is a desk but there really isn't. What you get is a small coffee table with a low seat. Impossible to seat and expect to work comfortably on it. No laundry service or washing machines available in the hotel either. The receptionist pointed me to the mall to clean my clothes, which is very far if you don't have a car. They should at least have a partnership with external laundry service and organize pickups... Other than that, the staff was super friendly and professional. Nice hotel design, clean and good breakfast too. So I would recommend the place only for short stays.

We stayed here during Oktoberfest and the hotel was full but the only time you would notice was at breakfast. Big kudos to the staff who kept the breakfast area stocked and clean, they deserve a bonus because it was super busy. Breakfast was way better quality than what we get in the U.S. Our room was on the second floor and our view was the train yard. The windows are very good at keeping out the city noise and the hotel is designed well to reduce noise from other patrons. Room was clean except for some stains on the sofa upholstery and desk chair. Not sure why hotels used upholstered furniture that is tough to clean. Shower was good, plenty of hot water. Towels were too thin, they cheaped out on the towels. Location is good. Metro, tram and bus are very close by. Stephanie at the front desk was very helpful at checkout.