Han Yue Lou Hotel

Han Yue Lou Hotel Reviews

Han Yue Lou Hotel

235 Middle Jiangdong Road (Jiangdong Zhong Lu), Jianye District, Nanjing, Jiangsu, 210009, ChinaView Hotel Details
Han Yue Lou Hotel
Han Yue Lou HotelHan Yue Lou HotelHan Yue Lou Hotel
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Han Yue Lou Hotel Guest Reviews

4.7/5
Outstanding
5074 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(5074)
Positive reviews(4990)
Reviews with photos/video(898)
Friendly front desk staff(586)
Large rooms(322)
Delicious breakfast(262)
Convenient for shopping(156)
Close to metro(74)
Luxurious(40)
Great swimming pool(26)
Excellent afternoon tea(26)
Negative reviews(84)
Yingying
Deluxe King
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Upgraded to a super room. Nice staff and good location. I went there for concert close to stadium. It is convenient as shops nearby and Starbucks next door.
Response from Property: Dear guest: Hello! Thank you for staying at Nanjing Yurun Hanyuelou Hotel! We are very glad to receive your recognition of the hotel. We have been committed to creating a warm and comfortable stay experience for guests. Your satisfaction is our greatest motivation. We sincerely look forward to your visit again and wish you a happy life~
Jennifer
Family Delux Suite
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The Han Yue Lou Hotel is incredibly accommodating for families. They provided a baby crib for our one-year-old, who slept soundly throughout our two-day stay. The location is excellent, especially if you're attending a concert, as the hotel is just a 10-minute drive from the stadium. The complimentary breakfast was fantastic, offering a delightful surprise of cheese and salami. We were thrilled since we miss cheese so much in China, lol. The view from the hotel was also wonderful, and we absolutely loved it. We would definitely stay here again. A big shoutout to Tom! He was an outstanding staff member who assisted us with check-in, finding missing items, and parking. We truly appreciate his help.
Response from Property: Dear Madam/Sir, Thank you for choosing to stay at The Han Yue Lou Hotel. It was a pleasure to be of service to you and we're so honored to know you have enjoyed your stay here. We do appreciate for your kind encouragement on our service and overall experience. It has brought us more confidence to provide the flawless service for you and all valued customers. We trust we may look forward to welcoming you back to this beautiful property when you plans next bring you to Nanjing. In the meantime, please do not hesitate to contact us if we can assist with arrangements for you next stay or do anything to make it more comfortable.
Marciofc
Grand Deluxe Twin
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Excellent. Hotel team was friendly and helpful. Manager was very nice and friendly. Breakfast is complete. Family Room was amazing with espetacular view of the city. I strongly recommend the hotel.
Response from Property: Dear guest, Thank you for choosing to stay at Han Yue Lou Nanjing. It was a pleasure to be of service to you and we're so honored to know you have enjoyed your stay here. We do appreciate for your kind encouragement on our service and overall experience. It has brought us more confidence to provide the flawless service for you and all valued customers. We trust we may look forward to welcoming you back to this beautiful property when you plans next bring you to Nanjing.
Guest User
Deluxe King
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Jiusian de fueu feichangh ao. Harry lihai. Ky. Feichangbang. Harry good
John_H
Deluxe King
Stayed in Mar 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Mar 17, 2024
The place was a bit hard to find as the signs were in Chinese. Luckily I called and Tom the manager answered and was able to speak to me in English. Tom and the staff were excellent to deal with. Very accommodating and it was a nice feeling. The views from the hotel are quite nice, one direction is overseeing the Olympic stadium. I did a run around the stadium it was excellent. The rooms were clean and nothing to really complain about. Close to the metro train only 450 metre walk to the hotel. If you don't read Chinese, just look for the mall right before it and there is a Starbucks at the corner of the entrance.
Response from Property: Dear Guest:Thanks for feedback. Your recognition is important for our hotel.​ This time we didn't get your full points of regret.​ Please trust we will offer the best service for in the future. And last, we wish to meet you again in the future.
Guest User
Deluxe Twin Room
Stayed in Sep 2023
Business travelers
11 review
4.2/5
Very Good
Posted on Sep 19, 2023
The staff were very friendly.The only comment is they adverirtise a Western style restaurant which is shut down and a pub that does not exist .They should remove this outdated information from their website.Thank You
Response from Property: Dear our distinguished guest, Appreciate for you chose Hanyuelou Nanjing Hotel, Thanks so much for you compliment our staffs are very friendly, Regarding to you reflect we don't update new information in our website, Thank you so much for your reminder and attention. We are looking forward to seeing you soon, Please contact our Guest Service Manager in advance if you will reserve our hotel in next time, We will arrange free upgrade room type and check thoroughly your room in advance. Finally we hope you are all the best and see you again in the upcoming future!
Mooncake2911
Deluxe King
