Junlai Hotel (Nanchang Bayi Square Railway Station Branch)

Junlai Hotel (Nanchang Bayi Square Railway Station Branch) Reviews

Junlai Hotel (Nanchang Bayi Square Railway Station Branch)

259 West Beijing Road (Beijing Xi Lu), Donghu District, Nanchang, Jiangxi, 330046, ChinaView Hotel Details
Junlai Hotel (Nanchang Bayi Square Railway Station Branch)
Junlai Hotel (Nanchang Bayi Square Railway Station Branch)Junlai Hotel (Nanchang Bayi Square Railway Station Branch)Junlai Hotel (Nanchang Bayi Square Railway Station Branch)
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Junlai Hotel (Nanchang Bayi Square Railway Station Branch) Guest Reviews

4.3/5
655 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(655)
Positive reviews(597)
Reviews with photos/video(115)
Easy to get around(101)
Convenient location(71)
Close to metro(54)
Friendly front desk staff(49)
Classy environment(44)
Large rooms(21)
Would stay again(17)
Poor air conditioning(12)
Negative reviews(58)
Zhao Dongming
Cozy Room (Double bed)
Stayed in Aug 2024
Booked for others
9 review
5.0/5
Outstanding
Posted on Aug 5, 2024
It is a very good place to stay。 will book it next time when I visit the city.
KAN See Yem
Jun Lai Deluxe Twin Room
Stayed in Mar 2024
Couples
19 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The staffs were friendly, helpful and efficient in their work. The hotel was generally clean and tidy. For the rates charged, I would say the breakfast was certainly a deal. The Metro station entrance was only 5 minutes walk. The People's Park another 5 minutes away. To start the day with, look no further than the Park for some morning exercises. I can assure you, it will be a memorable experience. Behind the hotel were plenty of eateries and other provisions. This hotel is highly recommended. My wife and I had a very enjoyable stay. See Yem KAN
Response from Property: Thank you for your review
nong
Cozy Room (Double bed)
Stayed in Jul 2023
Business travelers
5 review
4.0/5
Very Good
Posted on Jul 27, 2023
The room is big and clean. The bed is very comfortable and very big, I like because they give more pillows. but sometime smell cigarette smoke when someone smoke because they used the central air conditioner
Awon
Selected Twin Room
Stayed in Feb 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Feb 3, 2024
This hotel is way luxurious than we thought
Response from Property: Dear guests and friends, thank you for choosing to stay at our hotel and leaving us a review. We will continue to work hard to improve our services and look forward to your visit again.
Pie Wong
Cozy Room (Double bed)
Stayed in Nov 2023
Couples
7 review
3.5/5
Posted on Dec 9, 2023
Hotel is old
Guest User
Selected Twin Room
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on May 14, 2024
Service: The service attitude of the lady at the front desk is super good! She is also very gentle and asked me if I was traveling. I said it was my first time in Nanchang and she specially upgraded my room! ! The upgraded room is super suitable for girls to live in Facilities: The room is carefully equipped with a scale and a refrigerator! Environment: It is especially suitable for girls, and the bed is a 2-meter round bed! ! The subway entrance is very close, and it takes only 10 minutes to walk to Bayi Square! ! It is very convenient to travel! I will choose this hotel next time I come to Nanchang!
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Response from Property: Dear guests and friends, thank you for choosing Junlai Hotel and giving us positive comments. Thank you for your love and support! The hotel is near Bayi Square, with the subway entrance at the door, and convenient for travel. The hotel is cost-effective and is a good choice for tourism and business accommodation. Looking forward to seeing you again!
Guest User
Selected Twin Room
Stayed in May 2024
Other
14 review
2.0/5
Posted on May 4, 2024
The service attitude is very bad. I can't park my car. I asked them to send a toothbrush but it never came. I asked them to give it to me directly but they didn't. The house hygiene is very poor and the kettle doesn't work.
