Hotel Actel Nagoya Nishiki

Hotel Actel Nagoya Nishiki Reviews

Hotel Actel Nagoya Nishiki

3 Chome-17-26, Naka Ward, Nagoya City, Aichi Prefecture, 460-0003, JapanView Hotel Details
Hotel Actel Nagoya Nishiki
Hotel Actel Nagoya NishikiHotel Actel Nagoya NishikiHotel Actel Nagoya Nishiki
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Hotel Actel Nagoya Nishiki Guest Reviews

4.5/5
Great
160 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(160)
Positive reviews(159)
Reviews with photos/video(53)
Easy to get around(35)
Awesome amenities(25)
Convenient for shopping(20)
Close to metro(19)
Many amenities(18)
Many dining options(10)
Tasty coffee(10)
Small room size(9)
Negative reviews(1)
Jessie Soon
Single Room
Stayed in Jun 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Good location. But the surrounding area was quite dirty. All the rooms have refa shower head installed. Room was typical Japanese size.
Response from Property: Thank you very much for using our hotel.Thank you for praising the location, but as you said, it is in the center of the downtown area and the surrounding area is quite dirty.We clean on a regular schedule, but we cannot keep up. We will continue to clean diligently.Please use our hotel again when you visit Nagoya.
patrickintaiwan
Twin Room
Stayed in Jun 2024
Travel with friends
14 review
4.7/5
Amazing
Posted on Jun 24, 2024
The location is crowded and good for who loves living in the night.
Response from Property: Thank you very much for staying at Hotel Actel Nagoya Nishiki.As you said, our hotel is located in the downtown area and is ideal for dining and shopping.We hope you will stay at Hotel Actel Nagoya Nishiki again the next time you visit Nagoya.We look forward to seeing you again.Front  Suzuki
Ltse112
Semi Double Room
Stayed in Apr 2024
Couples
4 review
4.5/5
Great
Posted on Apr 20, 2024
Location is super convenient. Walking distance to major shopping areas and restaurants. Although rooms are small, staff is helpful.
Response from Property: Thank you for using Hotel Actel Nagoya Nishiki.We would also like to thank you for your kind comments regarding your stay.All the staff are very happy that you were satisfied during your stay.We hope that you will stay at Hotel Actel Nagoya Nishiki when you come to Nagoya again.We are looking forward to seeing you again.Front Setsu
La Parisienne
Semi Double Room
Stayed in Apr 2024
Travel with friends
29 review
4.2/5
Very Good
Posted on Apr 25, 2024
While my stay at Actel Nagoya Nishiki hotel had its ups and downs, there were some notable aspects worth mentioning. Firstly, the location left much to be desired, as it was situated in what I found to be the dirtiest district in Japan. This detracted from the overall experience. Additionally, the inconvenience of having to check in on the second floor was unexpected and slightly frustrating. However, despite these drawbacks, the room itself was quite pleasant. It was well-appointed and provided a comfortable retreat after a long day of exploring the city. The amenities offered were satisfactory, and I appreciated the effort put into maintaining cleanliness within the room. Ultimately, I was relieved that my stay was only for one night. While the hotel had its shortcomings, the comfort of the room helped offset some of the less desirable aspects of the experience. If convenience and location are not top priorities, and you're in need of a decent place to rest for a short stay, Actel Nagoya Nishiki hotel might suffice.
Response from Property: Thank you very much for using Hotel Actel Nagoya Nishiki.We would also like to thank you for your feedback regarding your stay with us.We apologize for any inconvenience caused due to the surrounding environment of our hotel.We will share the valuable opinions we received with our staff and will consider them in the future.We take the words of our customers seriously, and all of our staff will work hard to ensure that all customers have a comfortable stay, including in terms of customer service and facilities.
Chaidech
Double Room with Queen Bed
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Great location, great appliances in the room.
Response from Property: Thank you very much for using Hotel Actel Nagoya Nishiki.We would also like to thank you for your warm feedback regarding your stay with us.All of our staff are very happy to hear that you were satisfied with your stay.We hope that you will stay at Hotel Actel Nagoya Nishiki when you come to Nagoya again.We look forward to seeing you again.Front Yamaguchi
Guest User
Single Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 24, 2024
location is good, room is tidy, staffs are nice, have free coffee, overall is good.
Response from Property: Thank you very much for using our hotel.We are very happy that you took the time to write a review and give us a high rating.We look forward to using our hotel again when you visit Nagoya.
Guest User
Twin Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 18, 2024
Location is good, facilities are cleaned and nice staff
Response from Property: Thank you for using Hotel Actel Nagoya Nishiki.We would also like to thank you for your kind comments regarding your stay.All the staff are very happy that you were satisfied during your stay.We hope that you will stay at Hotel Actel Nagoya Nishiki when you come to Nagoya again.We are looking forward to seeing you again.Front SETSU
Guest User
Double Room with Queen Bed
Stayed in Dec 2023
Family
13 review
4.5/5
Great
Posted on Dec 31, 2023
A nice amenity bar in the lobby makes the hotel stand out. The location was in walking distance of Oasis 21 which made it really convenient.
