Meilun Hotel Reviews
Meilun Hotel
NO.14, South Square Road, Xihu District, Nanchang, Jiangxi, ChinaView Hotel Details
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Meilun Hotel Guest Reviews
4.6/5
Very Good
1787 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1787)
Positive reviews(1720)
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Large rooms(415)
Easy to get around(373)
Delicious breakfast(253)
Friendly front desk staff(219)
Close to metro(209)
Nice bathtub(81)
Convenient parking(65)
Delicious buffet(13)
Negative reviews(67)
Jiaojiaojie！！！
Special Queen Room
Stayed in may 2024
Solo travelers
40 review
Outstanding
Posted on 14 may 2024
The room is very big, the price/performance ratio is very high, the front desk lady and the guy are very nice, the restaurant is decorated in a modern style, Nanchang is very good, I will come again next time, the most important thing is that the transportation is very convenient, there is a subway everywhere, the location is great!
Environment:
Service
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Royalton Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity, and we attach even more importance to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your journey easy, pleasant and smooth. We look forward to your visit again to experience the different style of Royalton. Wish you all the best.
️ ▍ fengxinぃ
Cozy Queen Room
Stayed in abr 2024
Solo travelers
29 review
Posted on 15 abr 2024
1. The hygiene is extremely poor (urine on the floor/cigarette ash on the bedside table/melon seed shells/black stains on the bedsheets and quilt covers). I changed 3 rooms and each room had hygiene problems. The housekeeper personally confirmed and cleaned them.
2. The front desk service is extremely poor, and they don't respond to feedback.
3. I didn't get a breakfast coupon when I stayed the next day, so I didn't enjoy breakfast.
4. I didn't experience the so-called sweet soup at check-in.
5. The cleaning for the extended stay only took out the garbage and changed the toiletries, but nothing else was cleaned (I emphasized to the front desk when I went out that the bedding should be changed during the cleaning, but it was not actually changed)
6. The hotel gate is under the viaduct, and there is nothing to eat around
7. The room soundproofing is very poor, the hardware facilities are shabby, and the experience is extremely poor.
Original TextTranslated by Google
6/12
Response from Property: Hotel reply:
Dear guest, hello! Thank you very much for staying at Royalton Hotel. We are sorry for the bad experience you had. We will actively improve and strengthen the training on hygiene for the hygiene issues you reported, and arrange a free upgrade room for you. It was indeed the staff's mistake that you did not get the breakfast coupon for your extension the next day. Due to the increase in orders on that day, the front desk was busy, so the breakfast coupon was ignored. We are very sorry for this. Your stay is entitled to sweet soup, which can be picked up at the front desk from 19:00 every night. There are actually many snacks such as fried rice, main meals and snacks around the hotel. There are supermarkets around. Secondly, I am sorry that the sound insulation of the room affects your sleep. We can provide free soundproof earplugs and aromatherapy essential oils for sleeping at the front desk. We will actively feedback the dilapidated facilities you mentioned to the superior department for upgrading and renovation, and continue to provide more guests with a comfortable accommodation environment. I am really sorry for giving you a bad stay experience. We will definitely strengthen hygiene management. Our hotel strives to make every guest feel at home. I hope you can give us another chance and consider staying in our hotel again.
Guest User
Cozy 2-bed Room
Stayed in may 2024
Family
13 review
Amazing
Posted on 3 may 2024
The room is big, and the whole hotel is full of fragrance. The room is spacious. As for hygiene, I think it would be perfect if it was better, especially the corners. It is close to the subway station and it is very convenient to go there. We originally stayed for two days but later changed it to three days due to the schedule. However, the original room was sold out, so we had no choice but to book another hotel. If we have the chance to come to Nanchang again, we will choose this hotel again...
