RezenSelect Hotel Nanjing South Railway Station Reviews

Very good hotel, so quite and transportation is very convenient, so close to train station, service is very professional, and stuff are very welcoming, highly recommended hotel

Very cosy and spacious, due to a typhoon we didn’t end up leaving the hotel but that was fine because of how relaxing the room was!

Really good hotel for the price, hotel staff is excellent and help you with everything

It was too loud. You could hear a guest fart next door. Not a good place if you need to rest.

It’s really a good experience staying in this hotel. I’ve got an upgrade while checking in. The room is very clean with great service. Definitely recommend this hotel to my friends. 5 star a must!

Friendly staff, nice breakfast.

The second time I came, I was upgraded to a room for free. 🥰🥰At this price, the hotel environment is quite good, the carpet in the corridor is very thick and soft (hotels here are generally more attentive if you are willing to spend money). The room is clean, tastefully decorated, and reasonably laid out. The last time I stayed in a room with a row of large windows, which was great. This time the windows are smaller, but the room is bigger, with a sofa and a bathtub. I was tired of playing during the National Day holiday, so I took a comfortable bath for three days with a disposable bathtub cover and fell asleep! The service is also very good, and it is easy to negotiate room changes or extensions. Not bad! Although the brand is not well-known and it is far from several attractions, the room fee is moderate, and it is cheap to take a taxi in Nanjing, which is definitely a good deal! It is very comfortable to live in! The shower gel is a small bottle, which is more hygienic, avoiding the discomfort of sharing a bottle with the previous traveler, and the fragrance is essential oil fragrance, which smells good. The only disadvantage is that the dryer is useless, and you have to go to the rooftop to dry clothes. In general, it is really good. Next time I come to play or go on a business trip, I will definitely stay here. Cost-effective and high quality-price ratio, highly recommended 😁😁

The hotel left a deep impression on me. The service was warm and thoughtful. The room was spacious, bright, clean and comfortable. The location is excellent, the travel is convenient, and the surrounding facilities are complete. The food is rich and varied, and the taste is delicious. Here, I felt the warmth of home, which added a lot to this trip. I strongly recommend it to my friends! It was very comfortable to live in, and the room was upgraded for free. The breakfast in the restaurant was also rich! I must praise the front desk separately. The service was very thoughtful and gentle. I will stay in this hotel next time I come to Nanjing

Environment: It feels good. Although there were some bad experiences along the way, at least there were no allergies or other problems. The location is very close to the South Station. I would like to praise the male manager on duty wearing glasses on August 22.

The room was very nice. They upgraded our room type and gave us a welcome fruit plate. The buffet breakfast had a little less fried food, but there were plenty of other options.

Hardware issues: 1 ~ The shower was blocked and the shower head was splashing. It is recommended to repair it as soon as possible. 2 ~ The TV was faulty. The repair guy kept complaining: TV failure is a common situation. He is responsible for the network, not a professional repairman. 3 ~ I went out at night and the room card was invalid. After re-making the card at the front desk, it still could not be swiped. I notified the security guard to come and deliver the card, but he did not come for a long time. Fortunately, the night shift female receptionist was more diligent and took the initiative to deliver the card. Front desk issues: 1 ~ The male and female receptionists at check-in need to be trained more! Female receptionist: The first sentence to the guest is, how much is the room rate you booked for this stay? Male receptionist: The first reaction to the room change caused by the TV failure is to let the guest go down to change the room card. After being rejected, he is willing to deliver the card. 2 ~ The female receptionist at the night shift and the male receptionist at check-out are both good, patient and positive. Suggestions: You need to wait for a few minutes to take a taxi during non-peak hours during the day and night. Other customers who are in a hurry can take a taxi in advance.

The worst hotel experience ever! ! ! Let’s not talk about other things. The hotel hygiene is worrying. I couldn’t sleep all night. I was busy hitting mosquitoes. I killed more than 20 mosquitoes, but there were still more than a dozen in the room. My child’s face and arms were basically all swollen! I asked the hotel for mosquito coil liquid very seriously, but was told that there was no mosquito coil. I could only use mosquito coil tablets to deal with it, and there was no effective solution... I am very disappointed with this hotel. There is no effective response method, and no basic hygiene management. I don’t know how so many good reviews came from it! ! !

The guy at the front desk upgraded the room type for me, and it was quite comfortable. The service was quite thoughtful, the breakfast was also good, and I was given mineral water and snacks when I left the hotel. I will stay here again next time I come to Nanjing

The hotel environment is very good. It is very convenient to contact the front desk via WeChat to provide services. You can get feedback at any time if you need anything. The bed and room are very clean