Southwest Grand Hotel Reviews

Hotel is very new and modern. The beverage in the room all are free. Good location. Will back again for sure

The room was big, the staff were friendly and helpful, the location is great, the pool and jacuzzi was fun. Overall stay was great for me and my kids. If we have the opportunity to go there again we’ll stay there. Thank you!

Room service providing cleaning every day Staff are friendly and know English. Room is big and tidy.

What a nice hotel in a great location with nice service. A very welcoming place to stay with good food and drinks right in the heart of Naha.

Stayed there twice, clean and comfortable. Location is excellent.

Great ，swimming pool is so amazing. I’m afraid it’ll be much better if the letters on the Key card are larger ，too small to distinguish for the senior Taxi drivers 🧐

I loved the hotel spent the whole morning there. The hotel also gives two free drinks which is super nice and the amenities are really pretty.

Excellent services provided to the guest. 😀

It’s very pleasant to stay there.

Five star with a personal feel. Great coffee in the lounge room, gym would befits from a yoga mat or two but otherwise a great experience! (We stayed at 4 other places on the island and this was miles ahead)

It was great that alcohol and blue sea ice were free in the lounge on the 11th floor. There was also a pool and sauna so I was able to get in shape. The bath was spacious and clean, and the TV was big too, which was great. The pajamas were soft to the touch and I slept very comfortably. I'd definitely stay here again if I come to Okinawa.

The room is big in Japan, but there is no water. For such an expensive hotel, you have to go to the corridor to get water, which is inconvenient. The hotel is too stingy in this regard. There are also small insects in the room. I don't know why

It was the first time for our family of five to stay in this hotel. We stayed for four nights in total. Overall, we were very satisfied! The hotel is not located on the street, and the reception area is quite narrow, so it is not very eye-catching, but all the facilities are complete and brand new, which is worthy of praise! First of all, I would like to praise all the employees for being polite, smiling and with good service attitude! As for the room, because we stayed in two connecting rooms, the area is larger than that of a traditional Japanese hotel. Especially the bathroom, which is separated from dry and wet rooms, is very spacious and has complete supplies! What’s even more surprising is that all drinks in the room are provided for free! In addition, the leisure room on the top floor of the hotel constantly entertains guests with refreshments, which are also free! Very considerate. As for hotel catering, we only tried the buffet breakfast once. The price was reasonable and the food tasted good, but unfortunately there were not many varieties. If we have the opportunity to travel to Naha, Okinawa next time, we will also consider staying in this hotel again.

The hotel just opened last year and is very new. The skyline swimming pool on the top floor is not too big, but it is great. You can overlook the surrounding street view. The room is clean and tidy, and the location is very good. It is only a 1-minute walk to the busiest and busiest Kokusai Street. shopping street, The breakfast is not rich in variety, but it is exquisite and tastes very good. I stayed at three hotels in Okinawa this time and I feel that the breakfast here is my favorite. However, the breakfast time ends at 10 o'clock, which feels a bit early. I saw many guests there. I hurriedly arrived before breakfast was over, because most people who come to Okinawa travel on their own, and they will sleep until they wake up naturally in the morning. The hotel staff has a great service attitude, very friendly and polite!