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaomei's evaluation. Xiaomei is very sad that she did not receive your five-star praise. Thank you for staying with us and taking the time to share your experience with us. We will strengthen the sanitary service according to your suggestions. Xiaomei is deeply sorry that she failed to give you a perfect experience. Xiaomei will strive to provide you with better service. Please believe that we want to serve more guests better. Looking forward to your next stay, I wish you: a happy life!
Guest User
Mei Lun Double Bed Room
Stayed in may 2024
Family
2 review
Posted on 2 may 2024
Service: I asked for a quilt, but they said they had delivered it all. Bad review!
Environment: The hotel is also very old, it doesn't look like it opened in 2022!
Sweet soup for two: I didn't enjoy it!
Hygiene: Average!
Facilities: Old, not new! 😁😁😁😁
Original TextTranslated by Google
Guest User
Cozy 2-bed Room
Stayed in abr 2024
Family
9 review
Great
Posted on 29 abr 2024
What I like most about this hotel is that the room is very big, and the bathroom is also rare to be big. It not only has a shower room, but also a large bathtub. The difference between it and a five-star hotel is that there is no carpet and no coffee in the room. Also, there is no light on the table, which makes it very dark. The breakfast is also rich, with both Chinese and Western styles. The transportation is also convenient, with a subway station nearby, which is convenient for travel.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaomei and giving us a review. Xiaomei is very sad that we didn't get your five-star praise. Thank you for staying with us and taking the time to share your stay experience with us. Xiaomei is deeply sorry for not being able to give you a perfect stay experience. Xiaomei will strive to bring you better service. Please believe that we want to do more for others. Looking forward to your next stay, I wish you: a happy life!
Guest User
Cozy 2-bed Room
Stayed in abr 2024
Family
8 review
Outstanding
Posted on 23 abr 2024
The room is spacious and bright
Facilities: The room is fully equipped
Sanitation: Clean and tidy
Environment: Convenient transportation, very close to the subway station
Service: The front desk service attitude is very good
The double sweet soup tastes good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Royalton Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your journey easy, pleasant and smooth. We look forward to your visit again to experience the different style of Royalton. Wish you all the best.
Zizhuziran
Cozy Queen Room
Stayed in abr 2024
Couples
11 review
Posted on 19 abr 2024
The biggest advantage of this hotel is its convenient transportation and the friendly lady who provides sanitation services. However, the old floor tiles on the side are no longer clean, which makes people feel uncomfortable. The bathtub is impractical and wastes space. The TV can only watch live broadcasts, without playback function. The breakfast is obviously much worse than the breakfast of the same price in other hotels. Anyone who says that they are a tour group can eat in the restaurant without a meal voucher, which may determine that the quality of the breakfast is not high, which is not worth it for individual guests staying in the hotel. It is recommended that tourists who are not traveling with a group should eat breakfast outside the hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Xiaomei! Xiaomei is very sad that we didn't get your five-star praise. Thank you for staying with us and taking the time to share your experience with us. Xiaomei is deeply sorry for not being able to give you a perfect stay experience. Please believe that we want to do more for our guests. Looking forward to your next stay, you can experience the hotel's breakfast, which is still very rich, with Chinese and Western options for you to choose from. Wish you: Have a happy life!
Diyinqianchangxinmayoujiang
Discount Twin Room
Stayed in abr 2024
Travel with friends
11 review
Outstanding
Posted on 12 abr 2024
First impression: The room is really big, the furniture, linens, and sanitary ware are of good quality, especially the hardware in the bathroom is shiny, which shows that the hardware is solid👍 It is really pleasant to sit in front of the window and drink a cup of tea after breakfast😊
Second impression: Attentive service. When we entered the hotel, a manager named Chen was at the front desk. He enthusiastically guided us to see the room and introduced the hotel. He also personally brought out the night desserts prepared by the hotel for guests, which was very heartwarming. I saw him again in the restaurant early the next morning. Sincere and dedicated professional managers always make people respect them!
