UrCove by HYATT Nanjing South Railway Station Reviews

Response from Property: Dear guests, thank you for staying at the Nanjing South Railway Station Yifei Hotel of Hyatt Group's Eternal Classic Series! Hello, dear guests! Thank you for taking the time to comment on us! The hygiene of our hotel specially invited the guest room manager working in the five-star hotel to formulate room hygiene standards for us and train our guest room aunts. Our hotel's service philosophy is: "Give guests the most considerate, comfortable and satisfactory service"! Before opening, we specially conducted a unified training for the hotel staff, requiring the staff to serve the guests confidently and considerately, stand in the position of the guests and think of ways for the guests, so that the guests can return home with satisfaction! Please continue to pay attention to our progress through the recent feedback from our hotel guests. We look forward to seeing you again! ~ General Manager: He Ming

Response from Property: Hello, Distinguished guests. Thank you for staying at the Hyatt Regency South Station Hotel in the timeless classic line of the Hyatt Group! I am very proud to have such high confidence from you as a member of Xiao Yi! Your comfortable stay comes from our attentive service, The long-term friendship between you and me comes from our management concept of constant self-examination, constant improvement, continuous improvement and excellence. Every guest who comes here is our friend and family. This is your home in Nanjing. Xiao Yi looks forward to staying with you! ~ General Manager: He Ming

Response from Property: We are very glad to know that during this stay, the overall service of the hotel makes you satisfied, your praise we have conveyed to the relevant departments, can bring you intimate and satisfactory service feeling is our honor, thank you for your praise, we sincerely hope that you can share this stay experience with your friends, We also hope that you can inspire us to do better through a full score evaluation! ~ General Manager: He Ming

Response from Property: Dear guest, thank you for staying at the Nanjing South Station Urcove Hotel under the Hyatt Group's Eternal Classic series! Thank you for your support and evaluation of our hotel. Your evaluation has given us greater motivation to move forward. All staff are looking forward to your next stay and wish you a happy life~ General Manager: He Ming

Response from Property: Dear guests, thank you for choosing Yifei Hotel Nanjing South Station, a timeless classic series of Hyatt Group, thank you for your high evaluation of our hotel! Clean hygiene, quality service, convenient transportation, everything, have you felt the warmth of "home"? Now we are still running on the road of growth, hope to get your guidance and supervision! Looking forward to seeing you again soon! ~ General Manager: He Ming

Response from Property: Thank you for your support and encouragement. We will strive to do better. I hope to bring you more and better memories and experiences next time I meet you. Don't forget to wait for you to go home, please often go home to see! ~ General Manager: He Ming

Response from Property: Dear guests, thank you very much for your comments and suggestions. Yifei Hotel Nanjing South Railway Station, a timeless classic series of Hyatt Group, looks forward to your visit again! ~ General Manager: He Ming

Response from Property: We are very pleased to learn that during this stay, the hotel's overall service to make you feel satisfied, we will not let down your trust, work harder, next time you also hope that you give us a full recommendation Oh, look forward to guests again stay! ~General Manager: He Ming

Response from Property: Dear guests, thank you very much for your feedback. Regarding the sound insulation problem you feedback, the hotel will check the soundproofing cotton in each room one by one and strengthen its treatment. We just want to provide you with a quiet and comfortable rest environment. The hotel also sincerely hopes to have another opportunity to make up for your regret this time. I hope that next time When you check in, you can really enjoy the high-quality service of Yifei Hotel. Nanjing South Railway Station Yifei Hotel, a subsidiary of Hyatt Group's Eternal Classic Series, sincerely looks forward to your next visit and experience our service. ~ General Manager: He Ming

Response from Property: Hello, distinguished guests, thank you for staying at the Plaza Hotel Nanjing South Railway Station, a timeless classic series under Hyatt Group! I'm glad to know that you think our hotel has a good location and is close to the subway, and the rooms are spacious and tidy. Regarding the relatively thin wall of the room, we are very sorry for the inconvenience, which is really something we need to improve. We have conveyed your feedback to the relevant departments, and they will consider taking more effective sound insulation measures to ensure that every guest can enjoy a quiet rest environment. We will certainly live up to your trust, work harder and look forward to the guest officer staying again! ~ General Manager: He Ming

Response from Property: Dear guests, thank you for staying at the Nanjing South Railway Station Yifei Hotel of Hyatt Group's Eternal Classic Series! Yifei Hotel is adjacent to Nanjing South High-speed Railway Station, and it takes only 5-10 minutes to walk to Nanjing South Railway Station. Our service follows Hyatt's standards, and all the hotel staff are always enthusiastic about serving you. We will definitely live up to your trust and work harder. I hope you can give us a full score recommendation next time. Looking forward to your next stay! ~ General Manager: He Ming

Response from Property: Dear guest, hello! Thank you for staying with us and sharing your experience. Our hotel has been adhering to the warm and thoughtful service attitude, to provide every guest with a comfortable and warm stay experience. The hotel is located near Nanjing, Nanjing, Himalaya Mall, from Fuzimiao Xindjiekou subway direct, did not satisfy you very sorry, looking forward to your next encounter with Xiaoyue! ~ General Manager: He Ming

Response from Property: Dear guest, thank you for choosing the Eternal Classic series of Nanjing South Station Yifei Hotel under Hyatt Group. We apologize for any inconvenience caused during your stay. Regarding the issue you raised, Yifei Hotel attaches great importance to it. We have forwarded it to the relevant departments for follow-up, and we will conduct investigations on all rooms to ensure that similar problems do not occur again. The hotel sincerely hopes that you can truly enjoy the high-quality service of Yifei Hotel during your next stay. The Eternal Classic series of Nanjing South Station Yifei Hotel under Hyatt Group sincerely looks forward to your return and experience our unwavering service~ General Manager: He Ming

Response from Property: Dear guests, thank you for staying at Yifeng Hotel Nanjing South Station, a timeless classic series of Hyatt Group! Thank you for your choice and affirmation of us, but also thank you for your praise of us, Xiaoyi has been working hard to become better, just to be able to better serve you. Look forward to seeing you again. ~ General Manager: He Ming