Holiday Inn Express Nanchang West Railway Station

Holiday Inn Express Nanchang West Railway Station Reviews

Holiday Inn Express Nanchang West Railway Station

1F, Section C, Wohua Plaza, No.1818 Xizhan Street, Honggutan District, Nanchang, Jiangxi, ChinaView Hotel Details
Holiday Inn Express Nanchang West Railway Station
Holiday Inn Express Nanchang West Railway StationHoliday Inn Express Nanchang West Railway StationHoliday Inn Express Nanchang West Railway Station
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Holiday Inn Express Nanchang West Railway Station Guest Reviews

4.8/5
Excellent
3446 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3446)
Positive reviews(3391)
Reviews with photos/video(662)
Delicious breakfast(629)
Convenient location(501)
Easy to get around(329)
Friendly front desk staff(321)
Close to train station(202)
Perfect for business trips(68)
Awesome gym(16)
Delicious buffet(16)
Negative reviews(55)
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The receptionist was super kind; we got an upgrade free of charge. The room was good. In particular, I like the room very much: spacious, very clean and well-lit. The breakfast was good too. Overall, a good value for money.
Guest User
Superior Queen Room
Stayed in Sep 2024
Business travelers
2 review
4.8/5
Amazing
Posted on Sep 12, 2024
Great service, and good location, just 12 minutes walk from the station
Evelyn
Superior Queen Room
Stayed in Nov 2023
Couples
3 review
4.2/5
Very Good
Posted on Nov 25, 2023
We chose this hotel as we wanted to take the train to Jiujiang the next day. It's conveniently located close to Nanchang West Railway Station, just 5 to 10 min walk from the hotel. Hotel is clean and staff was helpful.
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Nanchang West Station. Each of our staff adheres to the service concept of "satisfying the needs of guests as much as possible", and provides considerate, thoughtful and delicate services to make you feel at home and comfortable during your long journey. Here, the hotel provides every guest with clean and quiet rooms, a nutritious Chinese and Western buffet breakfast, as well as convenient bathing, high-quality sleep, complete facilities, and free parking with ample parking spaces for every guest at an affordable price. The supporting facilities are a rare and cost-effective choice. We sincerely invite you to visit us next time and wish you a happy life! Holiday Inn Express Guest Care Team
Kok Kheong
Superior Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.5/5
Great
Posted on Apr 19, 2024
Ideally located besides Nanchang West station for anyone needs to wake up early to take a early inter province HSR ride.
Response from Property: Dear guests, welcome to the Holiday Inn Express Nanchang West Station. The most important thing is to stay at home. The hotel always takes environmental hygiene and safety as the most basic guarantee, and the services of various hardware and software are always in good condition. While doing a good job in daily cleaning, Intercontinental Hotel Group has launched the "Continental" cleaning plan with reference to the recommendations of the World Health Organisation, the Centre for Disease Control and Prevention and local official public health institutions, which implements deep cleaning and disinfection procedures for places including the front desk, guest rooms, public spaces and facilities, restaurants, etc. to ensure that you Enjoy a cleaner and safer accommodation experience throughout your stay. Zhouquan's cleaning plan always protects your safe travel and gives guests a cleaner, more secure and more comfortable travel environment. Upgrade the standard and feel at ease. We sincerely invite you to come again and wish you a happy life! Smart Holiday Guest Care Team
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Couples
10 review
4.7/5
Amazing
Posted on Apr 1, 2024
Perfect hotel with all amenities needed. Comfy bed, variety of breakfast and very good hospitality of front office receptions as well as the restaurant bf staffs.
Response from Property: Dear guests, welcome to the Holiday Inn Express Nanchang West Station. The most important thing is to stay at home. The hotel always takes environmental hygiene and safety as the most basic guarantee, and the services of various hardware and software are always in good condition. While doing a good job in daily cleaning, Intercontinental Hotel Group has launched the "Continental" cleaning plan with reference to the recommendations of the World Health Organisation, the Centre for Disease Control and Prevention and local official public health institutions, which implements deep cleaning and disinfection procedures for places including the front desk, guest rooms, public spaces and facilities, restaurants, etc. to ensure that you Enjoy a cleaner and safer accommodation experience throughout your stay. Zhouquan's cleaning plan always protects your safe travel and gives guests a cleaner, more secure and more comfortable travel environment. Upgrade the standard and feel at ease. We sincerely invite you to come again and wish you a happy life! Smart Holiday Guest Care Team
Simoxy
Superior Queen Room
Stayed in Jul 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Good hotel near just 100m from railway station , nice breakfast
Kun
Superior Queen Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Very clean and safe… lost my wallet in the elevator and was informed before I got to the room. Breakfast is wonderful with lots of choices. Very close to the railway station and there are many restaurants nearby
