Keyne Hotel Nanjing Reviews

Bath tub was awesome and bedding was super comfy. Also, hotel staff went another mile in preparing cake, fruits, chocolate and a little gift as it was my birthday. Breakfast was comprehensive and the scrambled eggs were exceptionally good. Waking distance to a new high end mall that opened only a few days ago and super close to the metro line 2 and 10.

The hotel was fine however, the room we booked (the child room with toys etc) might have been a bit dusty and as a result my son had an asthma attack. It is obviously impossible to know exactly what the trigger was but we have had a similar experience in another hotel that had carpets in the rooms and we believe the excess dust in the carpets and less than adequate ventilation does increase the risk for asthmatics. This being said, the hotel stay was great and we were having a great time until my son’s asthma played up. I would still recommend this hotel and would like to go back in future, particularly to their dinner buffet…fantastic meal!

Great hotel at the center of Hexi. The rooms are nice and spacious.

I would like to recommend you to stay here since you can experience a pleasant stay.

Great stay, great staff, in a beautiful area, there’s a good smell everywhere!

Amazing hotel, very convenient near exhibition. Huge breakfast with good western food. Good value for the money

I enjoyed the hotel suite. It was a bit smaller than most suites I've stayed at. However the staff was chefs kiss. They were helpful and attentive to our needs.

Can only say good hotel

Thank Casey at the executive lounge for providing me with an excellent stay experience. Janner and Hanan in the lounge also left a good impression on me. Amy Luo, the duty manager, is very serious and dedicated.

Good for date

Its staff Wenni Fang is so nice and kind in tendering the client, and much appreciated! Thanks However its Wi-Fi network is really poor, I do hope you can improve it.

We were trying out the Fairmont brand for the first time, as it is out of our price range in Shanghai, and it was really an awesome experience. We were met kindly at the reception on the ground floor and not only led up to the reception, but all the way up to check in at the Executive Lounge, and then to our room by the same friendly member of staff. I have forgotten his name after a month, but luckily mentioned it to the manager at the time. We were upgraded from a regular exec room to a two bathroom suite with large lounge area, great bedroom with huge tv, separate dressing area and cupboards, heated floor and lovely bath area in the main bathroom, excellent standard of fixtures, and just a truly luxurious feel. I felt a little like an influencer trying out the best in the city, and had to take a video and send to friends just to show them. Did I mention that all of this was looking out on a great view of the Chang Jiang from the 60th floor, and that the TV had a named and personal greeting for us when we turned it on. It was a truly great New Year experience. We are not much with using facilities, but we did have breakfast for a few days, and the choice is vast. As a brit, I was thrilled to find that they had one of my local sauces that I love to have with breakfast, but is not even available to buy in China in most places (HP). There were stations set up all around the restaurant in a square that goes all around the building, with a great view, and although the stations were a little too far apart for a breakfast collection stroll, the staff offered to bring things to us, looked after us, and were super courteous. The Executive lounge was also an excellent place to stay for dinner. Henry and Flora in the lounge made every interaction really pleasant, and their professionalism shone through. The lounge ladies did their best to speak some English, and looked after us really well, and the quality of alcohol and food was excellent. The lounge was virtually empty most of the time, but the spread was still extensive, and it really all added up to a top class experience. Little did the lounge and hotel staff know but we have stayed in a great deal of Exec lounge rooms now in the last few years of being stuck in China, and this one came out near the top, and definitely beat the high end Marriott hotels that we have been spending a lot of time in. Even the Hotel manager came to speak to us personally and check on our stay. The Fairmont was true quality service, which is surprisingly rare to get in China, and they should be on everyone's shortlist who wants a touch of class in Nanjing.

Great place and great environment

Clean as ****