Atour Hotel (Nanjing Baijia Lake)

Atour Hotel (Nanjing Baijia Lake) Reviews

Atour Hotel (Nanjing Baijia Lake)

18-1 Hubin Road (Hubin Lu), Jiangning District, Nanjing, Jiangsu, 211000, ChinaView Hotel Details
Atour Hotel (Nanjing Baijia Lake)
Atour Hotel (Nanjing Baijia Lake)Atour Hotel (Nanjing Baijia Lake)Atour Hotel (Nanjing Baijia Lake)
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Atour Hotel (Nanjing Baijia Lake) Guest Reviews

4.7/5
Outstanding
857 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(857)
Positive reviews(844)
Reviews with photos/video(59)
Delicious breakfast(142)
Classy environment(136)
Friendly front desk staff(80)
Easy to get around(76)
Quiet & comfortable(69)
Convenient parking(31)
Close to metro(25)
Excellent TV(9)
Negative reviews(13)
西夏西北
Superior Double Room
Stayed in May 2024
Business travelers
3 review
4.5/5
Great
Posted on Jun 12, 2024
right by side of Baijia hu, easy access to 1912 by bike. breakfast is good with many choices.
WANG MAOLIN
Superior Double Room
Stayed in Apr 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Apr 19, 2024
comfortable stay for two nights. Hotel is excellent. There is no ramp from lobby to lift that is a bit inconvenient to bring luggage over steps.
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
Matievskaya
Superior Room (2 beds)
Stayed in Feb 2023
Couples
7 review
3.0/5
Posted on Feb 3, 2023
There were some drunk ppl the night we arrived, and nobody cared. There was no security on the first floor. One one those drunk men threw out in the elevator, and we supposed to take the same elevator because hotel has just one. Also some of the towels had holes. Shampoo was not bad. Also we wanted to choose a room with a bathtub, by the worker said this hotel doesn’t have any, even in trip it shows that the hotel has
Response from Property: Dear guests: Hello! We are very sorry to bring you an unpleasant experience. The special epidemic era has become a thing of the past, and we have fully returned to normal. If you have any questions or needs during your stay, you can contact Duoer at any time. Duoer will help you solve your problems. We look forward to it. Your next stay experience, I wish you a happy new year and may the god of luck always be with you!
Boon Hian
Jimu Double Bed Room
Stayed in Feb 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Feb 27, 2023
Everything was great except the room. There’s a bad smell coming from the bed.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, we will inform the relevant departments to improve the quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
yeskiasei
Jimu Double Bed Room
Stayed in Jan 2024
Business travelers
56 review
4.7/5
Amazing
Posted on Jan 23, 2024
Not bad! Very close to the subway station, next to Baijia Lake, there are shopping malls nearby, and it is convenient to eat! Not bad! Very close to the subway station, next to Baijia Lake, there are shopping malls nearby, and it is convenient to eat!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The service attitude is very good, the room is clean and tidy, and it is close to the subway station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Jimu Suite
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Facilities: There are special washing machines and dryers, suitable for long-distance travelers Sanitation: Clean and tidy Environment: The surrounding area is full of villas, very quiet at night, and the various shops around look very petty Service: The young men and women at the front desk are very good and responsive Parking: The parking lot is right at the door of the hotel, there is a dedicated person on duty and no extra charge, easy to get in and out
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
Anonymous User
Jimu Double Bed Room
Stayed in Jan 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The service attitude is very good. There are few breakfast varieties, but it is enough. The location is very convenient, close to the subway entrance and easy to travel. There are a lot of water, biscuits, etc. in the hotel. Come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The service is very warm and thoughtful, and the attitude is friendly! The pillows are very comfortable and the breakfast is rich and delicious!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
Anonymous User
Jimu Twin Room
Stayed in Dec 2023
Other
9 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The room is clean and tidy, 5 minutes away from the subway, quiet in the bustling city, and you can see Baijia Lake when you go out. Ctrip's promotional price is much cheaper. The front desk called in advance to reserve the room. The room is equipped with various drinks and snacks. Takeaways are delivered to the room by robots.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The room was very comfortable. There was a late-night porridge stall at night, which was very considerate. Tea was served when checking in, and warm water was given when leaving the store, which was very heartwarming. The surroundings were very quiet, with no traffic. It was not far from the South Station, and it was very convenient to take the high-speed rail. You can take the subway directly. It is very suitable for staying when you go out to play.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 16, 2023
I am a very careless person 🐯, and I tend to lose things easily in daily life. This time when I stayed in this hotel, a very embarrassing little accident happened. After checking in at the hotel, I went to the room and was about to put away my documents when I found that my ID card was missing. At that time, I searched everywhere and couldn’t find it. Then I went to the hotel front desk, thinking that I might have left it at the hotel front desk, but they couldn’t find it after searching. At that time, I was very surprised that I couldn’t find it in just a few steps... I was a little anxious at that time, thinking that it would be troublesome and time-consuming to reissue the ID card; the ID card was also required to visit the attractions in Nanjing at that time... 😑. Then I asked the hotel staff to help check the surveillance and found that my ID card fell into the gap of the elevator when I was reaching into my pocket. After the hotel found it, they immediately helped me "fish" the ID card. It was also the first time in my life that I saw how deep and dark the elevator shaft was. Thank you very much to the hotel master. Helping me down this trip saved me a lot of trouble. Thank you🙏
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 9, 2023
The room is clean and hygienic. It is very quiet when the windows are closed at night. The hotel is in a good location. There are many places to eat in Zhoucheng, such as Huaiyang Restaurant and Late Night Canteen. You can go to Baijia Lake when you have time. It is only a 10-minute walk from Crowne Plaza Nanjing. There is also a shopping mall in front. It is very convenient. I will stay here next time I come to Nanjing.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Arrived late, asked for a free upgrade after entering the room. Slept well, the bedding was comfortable. It is a good choice for business trips, and I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!
orchy
Superior Room (2 beds)
Stayed in Nov 2023
Solo travelers
20 review
4.7/5
Amazing
Posted on Jan 16, 2024
The exterior is a very unique small western-style building. The surrounding area is very quiet, especially at night, you can hardly hear any noise. The breakfast is also very good, with many varieties, and there are vermicelli soup and small wontons. There are many snacks around, and the dining is also convenient, but it is a little far from the subway station, and you have to walk a lot.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. We look forward to seeing you again and wish you a pleasant journey!