VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group

VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group Reviews

VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group

9-13 Tsubaki-cho, Nakamura Ward, Nagoya City, Aichi Prefecture, 453-0015, JapanView Hotel Details
VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group
VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West GroupVIA INN NAGOYA EKIMAE TSUBAKICHO JR-West GroupVIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group
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VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group Guest Reviews

4.6/5
Great
906 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.7
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Positive reviews(897)
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Easy to get around(100)
Many dining options(91)
Convenient for shopping(46)
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Tasty coffee(14)
Stayed multiple times(11)
Luggage delivery service(9)
Nice bathtub(7)
Negative reviews(9)
Guest User
Single Room
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 22, 2024
Competitively priced, good quality, and convenient location. This hotel is a couple of streets away from the main Nagoya station with access to JR, Meitetsu, subway, an Aonami lines, which should cover most of the major sights and coming from/going to the airport. It is also very close to the pick up point for many day tours. One minor issue is that if you approach from one side of the hotel, its name sign is obscured by a tree, which could make finding it difficult the first time you visit. There is actually another Via Inn a couple of streets away and if you pop in to ask them where this hotel is, they will help show you the way. Hotel room is about standard size for Japanese business hotels and clean. Air con takes a little while to start up but is certainly adequate and much appreciated during the hot summer. Staff are friendly and efficient when checking in and out. They are happy for you to leave your luggage there after checking out as long as you pick it up the same day. Tea bags and drip coffee are complimentary, with self-serve refills on the ground floor. Ice machine is on the second floor as are four washing machines, although these are very popular and usually fully utilised with a queue of people waiting too. Guest mix is mainly mainland Chinese and Hong Kongers with the occasional Japanese. There are many places to eat in the surrounding streets, including izakayas, Korean BBQ, Chinese, and many Indian/Nepali places. The restaurants/pubs can be quite lively at night with people spilling into the streets to eat/drink/chat with their friends. In addition to the big malls above the JR station, there is a Bic Camera and 100 yen store down the street from the hotel, many convenience stores, and a 24-hour supermarket and drugstore a short walk away.
Response from Property: Thank you very much for using our hotel.We also appreciate your cooperation in writing a review despite your busy schedule.We are very happy to receive so many compliments about our hotel's great location, which is one of our strengths.We also thank our staff for their hospitality. Your words encourage us.We are also very sorry that our sign was difficult to see.We will improve the sign so that our customers can use our hotel in a better environment. Thank you for your valuable feedback.We are very happy to hear that you would like to use our hotel again.Our staff looks forward to seeing you again soon.Thank you very much.Manager, Via Inn Nagoya Ekimae Tsubakicho
Guest User
Twin Room
Stayed in Jul 2024
Family
19 review
4.2/5
Very Good
Posted on Jul 21, 2024
friendly staff, good location, quiet to stay, definitely a return. Non japanese staff is having trouble understand english, had to repeat the same sentence several times.
Response from Property: Thank you very much for using our hotel.Also, thank you for your compliments about the location and our staff.I apologize for the inconvenience caused by my lack of knowledge about conversation.I will do my best to ensure smoother communication in the future.Thank you for your valuable feedback.Please stop by our hotel again when you visit Nagoya.We look forward to serving you again.Via Inn Nagoya Ekimae Tsubakicho Manager
SL.H
Single Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Very happy with this hotel, closeby the Stn and tons of food option (though its mostly izakaya) konbini etc., the area is very lively at night. The room is spacious, suitable for a couple but may be small for a family of 3, clean bathroom and the laundry room within the building is convenient and easy to use. Definitely value for money!
Response from Property: Thank you very much for using our hotel.We are very happy to receive such a high rating from our guests.More than anything, we are glad that you enjoyed your stay. Thank you very much.Please use our hotel again when you visit Nagoya.We look forward to meeting you again.Manager, Via Inn Nagoya Ekimae Tsubakicho
AA Kiki
Single Room
Stayed in May 2024
Solo travelers
19 review
3.2/5
Posted on Jun 4, 2024
Location is a about 5-7 minutes walk from Nagoya station with nearby restaurants and convenience stores. Staff is so inconsistent - one second they’re polite and the next they’re rude and inconsiderate. I was charged 2000 upon checkout for “extra fee” but wasn’t even told what it was for. Was in a rush to catch my flight so whatever I just paid - but just be careful when staying at low budget inns like this. Laundromat in the hotel only accepts 100yen coins but they don’t even have a coin changing machine so you have to go out and buy something to get enough coins. Wont stay here again.