Third impression: The mixed noodles for breakfast are really delicious😋
Unfortunately, I wanted to stay for another two days, but unfortunately it happened to be the weekend when the hotel was full, so I failed to do so. I will stay here again next time I come to Nanchang.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your full-score review. Your support and encouragement are the greatest motivation for us to move forward. Royalton Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaomei looks forward to seeing you again!
Guest User
Special Queen Room
Stayed in abr 2024
Couples
6 review
Outstanding
Posted on 17 abr 2024
It's only two minutes away from the subway station. The room is super big, the bathroom is 10 square meters, there is a bathtub, the mattress is comfortable, the breakfast is delicious, the boss lady is super nice, we arrived in the morning and wanted to store our luggage, but she let us check in directly, it's great👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: Hello, Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. The world has changed, but the warmth in memory remains unchanged. I hope Xiaomei will be the eternal warmth in your memory! Welcome to come back often! Wish you well!
Anonymous User
Special Queen Room
Stayed in abr 2024
Business travelers
14 review
Outstanding
Posted on 13 abr 2024
Room hygiene: The hotel is in a prime location with convenient transportation. It is convenient to go to the August 1st Uprising Memorial Hall and the square. The service is also very good. There are many breakfast and lunch nearby, so the price-performance ratio is acceptable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Royalton Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your journey easy, pleasant and smooth. We look forward to your visit again to experience the different style of Royalton. Wish you all the best.
Guest User
Deluxe 2-bed Room
Stayed in abr 2024
Family
40 review
Outstanding
Posted on 7 abr 2024
The hotel is nice, there are several subway stations nearby, the nearest one is only 200 meters away, it is very convenient to go anywhere. It is in the city center of the old city, very quiet, suitable for staying with children, and the takeaway robot was delivered to the door of the room. 👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: Hello, Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. The world has changed, but the warmth in memory remains unchanged. I hope Xiaomei will be the eternal warmth in your memory! Welcome to come back often! Wish you well!
Spencer Wu
Special Queen Room
Stayed in abr 2024
Solo travelers
12 review
Amazing
Posted on 7 abr 2024
Geographical location: Nanchang has relatively concentrated places for eating, drinking and having fun, and public transportation is very convenient, so it is no problem to choose to travel around the subway station. This hotel is close to the subway entrance, and it is only a 2-minute walk from the subway station. It is also within walking distance to Bayi Square. There are many residential areas around, so it is very convenient to eat and shop.
Facilities: The room is very large, the king-size bed room is estimated to be 40 square meters, with a 2-meter bed, which is super comfortable for one person to sleep. Although the facilities are not new, they can be seen that they are well maintained. The best thing is that the room has a bathtub. It is also very nice to take a bath in the hotel after a day of fun.
Disadvantages: The sound insulation is not very good. I can hear the normal conversation of the guests in the next room while lying in bed, which is a bit painful for people with poor sleep.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Xiaomei! Xiaomei is very sad that we did not receive your five-star praise. Thank you for staying with us and taking the time to share your experience. We are deeply sorry that we failed to give you a perfect stay. We have provided sleeping aromatherapy and noise reduction earplugs for free at the front desk. Xiaomei strives to bring you better service. Please believe that we want to do more for our guests. Looking forward to your next stay, I wish you a happy life!
Xiaoyudaren
feel like old friends at the first meeting
Stayed in mar 2024
Family
24 review
Posted on 1 abr 2024
The hotel is in a very good location, about 1 km away from Bayi Square. The room layout is reasonable, the facilities are relatively new, the breakfast is not bad, and the Nanchang mixed noodles are quite delicious. But I want to give feedback on a problem: Nanchang was already 29℃ on the day of check-in, and you can imagine how stuffy the room was. I turned on the air conditioner for a long time but there was no cooling. I called the front desk and they said the air conditioner was not turned on. They said the general manager said that the air conditioner could not be turned on in this season, and finally sent me an electric fan. Although the hotel is positioned as a fast hotel, it is also a mid-to-high-end hotel under Huazhu Club. Is it reasonable to have no air conditioning? The weather is abnormal now. There is no clear boundary between spring and summer. It is normal to reach 30℃ in March and April. And your lobby had air conditioning on that day, so only your employees could have air conditioning, but guests could only use electric fans in the room? In short, this air conditioning problem is really uncomfortable. It was so hot when I came back from outside in the afternoon of check-in.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Xiaomei! Xiaomei is very sad that we did not receive your five-star praise. Thank you for staying with us and taking the time to share your experience with us. Xiaomei is deeply sorry for not being able to give you a perfect stay experience. Xiaomei will strive to bring you better service. Please believe that we want to do more for our guests. Looking forward to your next stay, I wish you: a happy life!
