Nanjing Ziqing Lake Hot Spring Resort (Wildlife World)

Nanjing Ziqing Lake Hot Spring Resort (Wildlife World) Reviews

Nanjing Ziqing Lake Hot Spring Resort (Wildlife World)

No.8 Huanzhen North Road, Jiangning District, Nanjing, Jiangsu, 211131, ChinaView Hotel Details
Nanjing Ziqing Lake Hot Spring Resort (Wildlife World)
Nanjing Ziqing Lake Hot Spring Resort (Wildlife World)Nanjing Ziqing Lake Hot Spring Resort (Wildlife World)Nanjing Ziqing Lake Hot Spring Resort (Wildlife World)
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Nanjing Ziqing Lake Hot Spring Resort (Wildlife World) Guest Reviews

4.7/5
Outstanding
3360 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3360)
Positive reviews(3302)
Reviews with photos/video(1317)
Close to amusement park(656)
Relaxing hot springs(342)
Perfect for kids(311)
Delicious breakfast(209)
Has play area for children(163)
Secluded lake view(105)
Negative reviews(58)
Guest User
Premium Queen Room
Stayed in Dec 2023
Couples
8 review
5.0/5
Outstanding
Posted on Dec 25, 2023
The facilities and services at this hotel made me feel right at home. The room is spacious and bright, the bed is comfortable, let me have a good sleep. In addition, Zhu Yuanping's warm service and meticulous care made me feel warm. The hotel also provides a rich buffet breakfast and a variety of leisure facilities, which makes me feel relaxed.
Kane
Premium Queen Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 27, 2024
good and relax
Anonymous User
Lake-view Double Room
Stayed in Jan 2022
Couples
2 review
5.0/5
Outstanding
Posted on Feb 8, 2022
goood
Guest User
Lake-view Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 3, 2024
First of all, I would like to thank the housekeeper Xiao Wu. I traveled alone with my baby. I gave him a lot of mineral water. I didn't book a hot spring because my baby was too young. I bought a separate zoo ticket, which can only be used on the same day. I thought it was unlimited entry and exit until I checked out. The ticket office front desk didn't remind me that I couldn't enter the next day. I was a little surprised and confused. Disappointed, but the housekeeper actually applied for entry! Do you know the feeling of just getting off? ! It's not necessary to go forward, but to keep everything in mind❤ and delayed the check-out. When I came back, there were fruits in the room. Women really like this kind of little surprise. Let's talk about the breakfast and the 68 yuan buffet in the evening. It's really great value and high cost performance! ! There is also a large children's playground. Although it is not completely free, it is not expensive and the hygiene is very good! The zoo took a small train. It was amazing. It was very interactive. The adults were very excited and the baby was confused hahahahahahaha I will come again when the baby is older. I didn't watch the sea lion show in the big circus. I have a regret and have an idea
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Response from Property: Dear guest, hello, thank you very much for taking the time to leave a review. We are very glad that you had a wonderful time at Ziqing Lake Hot Spring Resort Hotel. Seeing the details and beautiful moments of your stay, we feel very satisfied. Our highest mission is to become a place where guests can get sincere care and comfortable hospitality. Thank you for your satisfaction with the hotel service staff. I have expressed your praise to them. All the family members of Ziqing Lake sincerely look forward to your return, so that we have the opportunity to provide you with a perfect stay experience again. I wish you a happy life! ~ [Tangshan Ziqing Lake Tourist Area]
Guest User
Premium 2-bed Room
Stayed in Aug 2024
Family
23 review
4.6/5
Great
Posted on Sep 1, 2024
Overall, I was very satisfied. The zoo is very big, there are many animals, and the animals are very clean. It can be seen that they are very attentive. I took the small train and could see the animals up close. However, the various consumption in the park is too high, and it feels like being cut by leeks. One thing that was not very comfortable was that we brought a baby with us, and there was a lot of water for milk. We asked the aunt who cleaned the room directly, but she didn't give it to us. After much persuasion, she gave us a bottle. Later, I asked the housekeeper for it, and it was delivered directly to the room. The twin room can be put together, which is enough for two adults and one child to sleep. The room is quite large, and you can see kangaroos. The attitude of the staff in all aspects of the hotel is very good, and they are responsive. It is a parent-child hotel worth visiting twice.
