Youyi Hotel Nanjing Olympic Sports Expo Center Guest Reviews
4.8/5
Excellent
2585 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2585)
Positive reviews(2552)
Reviews with photos/video(647)
Friendly front desk staff(279)
Many amenities(210)
Delicious breakfast(147)
Well designed(123)
Well decorated(86)
Close to amusement park(25)
Has play area for children(24)
Awesome gym(19)
Negative reviews(33)
Hann
Business Queen Room
Stayed in 2023年5月
Friends
33 review
4.7/5
Amazing
Posted on 2023年7月31日
Although it’s a bit far from all the attractions of the city the hotel was stunning and the service was excellent. I was upgraded for free and the room was huge and came with a bath tub. The breakfast was delicious. Would definitely stay again.
Response from Property: It's a wonderful day to start with good comments. Seeing that you praise every advantage of Xiaoyi with your heart, Xiaoyi is very grateful. It's because of the support of guests like you that Xiaoyi has more motivation to do better and provide better services for more guests. Xiaoyi's encouragement is the driving force of Xiaoyi's progress. We will continue to keep it. We are looking forward to meeting you again. I remember to go home and have a look! I look forward to your coming again~
Guest User
Enjoy The Audio-visual King Room
Stayed in 2023年3月
Other
1 review
5.0/5
Outstanding
Posted on 2023年3月26日
Terrific
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Danny
Stayed in 2021年9月
Business travelers
38 review
4.0/5
Very Good
Posted on 2022年2月8日
Good hotel
Response from Property: It's a wonderful day to start with good comments. Seeing that you praise every advantage of Xiaoyi with your heart, Xiaoyi is very grateful. It's because of the support of guests like you that Xiaoyi has more motivation to do better and provide better services for more guests. Xiaoyi's encouragement is the driving force of Xiaoyi's progress. We will continue to keep it. We are looking forward to meeting you again. I remember to go home and have a look! I look forward to your coming again~
Guest User
Comfortable Video King Room
Stayed in 2024年8月
Family
1 review
5.0/5
Outstanding
Posted on 2024年8月26日
The room is very big
Facilities: advanced
Sanitation: excellent
Service: very good. The problem can be solved immediately. Very good.
The breakfast tastes very good, and the basic breakfast is available.
Welcome drink in the lobby: The tea is very delicious, and the monk fruit tea is very considerate.
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Response from Property: Dear distinguished guest, hello. I am very honored to receive such a high evaluation from you. I hope you can regard Nanjing Youyi Hotel as your second home away from home in the future. As a member of Youyi Hotel, we should not only do our job well, but also pay attention to the needs of guests at all times, surprise guests with high-quality services, and finally satisfy guests. We should treat every guest like our own family, serve guests attentively, and make guests' journey no longer lonely! If you like us, please recommend us to your friends. Xiaoyi looks forward to your stay again~
Zhouzhouxinjianjian
Business 2-bed Room
Stayed in 2024年8月
Friends
1 review
5.0/5
Outstanding
Posted on 2024年8月21日
The hotel environment is very good, the front desk staff are polite and attentive, the room bedding is very clean, making people live very comfortably. Next time I come to Nanjing, I will still choose this hotel.
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Response from Property: Dear guest: Hello, thank you for staying at Youyi Hotel. It is a pity that we did not receive your five-star praise. We will continue to work hard! Our hotel is located in the core area of Hexi CBD, 8 kilometers away from Nanjing South Station and 8 minutes' walk from Zhongsheng Metro Station. The surrounding facilities are complete, including Longhu Tianjie, Huacai Tiandi, and Guojin Shopping Center. When you come to Nanjing, you can drive to the Confucius Temple and Qinhuai River at night, or go shopping at Xinjiekou, and check in for delicious food. We are also adjusting the breakfast on the first floor in due course (duck blood vermicelli, Jinling skin belly noodles, and osmanthus sugar taro sprouts are constantly being updated). The drinks in the mini bar in the room are free. There is a gym and a self-service laundry room on the third floor of the hotel. Parking is in Area B on the first floor of the hotel. There are special hotel parking spaces. If you don’t find a suitable parking space next time, please contact our front desk in time and we will help you arrange it~ Thank you again for your comments and wish you a happy life!
Shanghaidarenge
Business Queen Room
Stayed in 2024年8月
Business travelers
32 review
5.0/5
Outstanding
Posted on 2024年8月20日
After the unpleasant experience of staying last time, I did not choose the All Seasons Hotel this time. This hotel in Nanjing is just near the business trip location. Xiao Zhu's service was good when checking in. The front desk staff were very enthusiastic. The hotel lobby was clean, the room was warmly equipped, and the mattress was very comfortable. The fatigue of a day's business trip was completely relaxed. The breakfast was exquisite and rich, and the service staff greeted you. It is a well-trained hotel, comparable to chain brands. Highly recommended.
