Shuixiu Garden Hotel

Shuixiu Garden Hotel Reviews

Shuixiu Garden Hotel

11 West Jiahu Road (Jiahu Xi Lu), Jiangning District, Nanjing, Jiangsu, 211100, ChinaView Hotel Details
Shuixiu Garden Hotel
Shuixiu Garden HotelShuixiu Garden HotelShuixiu Garden Hotel
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Shuixiu Garden Hotel Guest Reviews

4.5/5
Good
766 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(766)
Positive reviews(720)
Reviews with photos/video(127)
Classy environment(184)
Amenities were average(60)
Delicious breakfast(55)
Easy to get around(41)
Quiet & comfortable(38)
Friendly front desk staff(27)
Luxurious(6)
Loved the night views(5)
Negative reviews(46)
Werner P aus S
Standard Queen Room
Stayed in May 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Jun 27, 2023
the service is very good, all stuff are always helpful and very friendly. The hotel overall is getting a little bit old and the rooms looking nomore so nice, need a new renovation and decoration. Breakfast buffet is good.
Azak
Standard Queen Room
Stayed in Aug 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Oct 17, 2023
Nice place! And good to rest! Not extraordinary but great🙏🏾🙏🏾. Thank u
CM08
Discount Double Room
Stayed in Aug 2023
Couples
22 review
5.0/5
Outstanding
Posted on Aug 30, 2023
Excellent location, quite place
Guest User
Discount Twin Room
Stayed in May 2024
Family
4 review
4.2/5
Very Good
Posted on May 9, 2024
There are obvious stains on the fabric sofa in the room. The kettle is broken, and I told the customer service to replace it with a new one. The facilities are a little old. The service is OK. The hotel is next to closed communities and villa areas. It takes about 20 minutes to get to the commercial area and the subway station, but it is still quiet. It is also good to take a walk next to Baijia Lake. It is more lively when you walk to Baijia Lake 1912.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Welcome to Nanjing Shuixiuyuan Hotel! We have carried out overall cleaning and maintenance on the sofa cleaning problem you reported. We will continue to improve and enhance the hotel quality, strengthen the inspection of room hygiene and quality, and strive to provide every guest with a warm and high-quality accommodation experience! Thank you for sharing your stay experience with us. It is your care and supervision that enables us to continuously discover problems in our work. All hotel staff look forward to your visit again! I wish you good luck in your work!
Guest User
Discount Double Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel has an elegant environment, the front desk lady is friendly and helpful, and the free upgrade adds a lot to the May Day holiday atmosphere. The breakfast is rich and the experience is first-rate!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Nanjing Shuixiuyuan Hotel, and thank you for sharing your wonderful stay experience with us. It is our honor to provide you with high-quality services and a clean and comfortable accommodation environment. Shuixiuyuan takes customer first as its concept, and we will strengthen service management to strive to bring you a better stay experience. As spring is in full bloom, all Shuixiuyuan staff sincerely invite you to enjoy the flowers and feel the romance of spring. We sincerely invite you to stay again!
NKC1118
Discount Twin Room
Stayed in Apr 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on Apr 16, 2024
I was very surprised to spend more than 200 yuan to stay in a four-star hotel in Baijia Lake, Jiangning. Not only because of the high cost performance, but also because the facilities and services provided by it far exceeded my expectations. The hotel belongs to Nanjing Tourism Group, so the sanitary services are naturally impeccable. Although the facilities in the store are a little old, they are fully functional. Although I booked a special room, the room area is not small at all. The only drawback may be that the central air conditioning in the room is not very good. Overall, it is a very good hotel and I will go there again next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Nanjing Shuixiuyuan Hotel, and thank you for sharing your wonderful stay experience with us. It is our honor to provide you with high-quality services and a clean and comfortable accommodation environment. Shuixiuyuan takes customer first as its concept, and we will strengthen service management to strive to bring you a better stay experience. As spring is in full bloom, all Shuixiuyuan staff sincerely invite you to enjoy the flowers and feel the romance of spring. We sincerely invite you to stay again!
Guest User
Discount Double Room
Stayed in Apr 2024
Travel with friends
14 review
4.7/5
Amazing
Posted on Apr 7, 2024
The room is OK, clean, the breakfast variety is quite rich, the service is OK, the hotel is surrounded by a beautiful lake and Ferris wheel, there are many businesses around, and the night view is so beautiful
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Nanjing Shuixiuyuan Hotel, and thank you for sharing your wonderful stay experience with us. It is our honor to provide you with high-quality services and a clean and comfortable accommodation environment. Shuixiuyuan takes customer first as its concept, and we will strengthen service management to strive to bring you a better stay experience. As spring is in full bloom, all Shuixiuyuan staff sincerely invite you to enjoy the flowers and feel the romance of spring. We sincerely invite you to stay again!
Anonymous User
