Holiday Inn Nanjing Xuanwu Lake Reviews
Holiday Inn Nanjing Xuanwu Lake
No.199 Longpan Road, Xuanwu District, Nanjing, Jiangsu, 210000, ChinaView Hotel Details
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Holiday Inn Nanjing Xuanwu Lake Guest Reviews
4.5/5
Good
2272 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(2272)
Positive reviews(2197)
Reviews with photos/video(358)
Convenient location(412)
Easy to get around(378)
Close to metro(200)
Delicious breakfast(148)
Friendly front desk staff(110)
Secluded lake view(57)
Delicious buffet(14)
Negative reviews(75)
Anonymous User
1 King bed Standard
Stayed in Sep 2024
Solo travelers
39 review
Amazing
Posted on Sep 27, 2024
Really great ! Conform to the standards of Holiday Inn (which is not always the case in China).
Response from Property: Dear guests, thank you for choosing nanjing xuanwu lake holiday inn! We are glad to learn that you enjoy the pleasant experience during check-in, thank you for your praise to us, we will to power to continue efforts to improve the details of the service management, We believe you will have a better experience next time! Thank you for your support. We sincerely look forward to your coming again! Hotel General Manager :Adrien Zhu
POY.POY
1 King bed Premium
Stayed in Dec 2023
Couples
14 review
Outstanding
Posted on Jan 1, 2024
The hotels are located near the style department zone and close to exit no.2 of Guangzicun station. I stayed there on the last day of the year, December 31st, 2023, and the hotel was fully booked. However, I did not experience any uncomfortable events. The breakfast was excellent, with a proper international buffet compared to other Chinese hotels. Overall, I would return and stay on a higher floor for a good view.
Kimber M
2 Double beds Standard
Stayed in Nov 2023
Travel with friends
2 review
Outstanding
Posted on Nov 6, 2023
They did their best to make our stay as pleasant as possible… they upgraded our room at no extra cost to allow us to have a beautiful view of the lake … they gave us some soft drinks after their restaurant and lounge were closed … amazing staff and convenient location right at the subway station… I didn’t have to use taxi or Didi at all during my whole trip… thanks !
Response from Property: Dear guests, thank you for choosing Holiday Inn Nanjing Xuanwu Lake ! We are very glad to harvest your timely feedback and well received that you like our service, We provides nutritious and diversified breakfast for guests every day. Fresh ingredients come from the strict selection of our chef team.We are always ready to provide you with perfect service,We sincerely look forward to your visit again ! Best wishes form Holiday Inn Nanjing Xuanwu Lake.hotel manager: Adrien Zhu
Lynn Hwee
2 Double beds Standard
Stayed in Dec 2023
Family
4 review
Amazing
Posted on Dec 27, 2023
The hotel is located at prime location with variety of restaurants surrounding and Xuanwu Lake within walking distance.
The rooms are spacious, clean and comfortable. Hotel staffs are kind and friendly. My family and I have a great stay here.
Response from Property: Dear guests, thank you for choosing nanjing xuanwu lake holiday inn! We are glad to learn that you enjoy the pleasant experience during your stay, thank you for your praise to us, we will to power to continue efforts to improve the details of the service management, I believe you will have a better experience next time! Thank you for your support. We sincerely look forward to your coming again!Hotel General manager: Adrien Zhu
hisensesun
2 Double beds Standard City View Balcony
Stayed in Jul 2023
Business travelers
11 review
Outstanding
Posted on Jul 31, 2023
Good location and excellent service as well!
Guest User
2 Double beds Standard
Stayed in Nov 2023
Couples
5 review
Posted on Nov 21, 2023
This hotel is not well maintained for Holiday in. However, the room is marvellous and the view of the lake really impressive. Very close to the lake and walking tracks. Facilities are a bit ordinary.
Response from Property: Dear guests, thank you for choosing Holiday Inn Nanjing Xuanwu Lake ! We are very honour to receive your feedback,It is our duty to provide you with timely and convenient service，Thank you for your advice，We sincerely look forward to your visit again ! Best wishes form Holiday Inn Nanjing Xuanwu Lake.Hotel Genaral Manager Adrien Zhu
Ck Viva La Vida
1 King bed Standard
Stayed in Apr 2023
Business travelers
60 review
Great
Posted on Apr 29, 2023
Was here on business trip and the front desk staff Eric Ma is very helpfull helping me to print my documents without any hesitation and free of charge..Decent hotel with the price you pay for..
Guest User
1 King bed Standard City View Balcony
Stayed in May 2024
Business travelers
14 review
Great
Posted on May 30, 2024
Great hotel only need the rooms cleaner
Response from Property: Dear guests, thank you for choosing Holiday Inn Nanjing Xuanwu Lake ! we are very sorry and regret that due to our negligence in the management and service, caused an unpleasant experience to your stay,We will focus on the questions you raised We are deeply sorry for the inconvenience caused to you,we will strive to enhance the details of management and service consciousness, if we look forward to the opportunity to once again invite you to visit our hotel, witness to our growth and progress!Hotel General Manager:Adrien Zhu
MsNikita
1 King bed Standard City View Balcony
Stayed in Jan 2023
Travel with friends
13 review
Outstanding
Posted on Feb 5, 2023
Beautiful, beautiful hotel. The staff was fantastic and helpful. Our room was amazingly beautiful, spacious, lovely view. Breakfast was nice, but more options would be better. I enjoyed my stay here, I highly recommend this hotel😃😃🤭👌
6/11
ejlynn
Standard Room
Stayed in Oct 2024
Couples
4 review
Outstanding
Posted on Oct 27, 2024
Very satisfied.
Anonymous User
1 King bed Standard
Stayed in Jan 2024
Couples
15 review
Posted on Mar 22, 2024
Bedsheets not changed. Itch on arms and legs.
Response from Property: Dear guests, thank you for choosing Holiday Inn Nanjing Xuanwu Lake !We are very sorry to know that the bedsheets has caused problems for your stay.So far, we have fixed your feedback.The air conditioning temperature can be self - regulated,And that's what we should do for you.We believe you will have a better experience in your next trip! Thank you for your advice,We sincerely look forward to your visit again ! Holiday Inn Nanjing Xuanwu Lake!Hotel Manger Adrien Zhu
Mrk1806
1 King bed Standard City View Balcony
Stayed in May 2023
Business travelers
4 review
Amazing
Posted on Jun 22, 2023
I stayed in this hotel several times. Location is perfect for visit Nanjing and the hotel rooms are spacious and clean.
A.A.Z. Yaghuti
1 King bed Standard
Stayed in Aug 2023
Business travelers
8 review
Outstanding
Posted on Aug 30, 2023
Everything perfect. Just beside subway station. Close to lake
Guest User
1 King bed Standard City View Balcony
Stayed in Jul 2022
Couples
14 review
Outstanding
Posted on Jul 28, 2022
Lovely hotel, with hospitable and friendly staff. Rooms are spacious, modern and clean. Great location near the lake, scenic areas and subway.
Guest User
Standard Room
Stayed in Dec 2022
Family
1 review
Great
Posted on Jan 3, 2023
A great location; next to Purple Mountain and Xuanwu Lake. Subway right outside the hotel. Rooms are clean, newly renovated, spacious, and bright. Really enjoyed my stay