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Response from Property: Dear guest: Hello! Thank you for choosing Nanjing Youyi Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Nanjing easy, pleasant and smooth. We look forward to your visit again. Wish you all the best~ Looking forward to your next stay~
Guest User
Business 2-bed Room
Stayed in 2024年8月
Family
4 review
4.5/5
Great
Posted on 2024年8月25日
The hotel room is quite large, the environment and sanitation are good, and the price-performance ratio is very high. The room is equipped with smart home, the lights and curtains can be controlled by Xiaodu, and the robots outside deliver the food to the floor, which is very convenient.
The disadvantage is that the parking is a mechanical parking space, which is not friendly to wider cars.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I'm sorry that I didn't get your five-star praise! Thank you for your strong support to Nanjing Youyi Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩_∩)O~
Guest User
Business Queen Room
Stayed in 2024年8月
Family
4 review
5.0/5
Outstanding
Posted on 2024年8月13日
The hotel environment is good, the breakfast is quite rich, the front desk Xiao Li is warm and enthusiastic, and the room type is upgraded for free. The decoration style of the store is simple and fashionable, and the makeup mirror is quite practical👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Ueyi Hotel! Thank you for your generous praise and strong recommendation! It is really hard to leave Ueyi. Nanjing Ueyi is your most beautiful and warmest home in Jinling. Remember to come back often when you have time!
Shuideyu
Business 2-bed Room
Stayed in 2024年8月
Family
2 review
4.7/5
Amazing
Posted on 2024年8月13日
The front desk staff is friendly and helpful. The hotel environment is nice and simple. The electric heating rod and electric fog glass in the room are quite practical. I might choose this place again next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! It is a pity that we did not receive your five-star praise. We will continue to work hard! Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Aprilchao
Comfortable Video King Room
Stayed in 2024年8月
Other
1 review
5.0/5
Outstanding
Posted on 2024年8月23日
The lobby service is very warm and considerate, and the room is clean and spacious. It is not far from the subway station and there are businesses nearby, which is very convenient. I booked it in advance to watch a concert, and the price is very suitable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Anonymous User
Business 2-bed Room
Stayed in 2024年8月
Family
8 review
5.0/5
Outstanding
Posted on 2024年8月13日
Booked this place specifically for the concert. It takes less than 20 minutes to get to the Olympic Sports Center by taxi. Xiao Zhu at the front desk was very friendly. There are 3 types of tea. The hotel environment is good. The electric heating rod and electric fog glass in the room are quite practical. It is very new overall. The hygiene is also relatively clean. There are office buildings around. Cha Yan Yue Se is more than 200 meters away. Takeaways are delivered by robots. The room is also very smart. There is a washlet. Although it is between two subway stations, it takes more than 10 minutes to walk to Zhongsheng Station. In addition, it feels a bit strenuous to walk in this furnace weather. I basically took a taxi when I went out. The toiletries are all from the Italian niche luxury brand acca kappa. I also have their perfume and I like the smell very much. I stayed for three nights and was very satisfied. Recommended
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6/9
Response from Property: Dear guest, thank you for staying at Ueyi Hotel. Thank you very much for your encouragement and support, and for giving us great affirmation. Our hotel is located in the core area of Hexi CBD, 8 kilometers away from Nanjing South Station, and 8 minutes' walk from Zhongsheng Metro Station. The surrounding facilities are complete, including Longhu Tianjie, Huacai Tiandi, and Guojin Shopping Center. When you come to Nanjing, you can drive to the Confucius Temple and Qinhuai River at night, or go shopping at Xinjiekou, and check in for food. There are three welcome teas at the front desk of the hotel, fruit tea, hot tea, and white peach oolong tea. There is always one suitable for you. We are also adjusting the breakfast on the first floor in due course (duck blood vermicelli, Jinling skin belly noodles, osmanthus sugar taro sprouts are constantly being updated), and the drinks in the mini bar in the room are free to drink. There is a gym and a self-service laundry room on the third floor of the hotel. Parking is in Area B on the first floor of the hotel. There are special hotel parking spaces. If you don’t find a suitable parking space next time, please contact our front desk in time and we will help you arrange it~ Thank you again for your comments and wish you a happy life!
Guest User
Business 2-bed Room
Stayed in 2024年8月
Friends
3 review
4.7/5
Amazing
Posted on 2024年8月11日
Transportation: The hotel transportation is OK. It takes 10 minutes to walk from Line 10, and it is also fast to take a taxi!
Environment: The environment is generally good~ It is quite large but very quiet.
Facilities: Generally speaking, it is quite smart, with robots that can deliver meals and Xiaodu (although Xiaodu is not very smart) and smart 🚽. However, there was a leak in the shower room of our room, and there was water under the sink. It was okay to sleep. It was really quiet 🤔 The air conditioner was very powerful, so you don’t have to be afraid of the heat!