Discount Double Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel is very formal, with a separate gate that allows cars to enter. It is very large and luxurious. The rooms are a bit old, but everything is very good and in line with the environment a hotel should have. It is very clean. It is a bit expensive during holidays, costing more than 500 yuan, but it is a very good choice. You still need a quiet hotel because it is not soundproof.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Nanjing Shuixiuyuan Hotel, and thank you for sharing your wonderful stay experience with us. It is our honor to provide you with high-quality services and a clean and comfortable accommodation environment. Shuixiuyuan takes customer first as its concept, and we will strengthen service management to strive to bring you a better stay experience. As spring is in full bloom, all Shuixiuyuan staff sincerely invite you to enjoy the flowers and feel the romance of spring. We sincerely invite you to stay again!
Guest User
Discount Double Room
Stayed in Mar 2024
Other
6 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The environment is good, close to Baijia Lake, and the transportation is convenient. It is relatively quiet, the facilities are also good, the cost performance is high, and it is an old hotel. It costs more than 2200 yuan, which is better than ordinary express hotels.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Nanjing Shuixiuyuan Hotel, and thank you for sharing your wonderful stay experience with us. It is our honor to provide you with high-quality services and a clean and comfortable accommodation environment. Shuixiuyuan takes customer first as its concept, and we will strengthen service management to strive to bring you a better stay experience. As spring is in full bloom, all Shuixiuyuan staff sincerely invite you to enjoy the flowers and feel the romance of spring. We sincerely invite you to stay again!
Maoruopananxiaofuni
Discount Twin Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The overall stay was comfortable, the surrounding air was very good, and it was convenient to travel by subway. The only drawback was that the toilet drain in the room had a strong odor. If you are willing to improve it, I will stay here again next time I come to Nanjing.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation. It is our honor to provide you with high-quality service and a clean and comfortable accommodation environment. Shuixiuyuan takes customer first as its concept. We will strengthen service management and strive to bring you a better accommodation experience. All Shuixiuyuan staff sincerely welcome you to visit again.
萬兩
Standard Queen Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Good environment, good service, and good food!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Nanjing Shuixiuyuan Hotel, and thank you for sharing your wonderful stay experience with us. It is our honor to provide you with high-quality services and a clean and comfortable accommodation environment. Shuixiuyuan takes customer first as its concept, and we will strengthen service management to strive to bring you a better stay experience. As spring is in full bloom, all Shuixiuyuan staff sincerely invite you to enjoy the flowers and feel the romance of spring. We sincerely invite you to stay again!
Andreschu
Discount Twin Room
Stayed in Jan 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 19, 2024
It's pretty good, the environment is beautiful, right by the lake. But there are two problems, parking, there was no parking space when I went there at 4 o'clock, they said they were in a meeting and there would be a space later. The window of the room is not soundproof, and there is some smoke in the room, but everything else is pretty good.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for the bad stay experience. We will contact the relevant departments to rectify the problem you reported as soon as possible. We will strengthen service management and strive to bring you a better stay experience. All the staff of Shuixiuyuan sincerely welcome you to visit again.
Guest User
Standard Twin Room
Stayed in Dec 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The hotel environment is very good. It is very close to Jiangning business district. It is very convenient to order takeout. The price is also cheap. It is a very good choice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation. It is our honor to provide you with high-quality service and a clean and comfortable accommodation environment. Shuixiuyuan takes customer first as its concept. We will strengthen service management and strive to bring you a better accommodation experience. All Shuixiuyuan staff sincerely welcome you to visit again.
Miandadage
Discount Double Room
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 31, 2023
The location of the hotel is a little off, but other aspects are reasonable. In addition, the hotel also gave two breakfasts, with thousands of beef slices on the noodles, which tasted good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation. It is our honor to provide you with high-quality service and a clean and comfortable accommodation environment. Shuixiuyuan takes customer first as its concept. We will strengthen service management and strive to bring you a better accommodation experience. All Shuixiuyuan staff sincerely welcome you to visit again.
Maobizhanhuoshui
Discount Twin Room
Stayed in Dec 2023
Business travelers
1 review
4.5/5
Great
Posted on Dec 26, 2023
The room service is OK, and the service staff is also very good. However, the hotel's staff arrangement in the morning and evening is not very reasonable. How can the lobby be so busy with only one person on duty? The service staff is also too busy when some people go to the buffet restaurant to eat. Such a big hotel has only so few service staff. Once the service staff are too busy, the service quality cannot be guaranteed!
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for the bad stay experience. We will contact the relevant departments to rectify the problem you reported as soon as possible. We will strengthen service management and strive to bring you a better stay experience. All the staff of Shuixiuyuan sincerely welcome you to visit again.