Kaya Resort Kourijima Reviews

It felt sloppy. Due to circumstances, I called and asked if it was possible to cancel 5 days in advance, but was told that there would be a cancellation fee of approximately 7,000 yen. If you consider this carefully and cancel 3 days in advance, you will be charged a cancellation fee of approximately 20,000 yen. The cancellation policy states that there will be a cancellation fee of approximately 20,000 yen (80%) from 1 day in advance, but this is different from what I heard on the phone, and the cancellation policy is also different, so when I asked again over the phone, it was only 12,000 yen. That's what I mean. It's just my imagination, but since it was outside of the winter cooking period and all the other rooms seemed to be empty that day, I thought it wouldn't be that much of an inconvenience, and that being a privately run business meant they had flexibility. However, I never thought that they would be able to impose such a strict cancellation fee even after increasing the amount.