Service: The ladies and brothers at the front desk were very considerate and considerate, 100 points!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the Youyi Hotel. Thank you very much for your encouragement and support, and for giving us great affirmation. It is a pity that we did not receive your five-star praise. We will continue to work hard. Our hotel is located in the core area of Hexi CBD, 8 kilometers away from Nanjing South Station, and 8 minutes' walk from Zhongsheng Metro Station. The surrounding facilities are complete, including Longhu Tianjie, Huacai Tiandi, and Guojin Shopping Center. When you come to Nanjing, you can drive to the Confucius Temple and Qinhuai River at night, or go shopping at Xinjiekou, and check in for food. There are three welcome teas at the front desk of the hotel, fruit tea, hot tea, and white peach oolong tea. There is always one suitable for you. We are also adjusting the breakfast on the first floor in time (duck blood vermicelli, Jinling skin tripe noodles, osmanthus sugar taro sprouts are constantly updated), and the drinks in the mini bar in the room are free to drink. There is a gym and a self-service laundry room on the third floor of the hotel. Parking is in Area B on the first floor of the hotel. There are special hotel parking spaces. If you don’t find a suitable parking space next time, please contact our front desk in time and we will help you arrange it~ Thank you again for your comments and wish you a happy life!
Anonymous User
Business 2-bed Room
Stayed in 2024年8月
Family
1 review
1.2/5
Posted on 2024年8月3日
It was my first time staying in a five-star hotel and I discovered something so outrageous: as soon as I checked in and opened the quilt, I found an unknown object on the sheets (we all know it can't be a drink or something), can I understand that the sheets were not changed? If they were changed, it would be impossible not to see it, is the room manager paid for nothing? There were one problem after another after I moved in. The air conditioner was set to 30 degrees for more than two hours and it kept the low temperature of 22 degrees all the time. It was very, very cold and couldn't be raised any higher, so I asked for more quilts, but when the quilts and sheets came, I was asked to put on the sheets myself, which confused me. The master came and told me that it couldn't be fixed. The toilet was also leaking and the bathroom was full of water. I have never encountered such a bad five-star hotel!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. We are deeply sorry for giving you a bad hotel experience! After the guest checks out and before the new guest checks in, the bed sheets and quilt covers of each room in the hotel will be replaced. However (it is not ruled out that there are some stubborn stains on the cleaned linens sent by the linen company that have not been completely cleaned), we apologize to you again for the stains on the quilt covers! Due to the recent frequent high-level guest situation, the cleaner's negligence and inadequate inspection led to this problem, which is a major dereliction of duty in the housekeeping work. We blame ourselves (deep bow). Secondly, the sudden toilet leakage is an occasional condition in our facilities and equipment, which caught us off guard. It is a shame to bring you a bad experience with twists and turns in your stay! The central air-conditioning in our hotel is now in cold air mode, and the wind speed can be adjusted according to your own body feeling. Regarding your feedback that the waiter asked you to put on the quilt cover yourself, here is an explanation (there are some small misunderstandings): the first time we delivered an extra quilt (the quilt and quilt cover are separate), it was inconvenient for you to let us enter the room, so you changed the quilt cover yourself. Under normal circumstances, the waiter will enter your room to put it on and make it for you. The second time the sheets and quilt covers are changed by the housekeeping supervisor and the waiter. We have recorded all the problems you reported during your stay and fed them back to the management of each department. We will immediately rectify the deficiencies to avoid similar situations from happening again. All members of the housekeeping department apologize to you. There are many difficulties on the road to growth. We attach great importance to the feedback from every guest staying in the hotel. Please believe that we have been working hard and taking action. We sincerely look forward to serving you again in the near future. I also wish you a smooth work and a happy life~
Guest User
Comfortable Video King Room
Stayed in 2024年7月
Business travelers
30 review
4.0/5
Very Good
Posted on 2024年7月16日
I have stayed here several times on business trips. It is very suitable for business. I chose the audio-visual room. It is very comfortable to watch movies with the projection. The air conditioning in the room is very powerful, and the facilities are more in line with the current aesthetics. It would be better if the watermelon rind was cut off for breakfast. Overall, it is very good and cost-effective
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your review of the hotel. It is a pity that we did not receive your five-star praise. We will continue to work hard and strive to do our best! Everything we do is to bring a different holiday experience to every guest. The decoration style of the hotel is the style that contemporary young people prefer. There is a self-service laundry room on the third floor (men, women, and children are separated, and the dryer is also self-service~). We are also adjusting the breakfast on the first floor in a timely manner (duck blood vermicelli, Jinling pig belly noodles, osmanthus sugar taro sprouts are constantly updated). We will continue to work hard and be ready for you to come back at any time. Looking forward to your next visit~
Dongxianshengzailushang
Business Queen Room
Stayed in 2024年4月
Business travelers
108 review
5.0/5
Outstanding
Posted on 2024年4月30日
It is a treasure hotel.
It has a bit of the decoration style of the Four Seasons Hotel, but it is one level higher than the Four Seasons Hotel in terms of decoration and service.
Location: 35 minutes from the airport if there is no traffic jam. The Olympic Sports Center is nearby, and Poly is not far from Nanjing South Station.
Sanitation: It is very clean and full of details.
Environment: The metal decorations in the lobby are very stylish and trendy. The drinks in the mini bar are also well arranged. The toiletries in the bathroom are very high-end, including milk tea and Chinese tea.
Service: The service is also very good, and the room type is upgraded for free, and breakfast is given as a gift.
The gym is very clean and the gym supplies are very new.
Original TextTranslated by Google
6/12
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.