Response from Property: Thank you for using Hotel Via Inn Nagoya Ekimae Tsubakicho.However, we deeply apologize for the unpleasant experience caused by the hotel staff's behavior during your stay.We will make sure to inform all staff to be more careful in the future.The 2,000 yen that you paid at the time of check-out is the check-out extension fee.Our hotel's check-out time is 10:00, and guests who check out after 10:00 will be asked to call to confirm whether they would like to extend their check-out time. If you leave the room after a certain time, we will charge 1,000 yen per person per hour as an extension fee.However, it seems that this information was not properly conveyed to you over the phone, and we apologize for the unpleasant experience.As you said, the coin laundry only costs 100 yen, and if you need to exchange money, you can do so at the front desk.We apologize for not being able to provide you with this information.We will seriously consider your opinion this time in order to ensure the satisfaction of other customers in the future.We hope to see you again if you come to Nagoya again.Hotel Via Inn Nagoya Ekimae Tsubakicho Manager
Choi Fong
Single Room
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Nice and super convenient near JR Station Hotel. We did forward parcel to the same Via Inn in Osaka from the Nagoya Via Inn Hotel. The set breakfast with bun and coffee buffet corner services is very nice! This hotel is recommended by my friend. We will come again definitely for the next visit.
Response from Property: Thank you very much for using our hotel.We would also like to thank you for taking the time to leave a review despite your busy schedule.We are very happy to receive your compliments about our breakfast, which is one of our hotel's strengths and something we put a lot of effort into.We would also like to thank your friend for introducing our hotel to you. Thank you very much.We look forward to seeing you again.We look forward to seeing you again when you visit Nagoya.Manager, VIAINN Nagoya Ekimae Tsubakicho
Guest User
Single Room
Stayed in May 2024
Couples
8 review
4.0/5
Very Good
Posted on Jun 1, 2024
Good location to access, as a city hotel. Compact, yet comfortable and charged with friendly and reasonable price. Especially, the breakfast was remarkably good. Looking forward to another stay.
Response from Property: Thank you very much for staying at Via Inn Nagoya Ekimae Tsubakicho.We would like to thank you for taking the time to post a review despite your busy schedule.Thank you very much for your compliments regarding the breakfast. It is a great honor.If you have the opportunity to visit Nagoya again, please stop by our hotel.We look forward to welcoming you again.Manager, Via Inn Nagoya Ekimae Tsubakicho
ChunHoe Teoh
Single Room
Stayed in May 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jun 1, 2024
near to JR Nagoya Station. Restaurant also around it. Will come again
Response from Property: Thank you very much for staying at our hotel.We are honored to hear that you were satisfied with the convenience of our location near JR Nagoya Station and the surrounding restaurants.We look forward to welcoming you back in the future. We appreciate your continued patronage.If you have any questions or requests, please do not hesitate to contact us.Manager of Via Inn Nagoya Station Tsubakicho
Wing sze
Twin Room
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 13, 2024
Good value of money and near to the JR station. Also there are lots of mall near the hotel.
Response from Property: Thank you very much for using Via Inn Nagoya Ekimae Tsubakicho. We are very happy to hear that you were satisfied with your stay.As our customer said, our hotel is located about 5 minutes walk from JR Nagoya Station. There are also many shops, including restaurants, nearby.If you come to Nagoya again, please stop by our hotel.Via Inn Nagoya Ekimae Tsubakichomanager
suth
Double Room
Stayed in Mar 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 1, 2024
Very good hotel services near Nagoya Station and many resturants. Room is too small made me feeling narrow but it's ok for just having a night sleep. All amenities are perfect good for everyday using. Easy to check-in and check-out.
Response from Property: Thank you very much for using Via Inn Nagoya Ekimae Tsubakicho. Thank you for taking the time out of your busy schedule to post your review.We are glad that you were satisfied with your stay.We look forward to seeing you again.Via Inn Nagoya Ekimae Tsubakicho Manager
Anonymous User
Single Room
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 1, 2024
All up to expectation! It is greatly convenient, with a few steps to many many local restaurants and convenient stores. And we are also near to main train station, making everything convenient.