Response from Property: Thank you for your high evaluation of our amenity bar.Although it was started as an initiative for SDGs, we are particular about the variety and quality of our products so as not to cause any inconvenience to our customers.We look forward to using you again when you come to Nagoya. Masu.
Nana’s mum
Semi Double Room
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 2, 2023
Great hotel to stay in ! And lots of amenities, you can just bring yourself to stay, not even ur pj😎 Location is great, Don Don Donki is just a stone throw away
Response from Property: Thank you for using our hotel this time.We are proud of our hotel for its convenient location and we are very happy to receive your compliments.We look forward to using our hotel again when you come to Nagoya.
B1t2k1n
Single Room
Stayed in Jun 2023
Other
6 review
4.0/5
Very Good
Posted on Jun 21, 2023
Clean, comfortable, reasonable price. Was good experience staying there. Plenty of amenities also. If not for the location, would have given >4 stars on all aspects.
Response from Property: Thank you very much for using our hotel.We are very happy to hear that you were satisfied with our amenities. As for the neighborhood, I think there are many people who think it's scary because it's one of the busiest areas in Nagoya. However, please rest assured that we pay close attention to the security of elevators and rooms.We look forward to seeing you again.
Ptiara
Double Room with Queen Bed
Stayed in Apr 2023
Family
8 review
4.2/5
Very Good
Posted on Apr 15, 2023
room is small but at a very convenient location; check in process takes very long time
Response from Property: Thank you for staying at Hotel Actel Nagoya Nishiki. We are really happy to know that you had a great time with us. All feedbacks that we received will be shared among the staffs. We still improve our service day by day in order to satisfy all customers we hope that our hotel still is on your favorite list whenever you come to Japan.
Iris SM Vheung
Twin Room
Stayed in Jul 2024
Family
9 review
4.5/5
Great
Posted on Jul 31, 2024
Good location
Response from Property: Thank you very much for staying at Hotel Actel Nagoya Nishiki.We hope you had a comfortable stay. Please feel free to contact us if you have any concerns.We will continue to strive to improve our services so that all our guests can have a comfortable stay. We look forward to welcoming you again.Hotel Actel Nagoya Nishiki
Ritz
Single Room
Stayed in Dec 2022
Business travelers
47 review
5.0/5
Outstanding
Posted on Jan 25, 2023
The location is felicitous. The subway station is very near. And on the first floor is a delicious noodle restaurant. Thank you very much.
Response from Property: Thank you very much for choosing Hotel Actel Nagoya Nishiki this time.We would like to thank you again for your kind comments during your stay. I very happy If you come to Nagoya again, you are always welcome at Hotel Actel Nagoya Nishiki We look forward to see you again.Front Yamaguchi
aimyon
Semi Double Room
Stayed in Sep 2024
Family
22 review
4.2/5
Very Good
Posted on Sep 9, 2024
It's very accessible, just a 3-5 minute walk from Sakae Station Exit 1. Look for the big Ferris wheel and Don Quijote! As other people have said, it's a hotel in a downtown area, so you might feel uneasy at night, but I'm from Tokyo, so I'm used to Kabukicho and Roppongi, and I've stayed in Namba and Umeda in Osaka, Tenjin in Fukuoka, and Susukino in Sapporo, so it didn't bother me that much. There are a lot of touts in Kabukicho, but I didn't get that impression. However, the closing time is relatively early except for bars, and there aren't many chain restaurants (where you can eat at a relatively reasonable price) like Gusto or Ootoya, so dinner might be a bit of a problem. (This may be because I don't walk around the area much.) However, I don't know because I didn't look at the price range, but there are restaurants (tempura and Chinese) on the first and basement floors of the hotel, so if you don't mind the price, you might want to eat there. However, when I left the hotel the next morning, there was a lot of trash, and I got the impression that it was a morning in Shinjuku at the beginning of the week. It's not the hotel's fault, but the hotel is located in such an environment. I went to leave my luggage before check-in (around 2pm), and the entrance and front lobby were also clean, and I got the impression that it was a recently built hotel. I was excited to see what the amenity bar was like, as mentioned in the reviews. There were various flavors of tea (including sencha and roasted green tea), bath salts with various scents (about 10 types), cosmetics, milky lotion and other amenities, body lotion, cotton swabs, body scrubs (body towels), hair packs (treatments), hair ties, cotton, mouthwash, etc. Everything was provided, and although there were some things I didn't use, I thought I could stay there even if I was lightly dressed! I was also happy that there was all-you-can-drink coffee, cafe latte, cocoa, and other drinks from 3pm to midnight and from 7am to 11am. The front lobby was spacious and had many tables and sofas, so even though I was staying without meals, I think I could have breakfast here with a cup of coffee! I also appreciate that I could take food back to my room or take it out (to take after check-out?)