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Shinidepangpangxin
Lake-view Double Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The hotel has a great view and the environment is much better than other hot spring hotels. The hotel is within walking distance of the zoo by the lake. The children's playground is also very large. You can see red pandas in the Chinese restaurant area. There are many types of breakfast. The housekeeper Xiao Wu sends the daily performance and hotel activity schedule every day. He is very patient and responsible. In general, it is better to choose this place for reverse travel instead of rushing to various Internet celebrity stores. A one-stop solution for taking your baby out
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Guest User
Boutique Parent-child Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The parent-child suite I booked is in the main building. It's very good. It should be very soundproof. I didn't hear any other noise when I slept at night. I can see kangaroos outside the large French window in the room, which makes the children very happy. The children had a lot of fun playing in the bunk beds and the small tent. There are children's slippers and toiletries. It is very convenient to enter and exit the zoo and hot springs. My child asked to ride the small train in the zoo twice. For meals, the taste in the hotel is good and the price is also good. The set meal is more cost-effective. In short, the first experience is good, good reviews!
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Guest User
Featured Duplex Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 24, 2024
We didn't drive here, but the housekeeper Wu Meiyu thoughtfully arranged a shuttle bus to pick us up at the entrance of the scenic spot. The room was very clean and spacious, and you could see lions, tigers and alpacas directly. The children were so happy that they didn't want to go home. I look forward to coming again next time😀
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Response from Property: Dear guests: Hello! Thank you for choosing to stay at Ziqing Lake Tourist Area and giving us a full score of praise. Thank you for your affirmation of our service. We have more excellent partners willing to provide you with high-quality services. We will use our 100% efforts to exchange for your full satisfaction. High-quality services create high-quality holiday life. Ziqing Lake is willing to be your confidant and look forward to your visit again! [Tangshan Ziqing Lake Tourist Area]
Guest User
Lake-view Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
After booking, the housekeeper Qingqing called me and helped me solve any problems in time. I brought my baby with me, and the baby had a lot of small things. Thanks to the housekeeper Qingqing for helping me solve various problems, I felt very relieved. The room was clean and well-equipped, and there were fruits for delivery. The baby was very happy. The scenic area was also fun and convenient. The restaurant was also great, especially the buffet. The children were also very happy to eat. Overall, the experience of playing was very good. It is a good place for parent-child travel! I will recommend relatives and friends to play in the future!
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6/8
Guest User
Featured Duplex Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
This time I chose Ziqing Lake Family Hotel. The overall feeling is good. In particular, the service of Butler Wu is very considerate and thoughtful. The 7 giant pandas in the zoo are very cute. I will visit again when the weather cools down.
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『zhuzhuyu』
Premium 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The Ziqing Lake experience is maximized. Every staff member is very responsible at their job. I will come here twice. When the weather gets cooler, I will continue to bring the kids here to play. The housekeeper Qingqing is super responsible and basically replies within seconds. The park's play time and prices are detailed. I have to give you a chicken drumstick 🍗 The buffet at the hot spring hotel is just average. I hope the hot spring buffet will be better!
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Guest User
Lake-view Twin Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The hotel has complete supporting facilities. There are zoos, children's playgrounds, hot springs, etc. The housekeeper Xiao Wu is very attentive and the service is very considerate. Thanks for the giant panda doll, the children are very happy
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Response from Property: Dear [Guest: Hello! Thank you very much for taking the time out of your busy schedule to leave such a wonderful review for our hotel! Your recognition and praise are the greatest motivation and encouragement for our team. We have always been committed to providing every guest with a warm and comfortable accommodation experience. We are honored to see that you are satisfied with our rooms, services and facilities. We will continue to work hard to continuously improve our service quality, and look forward to welcoming you again in the near future to provide you with better services! Thank you again for your support and trust, and wish you a happy life!
