Mercure Nanchang Tengwang Pavilion

Mercure Nanchang Tengwang Pavilion Reviews

Mercure Nanchang Tengwang Pavilion

No. 39 Yanjiang North Avenue, Donghu District, Nanchang, Jiangxi, ChinaView Hotel Details
Mercure Nanchang Tengwang Pavilion
Mercure Nanchang Tengwang PavilionMercure Nanchang Tengwang PavilionMercure Nanchang Tengwang Pavilion
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Mercure Nanchang Tengwang Pavilion Guest Reviews

4.7/5
Outstanding
5377 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(5377)
Positive reviews(5290)
Reviews with photos/video(2197)
Convenient location(988)
Delicious breakfast(697)
Friendly front desk staff(538)
Loved the night views(385)
Easy to get around(326)
Close to scenic area(225)
Delicious buffet(37)
Awesome gym(25)
Negative reviews(87)
Guest User
Deluxe Room with 1 kingsize bed
Stayed in Jun 2024
Travel with friends
3 review
3.2/5
Posted on Jun 29, 2024
The hotel needs upgrades and remodeling. House keeping is not up to standard with dusty cupboard and hangers. Towels are not totally clean. Breakfast is limited choices.
Response from Property: Dear guest, i am sorry , very sorry ,really sorry ,important things to say three times.We will actively rectify your feedback ,and arrange no problems for you next time you come, looking forward to meeting you again.
Shan Yu Wang
Superior Room (2 beds)
Stayed in May 2024
Family
3 review
3.0/5
Posted on May 30, 2024
The building's old interior is very not so bright. Window quite dirty. Never take photo .
Response from Property: I am so sorry that, in the spirit of service ,I failed to satisfy you.Thank you for giving us valuable advice in your busy schedule, we will be strive to bring you better service.
Guest User
Standard Room with 1 kingsize bed
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Great location & service! The room is clean and modern. The river view is really nice especially at night.
Jay n gatti
Standard Room with 1 kingsize bed
Stayed in Dec 2023
Couples
19 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Cool location very clean helpful and friendly front desk,speak both english and Chinese
Anonymous User
Standard Room with 1 kingsize bed
Stayed in Jul 2023
Solo travelers
60 review
4.0/5
Very Good
Posted on Jul 8, 2023
Great location by the river, with nice views, and right next to Tengwang Pavilion. Room was spacious and clean, with the expected basic amenities, but seemed to be some issues with soundproofing as there was constant banging from floor above. Service at front desk quite slow and not particularly friendly. Overall, good choice for a citybreak or business trip to Nanchang, would recommend.
Response from Property: Because our hotel has strict immigration control for foreigners , we need to copy your passport when checking in , so the reception is a little slow . And most of the staff can not speak English fluently with you ,so there is no communication between the two sides , it is not that we are not friendly to you . Thank you for your suggestion , and we will correct it in time .
Guest User
Superior Double Room
Stayed in May 2023
Family
19 review
3.5/5
Posted on May 30, 2023
Not bad for a few nights, staff doesn’t speak English. I wrote the note about baby crib, but it was not provided. The room itself new and clean, very big bed. Breakfast mainly Chinese but there are euro options as well
Response from Property: I am sorry that we don’t have a crib in our hotel. I am sorry that we didn’t explain to you in time when you checked in. Thank you very much for your recognition and valuable suggestions of the hotel. We will continue to make improvements. Because you can speak Chinese very fluently, so the staff did not speak English with you. In addition, your baby is very cute , we like her very much. Welcome to your next stay.
Anonymous User
Deluxe Room - River-View (2 Beds)
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Great service & room
Anonymous User
Standard Room with 1 kingsize bed
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 17, 2024
goood
HangHang123
Deluxe Room with 1 kingsize bed
Stayed in Nov 2021
Business travelers
19 review
5.0/5
Outstanding
Posted on Nov 16, 2021
Nice view and clean for the room. Can walk to the site seeing place easily.
Guest User
Deluxe Room with 2 single beds
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
It's great to stay in this hotel when traveling to Nanchang. The front desk service is very good! It's also very clean and you can see the Tengwang Pavilion! It's the best hotel I've stayed in. I strongly recommend this hotel to my friends next time they come to visit! I fell in love with Nanchang, a warm city!
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6/9
Guest User
Deluxe Room with 1 kingsize bed
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The room is clean and bright, facing the river, with charming night view outside the window. Tengwang Pavilion is just across the road, which is very convenient. The breakfast is rich and has everything you need. The service staff are very good. My mother is very satisfied. Thumbs up 👍🏻
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Guest User
Deluxe Room - River-View (2 Beds)
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 11, 2024
You can see Tengwang Pavilion. The service attitude of the handsome guy Xiao Liu at the front desk is super good. He recommended places to eat and have fun. The room is standard and there are no pitfalls. The breakfast is rich. I will stay here next time
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Guest User
Deluxe Room with 1 kingsize bed
Stayed in Aug 2024
Family
1 review
3.0/5
Posted on Aug 27, 2024
I booked a river view room, actually I wanted to see the night view of Tengwang Pavilion. After asking, I found out that the river view room cannot see the main building of Tengwang Pavilion. It is said that the room with double bed can see it, I think it needs to be considered. If you want to see the night view of Tengwang Pavilion, I don't recommend it. The service attitude is good, but I feel a little disappointed to book such a room for more than 700 yuan. The bathroom is separated, which is OK. There is a hanger for hanging clothes. The towels and bath towels are a bit old. Although I didn't use them, I do feel that they can be replaced with new ones.
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Guest User
Deluxe Room with 1 kingsize bed
Stayed in Aug 2024
Other
14 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The room arrangement is very thoughtful, the service is very enthusiastic, the robot delivery is very convenient, and the cost performance is high! Next time I come to Nanchang to play, I will come to this Huazhuhui Nanchang Tengwang Pavilion Mercure Hotel again!
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Guest User
Superior Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Facilities: Complete Sanitation: Good Environment: Good Service: Good I am quite satisfied with this stay, and the experience is full! I give it a 95 for the overall evaluation! It should get better and better. I recommend choosing this hotel, which is just across the road from Tengwang Pavilion! You can play and shoot as you like when you stay here✌︎' ֊'
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