Muntinlupa Hotels with Pools

This hotel is my go-to hotel whenever my family wants to take a staycation. Apart from the location, it is also convenient because it is close to the mall, there are many places to eat in the mall. As always the staff are very accommodating. There is also a counter for online checkin. I had a problem during my time online check in but the staff was prompt to assist.

They decorated the room for my mom and sister for their birthday. They also gave them a cake. So sweet! Everything is perfect! But I wish the swimming pool is bigger. :)

Bellevue muntinglupa I have some questions for this hotel Firstly, why do they even ask guests to web check in, require guests to upload requirements like personal id and present the generated qr code to get the room key - when in fact front desk were clueless about this and still ask guests to present an id and fill out the information already found in web web check in? If you are going to implement this , doesn’t it make sense to train staff so everyone is on the same page? So what is the point of this web check in then? So yes, even with this system in place, the process to check in was painfully slow and took a long time because front desk was taking their time with all their paper forms and trying to figure out how things worked. Secondly, our booking was for 3 pax, but the room set -up was for two. So we asked for amenities for the 3rd person. So why does the first two guests get ‘branded amenities’ whilst the 3rd gets a generic set? (See photo) Other things Breakfast was good and was the highlight of the stay Pool access was until 8. So why can’t the hours be extended for at least two hours for adults use only ? The whole day already see families with kids at the pool so it would be great to have some quieter and calmer hours for adults only inmho

Good place for a short staycation. I really enjoyed my stay. Staff were friendly and courteous. The room was nice and clean. I also enjoyed the amenities like the pool. The location is awesome, Molito Mall is just in front. Few things that could be better. There is only two small elevators servicing the entire building. I can imagine it could cause some issues if the hotel was fully booked, luckily I dont think the hotel was full during our stay. The phone in the room was not working, so it will be harder to contact house keeping or the hotel lobby. They are also serving snacks at the pool area. This might be something new because when I asked their staff what can they recommend, they are not that familiar with the menu items. Overall I still enjoyed my stay and will surely come back.

Excellent customer service from staff. Very friendly and accommodating. The place is superb and went beyond above my expectations! Perfect place since it’s just a walking distance to the mall.

I visited The Philippines on business for month in March and was based in Alabang. I feel very lucky to have been booked into the Somerset Hotel and Apartments as it was a truly fantastic place to stay. I had one of their apartments on floor 13 so the views were amazing. The facilities provided were brilliant. My only gripe was that the shower was not very powerful. I did report this and they had the shower head extra cleaned to try improve the flow, but sadly there was no change. By no means was this really an issue so I was happy to let it go as the shower was still usable. However, had I been paying for the room, rather than my company, I would have asked them to look at it again. The breakfast buffet was not overly to my taste but there was a fairly wide range of choice for those who did like what was on offer. The lunch and dinner menus were much better and I’d really recommend the pizza or burger as they are delicious. There is also a wide range of drinks available too. The pool and pool area are very well maintained and I certainly made use of this daily. There was a guy who worked at the hotel, who I saw around the pool area most times, called Christianne. He was always so polite, welcoming, hospitable and friendly. He looked after guests very well and ensured they were happy and comfortable. He came over to me every day to ask how I was and if I needed anything. The foyer and reception is absolutely beautiful and once again, the staff were amazingly welcoming and friendly. In fact the staff in all areas of the hotel were great. Usually you come across one or 2 grumpy staff members but not this time. I was working nights and my wonderful cleaning lady worked around that, always cleaning my room at 5pm every day after asking me what time I preferred. I wish I could remember her name because she was absolutely lovely. If I do end up on another business trip to Alabang in future, I will request that I am placed at this hotel again.

The hotel is good and the location is good. The waiters speak very good English and communicate very well. The waiters in the concierge department are also very enthusiastic, helping with luggage to the front desk, opening the door, etc., praise!