Shuozoujiuzoudelvxing
Featured Room - Lake-View (2 beds)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 3, 2024
I booked two lion and tiger lake view rooms with my parents, wife and children. As soon as I arrived at the hotel, I was warmed by the warm and thoughtful service. The security guard quickly guided the parking. The lobby reception took the initiative to help us take the luggage to the car and put it on the cart until it was sent to the room. The front desk lady checked in quickly and thoughtfully. The hotel housekeeper Miss Wu introduced and provided a timetable for the play projects in detail. Entering the room met expectations. There was intelligent voice control, and the welcome fruit plate was full. You can see the lions and tigers lying lazily below on the balcony. The most important thing is that the housekeeper Miss Wu Meiyu helped us find the backpack lost in the lobby by the children, and retrieved the children's snacks, toys and sun protection clothes. Thank you very much! The zoo in the resort surprised me the most. The staff were very enthusiastic to greet and tried to provide convenience for feeding, especially the sika deer uncle. The sika deer was taken care of very cleanly without odor. He was very polite and gave us a lot of carrots and taught us how to touch it! There are seven giant pandas in the panda area, which is really generous. I saw the process of the Internet celebrity Nuannuan looking for food and eating. The key is that there is no glass isolation and I can see it very clearly, but I have to be careful not to make loud noises to disturb the national treasures! The circus show is a must-see, and the kids will definitely find it great! After playing for a day, I soaked in the hot springs at night and it was really nice! To be honest, if the itinerary was not arranged, I really wanted to stay another night to experience it again👍
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6/10
Response from Property: Dear [Guest: Hello! Thank you very much for taking the time out of your busy schedule to leave such a wonderful review for our hotel! Your recognition and praise are the greatest motivation and encouragement for our team. We have always been committed to providing every guest with a warm and comfortable accommodation experience. We are honored to see that you are satisfied with our rooms, services and facilities. We will continue to work hard to continuously improve our service quality, and look forward to welcoming you again in the near future to provide you with better services! Thank you again for your support and trust, and wish you a happy life!
Anonymous User
Boutique Room (2 Beds)
Stayed in Aug 2024
Family
15 review
4.2/5
Very Good
Posted on Aug 5, 2024
The overall facilities of the hotel are relatively new, and the sanitation is also clean and tidy. On the day of the trip, the housekeeper added WeChat and sent the hotel location, some hotel instructions and activity time. The hotel lobby is on the 5th floor. Going downstairs, the 1st to 4th floors should be closer to the animals. We booked a kangaroo room. Whether it is a double bed or a large bed, it is still a bit far from the kangaroos. You can only see the kangaroo garden in the room. The 5th floor is a bird's-eye view. The 2nd floor of the hotel leads directly to the hot spring, which can be entered and exited unlimited times, and the environment is good. There are two shortcomings. 1. The deposit before check-in is 500. After checking out, the front desk automatically deducted 80 without informing. Fortunately, I didn't leave the hotel immediately. I asked and found out that the child was not 1.2 meters tall. The hot spring fee was deducted and the cash was refunded in the end. 2 is the rental of the zoo's smart travel car, 80 for an hour, and 160 for 93 minutes of play. Although I made a guide before saying that there are various payments with psychological expectations, I still think this charge is too exaggerated. When I checked out and arrived at my home, the housekeeper kindly asked about my stay experience. After I asked two questions in a tactful manner, the housekeeper disappeared.
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6/8
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Jiayouyibao
Premium 2-bed Room
Stayed in Jul 2024
Family
1 review
4.8/5
Amazing
Posted on Jul 29, 2024
It was a very pleasant surprise. Thanks to Wu Meiyu, the housekeeper, for her considerate service throughout the trip. The lake view room was upgraded for free when we checked in. The scenery was beautiful. The children also liked the big circus very much. It was a pity that we didn't experience the hot springs. We will come again next time.
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Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Ziqing Lake Hot Spring Resort Hotel. I am really happy to see your comments! Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where there is love. The hotel will always use its caring and warm heart to become the home away from home in your heart. Xiaozi and all the staff of the hotel are looking forward to your next visit!