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you for choosing our hotel during the May Day holiday and for your comments. The hotel has limited free parking spaces, and most people travel with cars during the holidays. We apologize for the inconvenience caused to you by parking. The window was not closed properly when it rained, and the rain hit the teapot and the table, causing hygiene problems. It was also our work error. We apologize to you. We will improve our work and hope to provide better services to guests. I wish you a smooth and pleasant journey!
Guest User
Jun Lai Deluxe Double Bed Room
Stayed in May 2024
Travel with friends
6 review
1.0/5
Posted on May 2, 2024
Overall a negative review, Facilities: Relatively old. When taking a shower at night, there is no cold water, only hot water. It is very hot. There should be a problem with the hot water system. The facilities in the room are a bit old. Cleanliness: average. Environment: The lights are dim, facing the street, a bit noisy at night, the central air conditioner is not turned on, and it is very hot. Parking spaces are very tight, and there are only a few parking spaces in front of the hotel.
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6/9
Response from Property: Dear guests and friends, although you have given us a negative review, we will humbly accept it. , there are many vehicles traveling on May Day and parking is inconvenient, which also causes inconvenience to you. The air conditioner has been raining for the past few days and the temperature is very low, so it has been turned off for a period of time for maintenance. In short, the problems you mentioned are areas where we need to improve. We sincerely accept your opinions and apologize to you.
Guest User
Cozy Room (Double bed)
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The room is clean and tidy, with a wide view, complete electrical appliances, and convenient transportation. I highly recommend it to friends. The front desk service is friendly and understands customer needs, and any problems can be solved immediately. Welcome to experience your stay next time.
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you for choosing to stay at our Junlai Hotel and for giving us a positive review. The hotel is near Bayi Square, with the subway entrance at the door, making travel convenient. The hotel is cost-effective and is a good choice for travel and business accommodation. Looking forward to your visit again!
Guest User
Cozy Room (Double bed)
Stayed in Apr 2024
Travel with friends
2 review
4.5/5
Great
Posted on Apr 7, 2024
The location of the hotel is very good. It is located right on the street, which makes people feel safe. Generally speaking, the room is okay, with complete furniture and facilities. The bathroom is a little small, but there is dry and wet separation. But the mirror in the room facing the bed really makes me afraid to fall asleep😂
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you for choosing to stay at our Junlai Hotel and for giving us a positive review. The hotel is near Bayi Square, with the subway entrance at the door, making travel convenient. The hotel is cost-effective and is a good choice for travel and business accommodation. The mirrors in the guest rooms are all on the side, not directly facing the window.
Anonymous User
Jun Lai Deluxe Twin Room
Stayed in Feb 2024
Other
3 review
1.0/5
Posted on Feb 16, 2024
🙂 Facilities: P1 The water in the faucet was yellow on the morning of departure. 🙂 Hygiene: There are nails on the carpet that have not been cleaned; there is residual water in the kettle; the cleaning towels have not been replaced 🙂 Service: Contact the front desk to change the towels. After the front desk verbally agreed, they did not change them; a girl at the front desk did not speak more than three words, which is amazing
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Response from Property: Dear guests and friends, thank you for choosing to stay at our Junlai Hotel. We sincerely apologize to you for your imperfect experience during your stay this time. The yellow water problem was caused by replacing the water pipe on the same day, and it will take a while to recover. The linen replacement was not timely and there was a problem with the front desk service attitude. We will strengthen the training and rectification of employees. We hope that under the guidance of your opinions, you can help us improve our work and improve the service experience for customers. We apologize to you again.
Guest User
Selected Twin Room
Stayed in Feb 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Feb 18, 2024
It's OK, economical, and the location is good. After driving to the hotel, there is a subway not far away. The subway is very convenient. It is more convenient to travel in the city than driving. The breakfast is also OK.
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you for choosing Junlai Hotel and giving us positive comments. The hotel is near Bayi Square, with the subway entrance at the door, and convenient for travel. The hotel is cost-effective and is a good choice for tourism and business accommodation. Looking forward to seeing you again!