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 5, 2023
We had a wonderful stay. Accommodation, service and food was very good.
Response from Property: Dear our distinguished guest, Appreciate for you chose Hanyuelou Nanjing Hotel, Thanks so much for you recognizetion。Your recognizetion is our biggest motivation。We hope see you soon again。Wish you have wonderful life。
Anonymous User
Grand Deluxe King
Stayed in Jul 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 13, 2023
Very nice
Anonymous User
Deluxe King
Stayed in Dec 2021
Booked for others
8 review
5.0/5
Outstanding
Posted on Jan 19, 2022
感谢Allen sharon
FreeZeroCost
Grand Deluxe Twin
Stayed in Sep 2021
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 18, 2021
感谢Allen angel
Youyouyouyouyouyou
Deluxe Twin Room
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 12, 2024
It's so great~ Bring 👩 to 👀Shen Shen Concert~ While waiting in line to check in, I looked around and saw many young mothers bringing their daughters to watch, and there was also a father bringing his daughter to watch the concert~ When checking in, I saw that the front desk was very considerate to give fans headbands, and I was looking forward to it hahaha🤣But maybe my features are not obvious, the brother didn't give me one😭So I asked the front desk for one🤣Thanks to the brother, he helped me find 2 different headbands~Thank you!!! 😆 The room is big, the bed is high, and it's very comfortable~ The free bottled water provided by the hotel is placed on the sink in the bathroom🤣I didn't find it in the bedroom, and I almost called to send water hahahahahahahahaha🤣 The breakfast is very rich, toast with butter🧈 is super fragrant, and there is also my favorite duck blood vermicelli soup, which seems to have hearts added to it (it looks like chicken hearts?), so delicious!!! Chili oil lovers added 3 tablespoons of chili, and then I remembered that the spiciness of Nanjing is much spicier than that of Suzhou, so I asked the auntie at the noodle stall, and she told me that the chili oil is not spicy, but the yellow chili sauce is spicy~ Thank you! Very delicious😋 It would be great if ice cubes were provided for breakfast hahahahaha~ I really want to add ice cubes to my coffee☕️🧊~ But it may be that I didn’t find it myself🤣 In short, the buffet breakfast is highly recommended, very convenient and tastes good~ After breakfast, when we returned to the room, the cleaning auntie on the 23rd floor took the initiative to greet us: "Good morning~" The service is great, real name like👍 A little suggestion: If the efficiency of check-in can be improved a little bit🤏It would be better😆 The overall is great, I came to the 👀Shen Shen concert, and I found this very high-quality hotel, which was full of gains~ I will stay here next time I watch the concert~🤣
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6/17
Guest User
Grand Deluxe King
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 3, 2024
This hotel is very cost-effective. Maybe because it is off-season, my room was upgraded to a suite for free. I am very grateful for the thoughtful arrangement of the business. I especially like the swimming pool here. The only drawback is that the swimming pool is open to the public and there were children taking classes during my stay. Overall, the experience is very good and the service is very good.
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Guest User
Deluxe Suite Room
Stayed in Aug 2024
Couples
45 review
4.8/5
Amazing
Posted on Sep 1, 2024
This hotel is in a great location, the rooms are spacious and clean, and the service staff is friendly and professional. It is an ideal choice whether you are on a business trip or a leisure trip. I like the separate table when I order takeout, it feels like being in a private room in a high-end restaurant.
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Response from Property: Dear guest, thank you very much for your evaluation, but it's a pity that it's not five stars. If you are very satisfied with our hotel, please give us a five-star rating. We are very sad to give us 4.8 points, which means we still can't achieve the five points you want. We will seriously reflect on ourselves and make timely improvements. I hope you will have a perfect stay experience next time.
Guest User
Grand Deluxe Twin
Stayed in Aug 2024
Family
9 review
4.5/5
Great
Posted on Aug 18, 2024
The location is perfect for watching concerts. You can walk to the Olympic Sports Center from the floor-to-ceiling windows in the room. There is a shopping mall opposite the gate where you can eat and drink. The overall color of the hotel is a bit dark. The room is large but the facilities are a bit old. For example, the sliding door of the bathroom is not smooth, the TV cannot project the screen, and the switch design of the lights, curtains and air conditioners is not very reasonable and not easy to use. However, the service is good. In summary, I am generally satisfied
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XiaobaolongWilla
Family Delux Suite
Stayed in Aug 2024
Family
10 review
4.0/5
Very Good
Posted on Aug 21, 2024
The hotel service is not as good as the online reviews say. There is no surprise. There is no service staff to help with luggage at the entrance of the hotel. There is no service staff to greet. The hygiene is also average. There is dust in many places. The mini bar is charged, and there are not many breakfast options. If it is not for the concert, this hotel will not be the first choice for staying.
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