Hampton Inn Muscatine

This is by far the rudest and most intrusive Hilton hotel I’ve ever stayed at. I was denied access to the breakfast area just to grab an apple and was told no since it was a few mins after 9pm. I asked for water bottles and said I was only entitled to the first bottle at check in. I am a diamond member with over 800,000 points with this branch and I’ve consistent had issues with customer support telling me that the policies are being adhered to exactly. Even if it’s a lil bit picky, their only diamond member parking has a tree that scratches up my car if I try to park in it t and when I asked if they could trim it again they didn’t. I stayed two times at this hotel specifically and the both times the laundry wasn’t working and it was the reason why I checked out early both times I visited here. One of the cleaning ladies asked me about some of the personal stuff I have in my room as I was walking by and I have my do not disturb sign up and for a split second I wondered how a complete stranger knew such personal details about myself. In general I think this is the last time I’ll be staying at any other Hilton operated facility.

We didn’t like that there was no daily cleaning service and dirty towels remained through our stay

Very good stay.

Staff is amazing and room was ok overall. Staff alone wanted me to give it a 5 out of 5, but I have to ding them on the room. It was clean and comfortable overall, but the furniture is dated and the couch in our suite is old and had what appeared to be grease stains from someone’s head. We are not very picky people, but felt the need to put a spare sheet in the couch. Some might have let that destroy the rating they gave this hotel, but as I said, the staff more than made up for it, and at the end of the day, the room was clean overall. I would suggest this hotel, but recommend they look at some updates. Also, breakfast was very good, many options and again, VERY friendly staff at breakfast.

The hotel was in good condition and the staff was very helpful and kind especially the breakfast hostess. The only downside to the stay at the time was the pool area was being renovated. A nice place to get a good nights rest on a long drive home.

Room were decent for one night stay. Room are a little out dated compared to other hotel room. Also breakfast was not the best. Found mold on the wheat and white bread. Not all bad at this location but some work is needed.

I let the front desk know the toilet bowl under rim needed cleaned and she immediately pulled out a requisition to take care of it. Otherwise perfect

Staff were friendly and professional. Room was in great shape. Enjoyed our stay!

Not a Hampton I’d come back to. Common areas looked up to date, and recently remodeled, but the rooms were at least a decade overdue for the same. Pool being closed, with no notice when booking on the Hilton app, was disapointing, too. Hampton is always my go-to, but not if I find myself back in Muscatine.