Xipu Shihong Hotel Nanjing

Xipu Shihong Hotel Nanjing Reviews

Xipu Shihong Hotel Nanjing

No. 5 Hongguang East Road, Lishui District, Nanjing, Jiangsu, ChinaView Hotel Details
Xipu Shihong Hotel Nanjing
Xipu Shihong Hotel NanjingXipu Shihong Hotel NanjingXipu Shihong Hotel Nanjing
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Xipu Shihong Hotel Nanjing Guest Reviews

4.8/5
Excellent
719 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(719)
Positive reviews(713)
Reviews with photos/video(104)
Friendly front desk staff(170)
Delicious breakfast(123)
Classy environment(108)
Close to metro(21)
Well decorated(20)
Luxurious(20)
Tasty restaurant(10)
Has rooms for families(8)
Negative reviews(6)
Gopi Subramaniyan
Deluxe Double Room
Stayed in Jul 2024
Business travelers
22 review
4.0/5
Very Good
Posted on Jul 23, 2024
I had a pleasant stay at this establishment. The staff members were exceptionally friendly and made me feel welcome throughout my visit. One of the highlights was the proximity to the beach, which was within walking distance. This made it easy to enjoy the sun and surf whenever I desired. The variety of food options available was outstanding, catering to different tastes and preferences, which greatly enhanced my dining experience.
Murray Family
Family-friendly Family Room
Stayed in Jun 2023
Family
21 review
5.0/5
Outstanding
Posted on Jun 25, 2023
I recently stayed at this hotel with my family and we were very impressed with our experience. The location was convenient, as it was close to the metro station. The staff was extremely friendly and helpful, making the check-in process quick and easy. Our room was clean and comfortable, and we appreciated the attention to detail. Based on our positive experience, we would definitely choose to stay here again.
6/9
Response from Property: Dear guest, hello! Xipu Shihong, thank you for your five-star review. Every city always has a reason to be remembered, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. We hope we will be the most warm and unique one in your memories. We sincerely look forward to your visit again! Wishing you a happy life!
Wuyedeyanhui
Business Double Suite
Stayed in Apr 2024
Family
113 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The area around the hotel is a bit desolate and lacks supporting facilities for life, but the hotel itself is located in a large area with ample parking spaces. The lobby is decorated in a magnificent style, and there are many valuable wooden artworks. This hotel was invested and founded by a local enterprise in Nanjing. Next to the hotel is the heavy machinery factory affiliated with this enterprise, and the light rail subway is also next to it. Overall, this hotel has a rich breakfast, complete facilities, and a comfortable stay. Deputy Manager Cao in the lobby is professionally trained, and the service is polite, thoughtful and enthusiastic. Fruits were also sent. I would like to mention a few shortcomings. First, the hygiene details of the guest rooms need to be paid more attention. The floating dust on them is quite thick. Refer to the last two photos. Second, the gym is a little smaller, with fewer facilities and dim lighting. It is very different from the pictures shown on Ctrip. 
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6/18
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Yuanwangshutongtong
Deluxe Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Due to thunderstorms in Guangzhou at the end of April, we were originally scheduled to fly from Nanjing to Guangzhou on Friday night. After going through 3 airlines and 6 flights, we finally flew back to Guangzhou successfully on Monday afternoon. During this period, Shenzhen Airlines took us to Xipu Hotel, which is about half an hour away from the airport. It was unexpectedly good, because: clean, the bedding is soft and hard, the shower water is big, and the price is more surprising, it is only more than 300 yuan. And the next day, because I lost the charging cable, I charged it with a power bank for more than 40 yuan because I was afraid of delaying the flight. The front desk also gave me a multi-head charging cable. I stayed for two consecutive nights (one night for Shenzhen Airlines and one night for myself) Except that the location is not particularly convenient, the other is fast price, four-star quality
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Response from Property: Dear guest: Hello! Thank you very much for taking the time to give us a good review. Your satisfaction is our pursuit. We are very happy that our sincere service can bring you a more comfortable experience! Welcome to visit us again and wish you a happy life!
Guest User
Executive Double Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The breakfast was very good and the service provided by Manager Cao at the front desk was good
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Response from Property: Dear guest: Hello! I am glad that you have a pleasant stay here! Thank you for your high praise for the hotel and its staff. We have been creating a warm experience that makes guests feel at home, so that every guest can feel the warmth and comfort of home. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. We look forward to your visit again and wish you a happy life and everything goes well!
Xuewuhen123
Family-friendly Family Room
Stayed in Feb 2024
Family
65 review
4.7/5
Amazing
Posted on Feb 22, 2024
The hotel is close to the subway station, so it is quite convenient to travel. The noodle lady at breakfast is very good. It can be seen that the owner of Xipu Company has good taste, and the bedding is also good. But it must be pointed out that the hot water is really unsatisfactory, and the core things must be improved
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Response from Property: Dear guest: Hello! Thank you for choosing Hip Shih Hong Hotel. We understand that your frank feedback is based on your expectations for our brand and services, which is our honor. Please allow me to sincerely apologize to you on behalf of the team for not being able to bring you a satisfactory stay experience and a pleasant mood in the overall stay experience this time. I look forward to seeing our more perfect new look when you stay next time. Sincerely look forward to your visit again to experience our improvements. Thank you again! I wish you a good mood.