Guest User
Cozy Room (Double bed)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
In terms of location: there is a subway station within a 1-2 minute walk, leading to Bayi Square, Tengwang Pavilion, Wanshou Palace, Qiushui Square, which is very convenient; From the living experience: the hotel is a very traditional hotel with a solid structure. The walls between the rooms are made of bricks and cement, and there are sound-absorbing wall stickers on the walls. You can't hear the sound from the next door at all. Compared with a chain hotel I stayed in before, it was really bad. The couple quarreled and smashed the table and chairs. Every detail was in the ocean of my auditory imagination, and I couldn't sleep all night. Junlai Hotel is completely its own world, a place to rest quietly; From the service experience: the front desk lady checked in and out quickly without any delay. There are three large elevators at the entrance of the lobby, which is absolutely atmospheric. Because I had to leave early on the morning of the last day to rush to the train station, the manager enthusiastically helped to analyze the journey and departure time. I couldn't eat breakfast in time, so the restaurant lady considerately packed mochi for breakfast to take away. In short, I am very satisfied with this living experience, and I recommend it with full stars~~~~ (I am a Shandong Man who came to Nanchang for the first time. Please refer to my personal experience)
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you for choosing Junlai Hotel and giving us positive comments. The hotel is near Bayi Square, with the subway entrance at the door, and convenient for travel. The hotel is cost-effective and is a good choice for tourism and business accommodation. Looking forward to seeing you again!
Anonymous User
Selected Twin Room
Stayed in Feb 2024
Family
20 review
1.7/5
Posted on Feb 2, 2024
When I checked in, I asked my 9-year-old daughter if she needed a breakfast voucher. The front desk replied: No, the child doesn't count, and then gave me and my husband 2 breakfast vouchers. Then the very unpleasant thing was that when I had breakfast the next day, the restaurant staff told me that my daughter needed a breakfast voucher or asked me to pay 10 yuan. Then I said that you said that the child didn't need it when I checked in. The restaurant staff asked me to go to the front desk to get another one (the attitude was very bad and the tone of my tone). I was affected by her attitude and I was in no mood to eat breakfast. But because my daughter had already eaten, I could only go to the front desk and tell them my room number, and then I needed a breakfast voucher, and then bring it up to the restaurant staff. After breakfast, my daughter took the cake in her hand and walked out while eating. The restaurant staff said that we couldn't take it away, and we had to finish it before we could go out. Because it was already past 9 o'clock, breakfast was about to end, and we didn't waste it while eating. Why couldn't we finish it at the elevator entrance? We had to finish it in the restaurant. I don't understand why we were so embarrassed and stared at us. (It felt like they were targeting us because when others did this, the restaurant staff didn't say anything about them) Then I said I would give you a bad review for the service, and the restaurant staff didn't explain anything, so I wrote everything down in the review. I hope the hotel won't call me to change the review, I'm just stating the facts. Attached is a picture of the staff (female staff in yellow clothes)
Original TextTranslated by Google
Response from Property: Dear guests and friends, hello, I am the hotel manager ROBIN. First of all, I apologize to you for the inadequate service of our staff, which has caused you a lot of trouble during your trip. This is caused by our inadequate training, which is mainly my responsibility. I feel ashamed to see your message. There are many areas where our service needs to be improved. We will take your comments as an opportunity to strengthen employee training, improve employees' service attitude and service awareness, and make the connection between departments smoother. I sincerely apologize to you again.
ChangyouTX
Selected Twin Room
Stayed in Jan 2024
Business travelers
117 review
4.5/5
Great
Posted on Jan 13, 2024
The location is easy to find. It's just outside of Exit 2 of Dinggong Road North Station, turn left and walk about 200 meters. The front desk lady upgraded me when I checked in. The room is spacious and bright, but the facilities are a little old. The breakfast is OK.
Original TextTranslated by Google
Response from Property: Dear guests and friends, thank you for choosing Junlai Hotel and giving us comments. The hotel is in a prime location, with the subway entrance at the door, and convenient for travel. The hotel is cost-effective and is a good choice for business trips in Nanchang. Thank you again for your favor. If you give me a 5-point praise, it will be the best encouragement for us.