Shivalaya Resort by Evaan

the most pathetic resort ever in whole uttarakhand. staff is not co operative , misbehaving with customers , dirty water in taps, food was very unhygenic . stains on crockery. after all that road is very dangerous can damage your car very remote area, resort is not even worth of 300 rupees per night. please avoid this resort. they even ask guests to leave anytime by their own wish. very pathetic peoples and owner mainly the manager name omkar

5 out of 5 rating in all manner. If you want to spend some time in lap if nature then this is the perfect choice. Foodand hospitality was exceptionally good.

We were on a corporate trip to Shivalaya Resort Nainital. The entire experience was amazing. We requested early checkin and as we arrived, all the rooms were fully ready. Staff very friendly and food quality ie very good. Overall experience was very good. The only thing that tops all that was perhaps the scenic beauty of the place .

The location of the resort is simply breathtaking. Surrounded by lush green hills, the view from the resort is simply awe-inspiring.It was a wow stay, breakfast was amazing. Rooms had a small heater which was sufficient. The view was beautiful from the room. I highly recommend, All people at reception and housekeeping are very helpful.

If you want to see good property with poor management then please visit here. The property is good with all amenities, but they don't have sufficient staff. One staff (Ritik) is handling all your queries, most of the time, no one is at reception or you will find locked reception. The intercom is not working, they have a television in the room but wifi is not working. They have a geyser in the bathroom, but hot water is not coming. They are claiming dinner time is 9 PM to 10.30 PM, but when you are visiting the restaurant at 10.00 PM, all the food containers are blank. You have to ask for each item to fill, and they will fill a few, for a few, they have a sorry word, "Sorry sir, kheer to khatam ho gayi". In the morning Breakfast, they are not serving basic things like bread butter jam, boiled eggs, or omelets. If you ask "Bhaiya, bacho ke liye sandwich bana denge?" you will get an answer "Sorry, bread to khatam ho gayi hai". At the time of checkout, when I was giving the above feedback to the Manager and expecting some compensation, he has only one word "Sorry sir, I can't do anything with the booking amount, abhi hum log reception ke samne he restaurant bana rahe hain, next time se problem nahi hoga". Sorry Manager, next time neither I am coming not suggesting anyone to visit your property.