1 Xiu Ninghang Garden Hotel (Nanjing Qikou Airport Branch) Reviews

It really overturned my three views and my understanding of "hotel". The boss and all the employees went home on holiday, there was no service staff, and it was the boss's friends - the owners of other hotels who came to help. If you miscalculate the time, or there is something urgent and no one is available to receive you, you can cancel the order and notify me! I would rather stay in other hotels than this one! Let me start with the advantages: 1. The location is really remote, but very close to the airport. The hotel will arrange a shuttle bus. 2. It is very close to the subway station, and the taxi fare is about 10 to 13 yuan. 3. Supply mineral water. 4. Turn right after exiting the hotel, there are some snack bars, similar to Lanzhou Ramen. I didn’t go there, so I don’t know what time they open. shortcoming: 1. Poor hygiene. The sofa chair was obviously dirty, and both chairs were dirty. It looks disgusting. There were oil stains and dead insects on the ground, it was disgusting. The bathroom sink was dirty, the bathroom drain was clogged and the toilet wouldn't flush. The mouthwash cup was not clean either. ~Solution: Open the next room for me to take a shower and use the toilet. 2. There is no elevator, so you have to carry your luggage up to the room by yourself. I was arranged to stay on the third floor, so I had to drag my luggage up the stairs. Although the boss said that I could leave it downstairs, your hotel staff and the boss are all on annual leave, and there are no service staff in the entire hotel. How do I know if my luggage will be lost? 3. The mattress was old and hard with bulging springs. The quilt is very thin. 4. The TV remote control is broken and can only play one channel. Later I borrowed the remote control from the next room and was able to change the channels. The remote control was all sticky and dirty. The TV screen was blurry. Because just one night, just wanting to take a shower and go to bed can turn into a nightmarish memory.

This is the first time in all these years that I have encountered such a hotel, which does not contact customers at all during the whole process. Ok, I'll contact you then. The flight was scheduled for 6 o'clock and landed at 8 o'clock. I called at 5 o'clock, but no one answered the first call. The second one answered, and they just said, "Just call me when you land and get your luggage." I asked them to give me a specific mobile phone number (a virtual number of Ctrip as I was afraid that no one would answer), and to call me when I landed and got my luggage. They told me to wait at Exit 8 and someone would call you (maybe I heard it wrong, or maybe your Mandarin is not standard). Anyway, they hung up after just 2 sentences. I asked the staff if there was no Exit 8, and they called again impatiently, saying 3, 3? I asked if I needed to go out or find a stop like an online car-hailing car to wait, and they told me not to, and someone would call you. After waiting for 14 minutes, no one contacted me. I called again and they called again after just a few minutes (I wanted to cancel the reservation). After 3-4 minutes, the driver called. After a long conversation, one of us was on the 3rd floor and the other on the 1st floor. Are you blaming me for telling you that you were on the 3rd floor? I said that no one had ever told me that I was on the 3rd floor. I also specifically asked if I had to wait at a specific location (I was on the 1st floor after picking up my luggage). As a result, when I got in the car, they told me that you called me 3 minutes after I had just left to pick someone up. I said that I had already told you the flight time, but you didn't plan it well. The hotel feels like a village near the airport. The facilities are very average and the hygiene is sloppy. As soon as you enter the room, there is a strong smell of sewer. It is much better to block it with a plastic bag. The most interesting thing is that the hot and cold water valves are reversed. After 2 minutes, the water is cold. Later, when I washed my face, I said to turn it to the right, but warm water came out. I booked the hotel in a hurry during the transit without reading the reviews. After reading the reviews, I was really impressed. Find someone with a sense of service and a little brain to receive customers. The driver was quite responsible. He was busy picking up and dropping off passengers early in the morning and waking them up in advance.