Matai Street Building 44, Gulou District, Nanjing, Jiangsu, ChinaView Hotel Details
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Star Hotel Guest Reviews
4.3/5
214 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.2
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All reviews(214)
Positive reviews(202)
Reviews with photos/video(94)
Friendly front desk staff(27)
Easy to get around(21)
Large rooms(19)
Many dining options(18)
Close to scenic area(16)
Many amenities(12)
Loved the view(7)
Good audiovisual experience(4)
Negative reviews(12)
yuuunaaa
DiRoom
Stayed in Jun 2024
Solo travelers
35 review
4.5/5
Great
Posted on Jun 15, 2024
Close to the city, malls, food places. Near Xuanwu Lake. The boss is very accommodating. You just inform them your needs and they will provide.
Marcooo
DiRoom
Stayed in May 2024
Couples
4 review
2.0/5
Posted on May 24, 2024
Room was much worse looking than shown in the website and facilities were old and rusty. It took long time to check in and the corridors are dirty and look like messy warehouse. Towel for the toilet floor was missing, we were walking with wet feet around the room.
Only good thing is location, quite close to so many good local restaurants.
We will not come again to this hotel on our next time in Nanjing.
Guest User
Cozy Double Bed Room (with Private Washing Machine And Fridge)
Stayed in Jun 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jun 18, 2023
Convenient location, washing machine in room. Front desk wasn't staffed when I got there, but as soon as I called someone came down.
Arturo
Cozy Double Bed Room (with Private Washing Machine And Fridge)
Stayed in Nov 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Location is pretty good, not far from center, very easy to reach everything by metro and in a very living area surrounded by many stores and delicious local restaurants. The room is very big and very well equipped, it feels literally like at home. Very clean, warm and cozy, everything you need! Their staff is very friendly and helpful!
柏皓轩
Cozy Double Bed Room (with Private Washing Machine And Fridge)
Stayed in Jun 2023
Couples
15 review
5.0/5
Outstanding
Posted on Aug 9, 2023
I would recommend it, it's a good place, not really close to the metro, but you have many services and turistic places close to the hotel
Response from Property: Thank you for your recognition. We will continue to work hard
Maio
Cozy Double Bed Room (with Private Washing Machine And Fridge)
Stayed in Dec 2022
Solo travelers
11 review
4.7/5
Amazing
Posted on Dec 19, 2022
Went to Nanjing for a weekend and the hotel I usually book were either fully booked or pricier than usual so I found this apartment hotel for a very reasonable price.
Good first: the room was nice, bright, clean and spacious. Bed was comfy, guy at the entrance friendly. Got there early said room hasn't been cleaned yet so I went out for lunch and checked in at around 13.
Then entrance doesn't look super great but everything is fine. When you check in you scan a wechat code and via wechat you get the room and the wifi password. (Contrary to room description rooms have wifi).
The not so good: shower was leaking so bathroom floor was wet, wasn't too much of a hassle so didn't complain about it. Also it was especially cold in Nanjing that weekend and a/c didn't help a lot so if it's very very cold better pick a place that has central heating or something.
Oh, position is very good. Two malls within 5 min walk. Bus stops. Yada yada. No complains here. Will come again when the weather is warmer.
Response from Property: Thank you for your approval, your satisfaction is our greatest motivation
MOHIT KUNDU 孟和
Cozy Double Bed Room (with Private Washing Machine And Fridge)
Stayed in May 2024
Couples
23 review
5.0/5
Outstanding
Posted on May 20, 2024
Quite and clean
BKAY
Cozy Double Bed Room (with Private Washing Machine And Fridge)
Stayed in May 2023
Solo travelers
29 review
2.7/5
Posted on Aug 17, 2023
Basically a favela but In Gulou,great location though
Response from Property: Thank you for your recognition. We will continue to work hard
Guest User
Cozy Double Room
Stayed in Oct 2024
Couples
22 review
1.1/5
Posted on Oct 5, 2024
First of all, the shower leaked more water than it produced, and it took half a day to wet my hair. And when I picked up the shower head, there were two hairs on it. Secondly, the walls are either moldy or cracked. The overall facilities are also very old, and there are some dirty things on the table. Finally, the bed also made a squeaking sound. If the above cost only one or two hundred, I have nothing to say. The price can be increased during the National Day, and I can stay in a hotel that usually costs more than one hundred at most with a room rate of 420. If you rebook a hotel at the same time and price, you can at least stay in the Hanting Hotel. I would like to ask how you make money? Is it possible not to lose face in Nanjing? Don’t come and stay here. This is a lesson learned through blood and tears. (PS I originally booked three nights and checked out overnight)
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. If you come here next time, you can send a message to the front desk. We have people at the front desk 24 hours a day. We are here to serve you wholeheartedly. I hope you can book this hotel again and give us a chance to apologize.
Guest User
Cozy Double Bed Room (with Private Washing Machine And Fridge)
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 8, 2024
There is a refrigerator and washing machine, which is very practical for ordering drinks on this day. Everything is a bit old. The projector is a bit noisy, but fortunately it does not affect the use. At this location (10 minutes' walk from Xuanwu Lake) and the price, I am very satisfied. Unlimited supply of mineral water is great. The service was very good and I changed rooms midway very smoothly.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Selected Queen Room
Stayed in Jul 2024
Other
1 review
3.0/5
Posted on Jul 9, 2024
The sink in the bathroom was dirty and it felt like it had not been cleaned. The projection is also rubbish, very blurry, there is no way to fix the focus, the projection cannot be fixed, it is crooked, and the projection cloth is also wrinkled. I don’t know what material the shower floor is made of. The water outlet is a raised white part, which is easy to slip when taking a shower.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cozy Double Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 29, 2024
It's a hotel with a good location. It's about a 10-minute walk from the subway entrance. It's also very close to the Xuanwu Lake Scenic Area. There are a lot of restaurants nearby. The front desk is staffed 24 hours a day, which makes me feel safe. I was also upgraded to a room. Recommended👑
Original TextTranslated by Google
Response from Property: Thank you for your satisfaction and likes. If you have a good experience, remember to support us! We look forward to your next stay!
Guest User
Cozy Double Bed Room (with Private Washing Machine And Fridge)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 27, 2024
The location is very convenient, the bed is quite big, the front desk service is very good and professional, I went to the room and found it very clean, every corner is clean, the cleaning lady is also super good, she brought me anything I needed right away, the room The windows are large and comfortable, and there is a refrigerator. The only drawback is that the bathroom is a bit small and the water is a bit slow. Everything else is fine. Recommended!
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review. We will continue to work hard to live up to your praise and look forward to visiting you again. I wish you a happy journey!
Guest User
Selected Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is easy to find, just opposite the Youth Palace. The room is spacious, comfortable and clean. I hardly heard any noise at night. I slept well. The front desk lady was also very nice. She sent me whatever I wanted after I called her on WeChat. The service was very good. The bathroom was small, but the overall stay experience was good.
Original TextTranslated by Google
Guest User
Selected Queen Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 15, 2024
I came here with my friends to play mahjong downstairs. There happened to be a hotel upstairs, so I didn't go home. The hotel's decoration style is very young, the room is large and spacious, the hygiene is very clean, the service is warm, the location is good, there is a parking lot next to it, and the transportation is quite convenient. There are disposable razors and toilet seats provided. I told the front desk and they delivered it. It's very good.