Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza) Reviews
Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza)
No.63 Chaoyang Road Xingning District, Nanning, Guangxi, China, Xingning District, Nanning, Guangxi, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Nanning Phoenix Hotel (New Chaoyang Building Chaoyang Plaza) Guest Reviews
4.7/5
Outstanding
1957 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(1957)
Positive reviews(1931)
Reviews with photos/video(512)
Easy to get around(398)
Large rooms(196)
Delicious breakfast(174)
Close to train station(174)
Friendly front desk staff(149)
Quality towels(22)
Delicious buffet(15)
Negative reviews(26)
AH POI
Feng Yue City-View Double Bed Room
Stayed in Nov 2024
Travel with friends
5 review
Outstanding
Posted on Nov 22, 2024
Very nice hospitality from the hotel service crew and the location is great.
Response from Property: 【自助洗衣】【健身房】【地鐵直達】【毗鄰網紅步行街夜市】您真是我們最棒的客人，很高興能給您留下這麼美好的印象,讓您對我們酒店如此喜愛，我們也會再接再勵,更上一層樓~~鳳凰歡迎您下次光臨~~
NOOFA26
Phoenix Premier Room (3 beds)
Stayed in Sep 2024
Business travelers
4 review
Outstanding
Posted on Oct 2, 2024
The accomodation is very good. Great Attraction area. Muslim food infront hotel. Near the nanning train station & metro station. All item in room are disinfetion.
Response from Property: You are our best guest and we are very pleased to have made such a wonderful impression on you and to have you love our hotel so much. We will continue to do our best, Living Up！
CG Er
Feng Yue City-View Double Bed Room
Stayed in Sep 2024
Couples
1 review
Very Good
Posted on Oct 1, 2024
A very nice and good hotel in a good location.
Our room was upgraded to a suit and we really enjoyed a fantastic room for our stay.
Response from Property: Dear guests, thank you for your recommend.We are very happy to give you such a good impression, let you love our hotel so much, we will continue to work hard.Phoenix hotel welcome you to visit next time.
KAN See Yem
Feng Yue Twin Room
Stayed in May 2024
Couples
19 review
Great
Posted on Jun 14, 2024
The hotel location is simply superb, near metro station and surrounded by plenty of food and amenities shops. The hotel is brand new, neat and clean. The breakfast was good. Some of the staffs were friendly and helpful. Others not. Perhaps the hotel management should engage professional help to look into this matter and conduct some form of training for the staffs. Equally important, some form of orientation be conducted for all new recruits. Overall the hotel is highly recommended.
Response from Property: Dear customer, thank you very much for your evaluation of our hotel. We sincerely apologize for your feedback. We have always been committed to providing high-quality service and comfortable accommodation environment, but unfortunately, we have heard that your experience at our hotel did not meet your expectations. We attach great importance to your feedback and will take the issues you have raised seriously and take corresponding measures to improve our service quality.
Peter
Phoenix Premier Room (Double Bed)
Stayed in Apr 2024
Solo travelers
20 review
Outstanding
Posted on May 17, 2024
This is a very nice hotel. Clean, with friendly staff. It has a great location a very short walk from the train station (no need for a taxi!)
Having multiple buildings was a bit confusing. But quickly resolved.
One very notable aspect is the incredibly large breakfast buffet with a huge number of different items! The only difficulty that presented was that a diner almost needs a map to find all the items! :-)
Response from Property: Dear guests, thank you for your recommend.We are very happy to give you such a good impression, let you love our hotel so much, we will continue to work hard.Phoenix hotel welcome you to visit next time.
Mee Lian
Feng Yue Twin Room
Stayed in Mar 2024
Travel with friends
5 review
Very Good
Posted on Apr 12, 2024
Very convenient, just opposite Nanning Railway station and the airport bus stop. Nearby shops and eateries. Will definitely recommend and will return again.
Response from Property: Thank you for your praise of us,we will work harder to do your best.Satisfaction is our greatest motivation,We treat every customer as our friend and welcome you to visit our home next time.
Guest User
Feng Yue Twin Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Oct 13, 2024
Good location. Very close with shops & halal food
Response from Property: Thank you for your praise of us,we will work harder to do your best.Satisfaction is our greatest motivation,We treat every customer as our friend and welcome you to visit our home next time.
Guest User
Stayed in Jun 2023
Couples
1 review
Great
Posted on Jun 30, 2023
Location is excellent near all shopping malls and pedestrian street. All kinds of food u wanted are around this area. Their breakfast is widespread n good. Room is excellent n clean. Their front desk manager went out of the way to assist any queries we had. Overall will come back n stay here again.
Response from Property: Thank you for your praise of us,we will work harder to do your best.Satisfaction is our greatest motivation,We treat every customer as our friend and welcome you to visit our home next time.
