Isfazrina Ismail
December 20, 2024
We are family of 4 (2 adult & 2 kids age 11 & 12). We requested for connection room, but we were so surprised that the hotel only have 2 connection room which is at level non-smoking room and level smoking room. We stayed 4D3N and we have to separate the kids sleep with us each other's. Firstly, they sent us to level 5, the window facing building opposite the hotel look like empty and running down, so scary so i asked them to change for us, lucky they still have available room for us at level 3 facing the road.
The food was ok ok for me and family. every day different kinds of food. but not much western choices.
The room was spaces and have kind of smell, maybe the carpet smell. but ok still acceptable.
The service was good. asking for extra pillow, rubbish plastic, clean the room change the bed sheet etc.
The location walking distant to Nagoya Hill Mall. Took grab to BCC mall, Mega Mall all nearby. Grab/gojek is so fast and Easy in Batam.
It a good experience for us. after all we did have fun in Batam.