Nanjing Goldstar Hotel Reviews

Location is a bit hidden, it’s located beside Mercure Hotel and in front of it is a restaurant. But the restaurant seems like it’s not operating. The staff can be friendlier. But understandable since there is only 1 staff at the front desk and seems that she handles everything by herself. She looks like she always having a bad day. The hotel room is actually looks nice for its price. But we decided to move out after 1 night stay, the bedsheet was dirty with a lot of lint and dust. We got pretty bad rashes from 1 night stay.

Hotel location is good. Very near to shopping mall Deji, and metro. There are plenty of local food around. Basically, is a cozy hotel. Don’t expect luxury as this is a budget hotel. Clean and hygienic enough.  Have been to this hotel many times. Will be back again. This time chose trip.com and will be using trip.com. Easy to use and rewards points are higher. Used to use agoda for the past 15 years. However, I think management has changed and lack of integrity. Cannot believe agoda lies. Made a booking on 26Oct for 27Oct-4Nov to Guangzhou, and realised made a mistake. Cancelled by mistake and realised there was a cancellation fees of 13%, amount 700CNY. Agoda claimed that the hotel refused the refund, but the money was collected by agoda instead. They lied repeatedly and kept pushing the blame to the hotel. I booked the same hotel via trip.com and verified with the staff in person. Integrity is an issue.As such, start using trip.com.

Honestly, a bit surprised that this hotel is literally in the city center with such a nice price. It's close to bus stops and subway stations, just follow the map and you will be fine. Extra tip: kinda close to Nanjing Uni, so def you need to check if you like pretty street. The service was nice in the receptionist, initially had a tiny issue bcs they didnt speak english but they quickly used translation app, and one of them was always smiling while helping me, such a nice gesture. They gave me room exactly like I wanted, it's also clean, no smell of cigarette, the toilet and shower are also separated, so you won't deal with wet floor on and on. I read that many travellers were having issue with the toilet, but for me, no issue at all. The cleaning ladies were also quite meticulous imo while cleaning my room. The food was ok, it's chinese-style so probably not for everyone, the variety was also ok.