Guest User
Stayed in Jun 2023
Solo travelers
37 review
Very Good
Posted on Jun 23, 2023
Nice spacious and comfortable rooms, quiet environment. There was a large selection at breakfast for a reasonable price. Staff were very friendly and helpful. My only complaint is that the room could have been slightly cleaner and the carpet has seen better days.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的體驗，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以改善賓客入住體驗，提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Guest User
Phoenix Premier Room (2 Beds)
Stayed in Jul 2024
Family
5 review
Outstanding
Posted on Jul 28, 2024
Very good
Response from Property: 【自助洗衣】【健身房】【地鐵直達】【毗鄰網紅步行街夜市】您真是我們最棒的客人，很高興能給您留下這麼美好的印象,讓您對我們酒店如此喜愛，我們也會再接再勵,更上一層樓~~鳳凰歡迎您下次光臨~~
小连连
Feng Yue City-View Double Bed Room
Stayed in May 2024
Family
4 review
Very Good
Posted on Aug 11, 2024
service ok
Response from Property: 【自助洗衣】【健身房】【地鐵直達】【毗鄰網紅步行街夜市】感謝親的點評，感覺還不錯的話，謝謝您給我們一個5分鼓勵我們哦，小夥伴們會繼續加油的。如果您覺得我們有需要改進的地方都可以隨時告知我們同事，我們會積極面對不足努力改進的。期待下次相遇能帶給您更好的體驗～
Guest User
Feng Yue Twin Room
Stayed in May 2024
Booked for others
5 review
Posted on Jul 29, 2024
doutinghao
Response from Property: 【自助洗衣】【健身房】【地鐵直達】【毗鄰網紅步行街夜市】感謝親的點評，感覺還不錯的話，謝謝您給我們一個5分鼓勵我們，小夥伴們會繼續加油的。如果您覺得我們有需要改進的地方都可以隨時告知我們同事，我們會積極面對不足努力改進的。期待下次相遇能帶給您更好的體驗～
Guest User
Feng Yue Twin Room
Stayed in Nov 2024
Couples
1 review
Outstanding
Posted on Nov 25, 2024
Hygiene: Very clean and no odor
Environment: Better than expected
Facilities: Free breakfast is good hahahahaha
Service: Not bad
Very close to Nanning Station, it is very convenient to go anywhere around, Xiguan Food Festival, Sanjieliangxiang is not far away
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the popular pedestrian street night market] Comfortable and clean rooms, warm service staff, bring you a good mood. Not only will you be satisfied with your stay, we have more surprises for you. Let's meet next time
Guest User
Feng Yue Twin Room
Stayed in Nov 2024
Business travelers
1 review
Outstanding
Posted on Nov 21, 2024
Excellent area, with a subway entrance just 50 meters away and Nanning Station nearby, making travel very convenient. The room is spacious and bright, with a modern and simple decoration style and complete room facilities, making people feel comfortable. The hot water outlet is large enough, and it is great to take a hot bath comfortably after a day of play. The service is also very good. Xiao Liu is very warm and thoughtful. The hotel's waiters are also very friendly. The hotel service provides meticulous service from check-in to check-out. The breakfast is rich in variety and tastes great, allowing me to enjoy a wonderful morning. It is particularly worth mentioning that the hotel's sound insulation is very good, allowing me to sleep peacefully. In short, this stay is very good, and it is highly recommended!
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the popular pedestrian street night market] It is a great honor to serve you. We will continue to work hard and make continuous progress to live up to your high expectations from thousands of miles away. Every smile is the goal of our efforts.
Guest User
Feng Yue Twin Room
Stayed in Nov 2024
Business travelers
7 review
Outstanding
Posted on Nov 18, 2024
This hotel is really one of the best hotels I have stayed in recently, and I must give it a five-star rating! First of all, its transportation location is extremely convenient, close to the subway station and multiple bus stops, and it is very convenient to travel. It is very convenient to eat, drink and have fun in Chaoyang Square. Secondly, the service quality of the hotel impressed me, especially the courtesy, enthusiasm and thoughtfulness of the front desk Xiao Wu, which made me feel the warmth of home. What's more worth mentioning is that when I checked in, the hotel also upgraded my room type for free. The room is spacious and bright with first-class facilities. Fresh fruit was given free of charge when I checked in, which was really meticulous. The breakfast is also very colorful, especially the oil tea is very delicious. In general, I am very satisfied with all aspects of this hotel, and I strongly recommend it to all friends who need to travel!
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Gym] [Direct access to the subway] [Next to the popular pedestrian street night market] Thank you very much for giving us such a high evaluation. Our enthusiasm for you will surely increase day by day, and we only hope to meet you again; we look forward to your next visit and wish you a happy life and smooth work.