Feilaidi
Cozy Queen Room
Stayed in mar 2024
Business travelers
61 review
Very Good
Posted on 16 mar 2024
The accommodation experience is quite good. The room is very clean and spacious, making people feel comfortable. The facilities are complete, whether it is the bed or the bathroom supplies, they are satisfactory. There are rich and diverse restaurants around, whether you want to taste local food or simple fast food, you can easily find a suitable place. The only small regret is that the hot water in the bathtub is not hot enough. I hope the hotel can improve it so that every customer can enjoy a perfect accommodation experience. Overall, this stay was a pleasant and satisfactory experience, and I will choose here next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Xiaomei! Thank you for staying at our hotel and taking the time to share your experience with us. We are deeply sorry that we failed to give you a perfect experience. We will work hard to improve the hot water problem you reported. The hotel is constantly developing, and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel facilities and strive to bring you better services. Please believe that we want to do more for our guests. Looking forward to your next stay, I wish you a happy life.
Guest User
Cozy Queen Room
Stayed in feb 2024
Solo travelers
1 review
Posted on 28 feb 2024
Ctrip's 1 point is the limit of the system, not my limit. This hotel is probably the worst hotel I have ever stayed in and will stay in the future! I even have a psychological shadow... This is my first time traveling alone, so I am so unlucky. It is not the peak season for tourism now. I specially avoided the Spring Festival holiday and thought that I could stay in a good hotel for more than 300 yuan. As a result, hehe... I stayed at 1030 on the first night (I forgot to take a photo of the room card paper). There was a main road next to it. The hotel had no sound insulation and was super noisy. I called the front desk to change the room at more than 2 o'clock. The front desk asked me how many nights I stayed. When I learned that I stayed for three nights, I asked me to bear it first and change it for me tomorrow morning. There were also motorcycle racing sounds and cars coming and going in the middle of the night, which caused me to stay up all night. I changed the room early in the morning on the second night. I wrote 9021 on the room card paper with a pencil. I couldn't open the door when I arrived at the door. I returned to the front desk and told me that I wrote it wrong. It was 8021 and apologized. I was not very angry about this because they also apologized. On the third night, I was still sleeping in 8021. After washing and getting ready to go to bed, a cockroach suddenly crawled out of the quilt, which made me collapse. Then I called the cockroach and it started to crawl. It crawled to the picture. Finally, I was afraid and beat the cockroach with slippers. But when I thought about it, I slept in 8021 yesterday... At 1 a.m., I asked the front desk to change my room quickly. They changed me to 8025. It turned out to be next to the elevator. It was super noisy. I could see the elevator running through a layer of glass when I opened the curtains. The squeak of the machine elevator made it impossible to sleep. Then I changed to 1121. Finally, I checked in at almost 2 a.m. I changed 4 rooms in three nights. The room was really bad. I came here to have fun. The experience was extremely bad.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Royalton Hotel. We are sorry for the bad experience you had. We will actively make sanitation improvements and improve the training of housekeeping staff for cleaning and disinfection. We are really sorry for the bad experience you had regarding the sound insulation problem in the bathroom you reported. Xiaomei will report your problem to the superiors. We are really sorry. We will definitely strengthen management. Our hotel strives to make every guest feel at home. I hope you can give us another chance and we will work hard to do better.