Response from Property: Dear distinguished guests: Thank you for choosing HolidayInn Express Nanchang West Station,Your praise is the greatest affirmation of our service. Whether you are on a business trip, planning a family reunion, or looking for a luxurious trip, we are your "wise choice".Our hotel is one of the brand of IHG hotel, we have professtional and welled trained staff , we are very glad that every details of the hotel has been recognized by you. Through your meticulous description, we can feel the happiness brought to you by this stay. This is what we have been pursuing, and it will become our motivation to continue to work hard and make progress of our service. Thank you for your stay and appraise, we look forward to your visit again, Wish you a happy life!
Guest User
Superior Queen Room
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 19, 2023
This is a convenient hotel! It is about 15mins walk from the railway station, which is very near for Chinese standards. The rooms are not too posh, very effective with all the amenities needed.
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 7, 2024
We booked into the Holiday Inn because we had missed our connecting train and had to reschedule for the morning. The hotel was located close to the station, and was very reasonable for the price. The room was also spacious, clean and was perfect for what we needed. The staff were very helpful and polite the entire time. When we finally got home we realised we had forgotten an item, after calling the hotel the staff were very helpful and found it and would post it to us. Thank you.
HOCK GUAN
Superior Queen Room
Stayed in Apr 2024
Business travelers
36 review
4.0/5
Very Good
Posted on Jun 14, 2024
The hotel is pleasant and well located
AlBajgurd
Superior Double Room
Stayed in Feb 2023
Solo travelers
22 review
3.5/5
Posted on Feb 11, 2023
Positive points: The hotel is overall good. Good value for its price. The room was warm (travelled in winter) - even had to leave the window open. The WiFi connection was fast. You can use their washing machines for your laundry (2 RMB). Close to the Nanchang West Railway Station. Negative points: Very far from where all the fun is. The neighbourhood is quite new, apparently. Dead. Better to pay more and find a hotel in the city centre, as, anyway, you will spend the same money on taxis or waste more than an hour daily on public transportation (also need to walk about 1km from the subway station). The room was not very clean. The carpet under the bed looked horrible. Even saw someone's nail on it. A used toothpick on the floor in the toilet. There even was someone's snot on the wall in the shower. Lost 12 yuan when doing my laundry, as there's an ad popping up when you scan the QR code on the washing machine prompting you to pay 12 RMB. I can't read Chinese and didn't bother to check the translation as I didn't expect any other payment. The Front Desk hadn't warned me about it. I complained to Front Desk agent, who promised someone would get back to me on the matter the next day. Of course, nobody did. The service is sometimes slow. When you flush the toilet, the water splashes everywhere. Not very hygienic. The water in the shower at certain hours turns hot or cold every five to ten seconds - couldn't take a shower comfortably.
Response from Property: Dear guest, thank you for staying at Xiaozhi's house during your trip to Nanchang. We sincerely apologize that you did not have a satisfactory experience during your stay. The hotel will conduct a thorough investigation and review of your problems during the check-in process. We will continue to strengthen staff training and guidance, and strive to provide more considerate and humanized services. We attach great importance to the health problems you feedback, and report to the superiors as soon as possible. We have deeply introspected and strengthened cleaning training, and tried our best to keep the environment clean and comfortable. We apologize again for the inconvenience caused by your stay. Looking forward to you giving us a chance to let Xiaozhi provide you with better service. I wish you a happy life and smooth work! Holiday Inn Express Guest Care Team
Santiago2041
Superior Queen Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Clean and well located
Response from Property: Dear distinguished guests: Thank you for choosing HolidayInn Express Nanchang West Station,Your praise is the greatest affirmation of our service. Whether you are on a business trip, planning a family reunion, or looking for a luxurious trip, we are your "wise choice".Our hotel is one of the brand of IHG hotel, we have professtional and welled trained staff , we are very glad that every details of the hotel has been recognized by you. Through your meticulous description, we can feel the happiness brought to you by this stay. This is what we have been pursuing, and it will become our motivation to continue to work hard and make progress of our service. Thank you for your stay and appraise, we look forward to your visit again, Wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Aug 2023
Couples
12 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Breakfast is good. Room is clean and functional. Is value for money.
Hani
Superior Queen Room
Stayed in May 2024
Business travelers
4 review
1.7/5
Posted on May 25, 2024
Room were smelling bad
Response from Property: Dear guest, we are very sorry that we did not bring you a pleasant experience. We take your feedback on hygiene issues very seriously and will report them to our superiors as soon as possible. We have deeply reflected on and strengthened cleaning training and tried our best to keep the environment clean and comfortable. We apologize again for the inconvenience caused to you by this stay, and hope that you can still choose to stay at our hotel next time to witness our progress. We sincerely invite you to visit again and wish you a happy life! Holiday Inn Express Guest Care Team
IKARAKOC
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
63 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Very good location