! Also, the room even provided a water bottle service, which was very helpful! This time I brought a water bottle with me, but next time I feel that if I bring one plastic bottle that I can dispose of (and drink up), I can manage with this water bottle the next day! However, although I was grateful that there was an ice machine, there was no water server like other hotels, so I was disappointed that I couldn't drink cold water or tea when I was thirsty, such as after taking a bath or waking up. I thought it would be good to at least have a soft drink bar. I wanted to take my water bottle with me (it was 36 degrees Celsius so it was empty), so I would like to drink cold water as much as possible in the hotel, but when I asked the staff, they said that they only had water bottles in the guest rooms, which was room temperature, so I was a little in trouble. . . Also, I tried to put ice in a water bottle and put water from it in it to take it out, but the ice was too big and didn't fit in the water bottle at all, so I think smaller ice would have been fine. Despite making a reservation well in advance, it was disappointing that we weren't on a high floor or a women's only floor, but the room was clean. My companion said that it felt a little cramped, but I thought it was spacious because there was plenty of space to put on luggage and there was a rack to put luggage on! I didn't bring a suitcase this time, but it looks like I could spread it out! However, I wish they would provide a makeup mirror where the chairs are (on the table). It's a pain to go all the way to the unit bath when I want to sit down to put on makeup. Also, the outlets may be enough for one person, but considering that there are two people staying, there is one USB port on the bed, two outlets on the table, and two outlets near the entrance, and I felt that it would be a shame to have to charge my smartphone on the floor... I think it would be better to change the location of the outlets. (The table is wide, so it would be great if they could set it up there.) Smile Hotel also provided USB ports on both sides of the double bed so that everyone could charge their own devices. As for the bathroom, the fact that the shower head was Refa was a big plus. The bathtub was also wide, so I was able to stretch my legs out. However, since it was a unit bath, even if I put in bath salts, they would dilute them with the shampoo and body soap, so I think it would be better if the bathroom and toilet were separated and a proper washing area was created. It would be a waste of the bath salts. Also, there were only three hangers, which was not enough for two people to hang everything, so I would like there to be more, and the poles are designed as shown in the photo, so you can't hang your hat or bag, so I think it would be better if there was a hook-type pole (luggage hanger) like you often see in toilets. Also, after the bath, we wanted to have a cold drink together, but there was only one cup and one glass in the room, so I would have liked two of each. However, the next morning, I had the opportunity to go to the front desk as soon as I woke up, and not only did the staff say "Thank you for using our service" and "Have a nice day" to the guests checking out, they also said "Good morning" and "Please enjoy your stay," which I found very polite. There were also announcements about disinfection and cleaning, so I got the impression that they were always keeping the place clean. Also, since you couldn't go to any floors other than the front desk without a room key, I felt that security was not an issue. Although I have mentioned the negative aspects, overall it was very good, and I would like to stay here again.
Original TextTranslated by Google
6/14
Response from Property: Thank you for using our hotel. We also appreciate you taking the time out of your busy schedule to provide detailed information and impressions about our hotel. We will respond to some of the questions we can. Regarding higher floors and women's floors, we will try to accommodate your requests as much as possible if you have them in the notes, depending on how busy the day is. In particular, women's floors are listed as plans on Japanese websites, so they may not be available, which can make it difficult to arrange. We apologize for the inconvenience. As for the mirror, there was a three-fold A4-sized mirror under the TV remote control information table in the table photo. We apologize for any confusion. We will share your other opinions and comments with you and use them as a reference to improve our services in the future. We look forward to welcoming you to our hotel again when you visit Nagoya.
Anonymous User
Semi Double Room
Stayed in Sep 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Sep 7, 2024
It's within a 3-minute walk from Sakae Station Exit 1! It's in the center of the downtown area, so there are plenty of places to eat! The area is not very safe at night, so it might be a little dangerous for a woman to go out alone, but as long as you don't go out in the middle of the night, I think it's fine. The best thing about it was the service. There was a wide variety of free drinks, so I used them every day. The amenities were also great, with a wide variety for the price. The cleaning staff were also nice, and not only did they change the towels every time, but they also cleaned the floors.
Original TextTranslated by Google
Response from Property: Thank you for staying at Hotel Actel Nagoya Nishiki. We would also like to thank you for your kind comments regarding your stay. We are relieved to hear that you were satisfied with the amenities, room cleaning, etc. during your stay. All of our staff will continue to strive to maintain our facilities and improve our services, with the aim of providing a hotel that will continue to satisfy you. We hope you will continue to support Hotel Actel Nagoya Nishiki. All of our staff look forward to welcoming you again. Front Desk Suzuki