Darenshicheng
Couples' Suite
Stayed in Apr 2024
Business travelers
58 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Recommended, convenient for sending guests and parking
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Response from Property: Dear guest: Hello! Thank you for staying at Xipu Shihong Hotel and sharing your stay experience here! We are glad that you are satisfied with our service; we will definitely uphold the "one-stop" service concept and be committed to providing guests with unique hospitality and warm service. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Deluxe Suite
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 15, 2023
The front desk supervisor Xiao Rui is enthusiastic in service, contact in advance, and the hotel is also good👍
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Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Anonymous User
Two-Room Apartment
Stayed in Dec 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Living with my boss is very nice. We can take good care of our boss and have some privacy. Manager Xiao Cao is very good and the service is warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
AnnieTsang9613
Two-Room Apartment
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Service: The service is very considerate. We booked a double-guest apartment. Before we checked in, the assistant lobby manager Cao contacted us one-on-one via WeChat in advance. Welcome fruits were placed in advance and the air conditioner was turned on in the room. We didn't feel cold at all when we checked in. We extended the stay for another day after the weekend. It was very comfortable and the breakfast was good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you have a pleasant stay here! Thank you for your high praise for the hotel and its staff. We have been creating a warm experience that makes guests feel at home, so that every guest can feel the warmth and comfort of home. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. We look forward to your visit again and wish you a happy life and everything goes well!
Guest User
Superior Room (2 Beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Very good hotel, clean, tidy, high-end, the food is delicious. Maggie Cao, the assistant lobby manager, is very dedicated and responsible. It is a good experience. I will stay here again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you have a pleasant stay here! Thank you for your high praise for the hotel and its staff. We have been creating a warm experience that makes guests feel at home, so that every guest can feel the warmth and comfort of home. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. We look forward to your visit again and wish you a happy life and everything goes well!
Anonymous User
Deluxe Double Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 27, 2023
Very good, very clean and the service is timely and thoughtful. I forgot to issue an invoice before leaving and Maggie helped me mail it. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you have a pleasant stay here! Thank you for your high praise for the hotel and its staff. We have been creating a warm experience that makes guests feel at home, so that every guest can feel the warmth and comfort of home. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. We look forward to your visit again and wish you a happy life and everything goes well!
zyy19830114
Two-Room Apartment
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The hotel room is big enough. I especially hope to find a room with a large space when I bring children. The children are very happy and the adults are also comfortable. The reviews say that the hotel mattress is comfortable, and it is true. The lady at the front desk is not only beautiful, but also speaks softly. Special thanks to Ms. Zhao and Ms. Sun.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
xxhs8996
Family-friendly Family Room
Stayed in Oct 2023
Family
16 review
5.0/5
Outstanding
Posted on Oct 7, 2023
The room is large, well designed, clean and classy. The lobby is beautiful. The kids came to compete and took photos in the lobby. The breakfast is rich and the staff is considerate. They called us in advance to prepare toiletries and fruits. In short, I am very satisfied and will come again if I have the chance.
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Response from Property: Dear guest, thank you for staying at Nanjing Xipu Shihong Hotel and for your satisfactory comments. Welcoming guests from afar, a blooming smile is our original logo, and gentle words are like a breeze to blow away the fatigue of the journey. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Duanmuchengran
Business Suite
Stayed in Mar 2024
Business travelers
99 review
1.0/5
Posted on Mar 18, 2024
It was a very unsatisfactory stay. I was supposed to check out within the stipulated time, but was constantly reminded. It was inexplicable. I finally checked out before 14:00. I really don't understand why you urge me to check out. Am I really willing to stay in your hotel for a little longer? The repeated reminders ruined my mood. I don't know if the person on duty at the front desk has a grudge against the boss and is driving a good customer like me out!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Nanjing Xipu Shihong Hotel. We apologize for the inconvenience caused during your stay! Your stay experience has been reported to our management team, and we will take corresponding measures to improve the current situation. We will strengthen staff training to improve service awareness and communication skills so as to provide guests with timely, effective, warm and thoughtful services. At the same time, our relevant staff will contact you in the near future to give you a satisfactory answer! We look forward to your stay again and witness all the improvements we have made to the issues you raised!