The Imperial Hotel

the owners are lazy and hopeless in my opinion, they didn't give me back my licence after I checked in, sent an email and called them to ask if they could send it to me, they said they had it and would post it to me, Three weeks later and still haven't received it, their water pressure is woeful, the place looks great but its hopeless, they ask for a bond as well and they keep it, I'm still waiting on my bond back as well, absolutely hopeless do not stay here not worth it, so overpriced for what it is, lazy staff and owners, terrible.

Great pub. Good rooms............................. except when the ducted AC turns them into an Oven with no temp options in the room. Room was incredibly hot We got a room at the back and was surprised with the washer and driers going at 1am Saturday morning, REALLY???? and they say on their requirements, no excess noise. NO PARKING for guests, you're on your own there, you just have to stand in the car park out the back and hope someone leaves. Food was great and the staff were great, except for the guy who checked us in, who clearly didn't want to be there

I booked Friday 24 & Saturday 25th May to attend a 60th birthday party on the Saturday night. Returning to the hotel after dinner on the Friday night I was kept awake until 11pm by pub patrons drunkenly yelling in the yard at the rear of the hotel, adjacent to my room. I was told when I checked in I was told that there was a music event to be held on Saturday afternoon, also in the yard. Hoping for a nap after lunch before the evening’s party was impossible - a crowd of hundreds with thumping rock music from 1-7pm. Then awoken at 6am on Sunday morning by the crew dismantling the stage & marquees. Had the hotel advised me that the venue had live music until 11pm on Fridays and Saturdays and had a scheduled live music event on the Saturday, I would never have booked the hotel. And it wasn’t cheap - $353 for two nights. The owners need to decide if they are running an accommodation facility or a music venue. If you want to get a decent night’s sleep, stay elsewhere.

Well I booked a room but then I couldn’t go due to reasons out of my control. This hotel decided to not refund any of the booking or talk to me about it. When cost of living is an issue this hotel doesn’t show any empathy or understanding.

Fantastic Value and a pleasant surprise. An immaculately clean room that looked as though it has been recently refurbished. We had a superior queen room that had a kitchenette and a sitting area. Meals in the bistro were good value with 15 meals at $15 and excellent quality. The bar staff were friendly and attentive. Good vibe for old and young, highly recommended and will stay next time we travel through Air conditioning in the room is ducted and no control for the room, so it was a bit stuffy. Booking in was a bit clumbsy and they kept us waiting for a while but the bar staff did make us comfortable. No powerpoints next to the bed so my husband couldn't use his CPAP machine. We did ask for an extension lead but wasn't available. Confusing access to the rooms but once we found our way, it was ok. Parking with a trailer wasn't possible and we had to park on the street with a 2 hr limit.

What a wonderful pub! Full of character and full of characters. The architect is beautiful and the place is open with plenty of fresh air. We had pork ribs, chicken schnitzel and barramundi - all were excellent and generous portions. Prices were very reasonable as well. Selection of beers is good but could be improved with additional craft beer on tap. Great pub!

I stayed here with my husband for a mid-week get away. The renovations are tasteful leaving a fresh, clean vibe to the place. I love old-style hotels! I agree with earlier reviews regarding bedside tables on both sides of the bed, bedside lamps, bathroom storage, a rubbish bin in the bedroom and most importantly, a bathroom door. There were Power points by the bed and a mirror in the bathroom early in 2022, but no shower screen yet. Knowing that more features are on the way, doesn’t help when there is no bathroom door and it’s basically an open plan room. More than 2 teabags would have been useful. I requested more, no issue, but having more provided seems obvious. Wi-fi would also be appreciated. The food in the restaurant was excellent. The little gelato shop connected to the hotel was amazing. Every staff member we interacted with was friendly, helpful and professional. The bed was comfy. We had no trouble with noise. Parking was easy once the tradies left the car park. We didn’t think it was an expensive hotel. The meals were reasonably priced. The 15 for $15 were generously sized and delicious. Just be prepared for the bathroom!

After my first night complaint about noise from disco downstairs managment appologized for giving the wrong room and moved me to a more suitable room. They could,nt be more helpful. Thank them for there Co operation.

What great place, busy pub with a good atmosphere. Was a little sceptical about the rooms when I walked in to reception. Never judge before you have seen the proof. Great room, very clean and a great feel about it. Food was typical pub grub, but nothing wrong with that as it was very good.