Response from Property: Thank you for using our hotel.Thank you for your positive feedback. We are pleased to hear that our location met your expectations and that you found it convenient with easy access to local restaurants, convenience stores, and the main train station.We strive to provide our guests with a comfortable and accessible experience, and it is good to know that we succeeded during your stay.We look forward to welcoming you back on your next visit. Via Inn Nagoya Station Tsubakicho Manager
Shani Goldsbro
Single Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
What a fantastic location! We were without WiFi after spending 6 weeks with Japanese Pocket Wi-Fi's our hosts had kindly provided. We wanted somewhere close to Nagoya train station where we were to spend a night before we left the next day for the Airport. It was perfect. We screenshot the route from the station and the question of where to exit it (it was Westgate exit) Then seriously, it was 4 min walk from the train (you could see the station entrance from our top floor windows), we went back there for dinner underneath it that night (Nagoya Kitchen, yum....) and bought our train tickets there then for the next day to save time. The staff at Via Inn spoke perfect English (even though we have been practicing our Japanese!), lent us umbrellas for the rain to get to dinner, WiFi at the Hotel was included, tea, coffee, milk, sugar and personal items as well. The room was exactly what we needed for the night, clean, with a great shower, a window that opened and all for a sensational price. C'mon! What more could you ask for! Thank you Via Inn!
Response from Property: Thank you very much for using our hotel.We are also very happy to hear that your stay at our hotel was comfortable.Our hotel is approximately a 5-minute walk from the Taiko-dori exit of JR Nagoya Station, making it especially convenient for customers using the Shinkansen.The hotel has free Wi-Fi, which all guests can use.We are honored to be of service to you during your stay.Thank you very much for your compliment, it is very motivating.We will continue to strive to make our customers feel comfortable.If you come to Nagoya again, please stop by our hotel.We look forward to seeing you again.VIAINN Nagoya Ekimae Tsubakicho Manager
Little Scarlett
Deluxe Double Room
Stayed in Feb 2024
Family
5 review
4.7/5
Amazing
Posted on Feb 23, 2024
The hotel location is very convenient with lots of restaurants nearby even in mid night Cox we arrived a bit late. It also closed to Nagoya JR Station. If you want to join local tour like Shiramizu, the gathering point is just 5 mins walking distance. The staff there are nice and professional. One thing that made not perfect is the birdy sound from the traffic light especially at night. But overall it deserved to come here again.
Response from Property: Thank you very much for your valuable review. We sincerely appreciate your kind words regarding the convenient location of our hotel, the abundance of nearby restaurants, and the proximity to Nagoya JR Station, which made your late-night arrival hassle-free. We are delighted to hear that you found our staff to be both courteous and professional. Your feedback regarding the bird-like sounds from the traffic lights, particularly at night, is duly noted, and we will strive to address this issue for future improvements. We look forward to welcoming you back on another occasion.
查禮
Single Room
Stayed in Feb 2024
Couples
6 review
4.2/5
Very Good
Posted on Mar 9, 2024
Excellent location with minutes to the train terminals , underground shopping alley, major shopping and dining areas. A typical business hotel at town center which provides minimal leisure facilities. Anyhow, the hotel lobby is redecorated for a more trendy look and relaxing atmosphere. I have a good city view from my room. I appreciate the hotel green policy for room cleaning which reduce wastage and at the same time, being guest friendly (less interruption). Public parking in the neighborhood is abundant, and competitive, and I managed to locate one which only charges 200 Yen for overnight till 7am. Truly unbelievable.
Response from Property: This time I visited Via Inn Nagoya Ekimae Tsubakicho.Thank you for using our service.We are very happy to hear that you were satisfied with your stay.If you come to Nagoya again, please use our hotel.All the staff are looking forward to seeing you.Via Inn Nagoya Ekimae Tsubakicho Manager
InvisibleStriker
Twin Room
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 19, 2024
very convenient and easy to go!! highly recommend for all people!!
Response from Property: Thank you very much for using Hotel Via Inn Nagoya Ekimae Tsubakicho.We are pleased to hear that you were satisfied with your stay with us, and we are very honored to receive your compliments.We will continue to strive to be a hotel where our customers can be satisfied and have a relaxing stay.If you ever come to Nagoya, Japan again, please use our hotel.We look forward to seeing you again.Thank you for your valuable feedback despite your busy schedule.Hotel Via Inn Nagoya Ekimae Tsubakicho Manager
Guest User
Twin Room
Stayed in Dec 2023
Couples
11 review
4.0/5
Very Good
Posted on Jan 2, 2024
Near JR station around 6 minutes walk, a few blocks from main street. Room is very small especially the sleeping area and no wardrobe, only limited space for you to hang clothes. Funny thing is the bathroom is quite big, and you have to sit down to brush your teeth, see photos.
Response from Property: Thank you for using our hotel.We would also like to thank you for taking the time out of your busy schedule to provide us with your valuable reviews.Our hotel is about a 5-minute walk from the Taiko-dori exit of JR Nagoya Station.We are sorry to hear that you did not like the room.Our deluxe double and twin rooms have spacious bathrooms. This is because we want you to have a relaxing bath time.Thank you for your valuable feedback.VIAINN NAGOYAEKIMAETSUBAKICHO Manager