To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2529)
Positive reviews(2493)
Reviews with photos/video(218)
Delicious breakfast(150)
Easy to get around(139)
Large rooms(112)
Friendly front desk staff(111)
Convenient parking(93)
Close to metro(32)
Stayed multiple times(20)
Has rooms for families(10)
Negative reviews(36)
Guest User
Executive Classic Double Bed Room (Elegant Space)
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The hotel’s staff are competent and friendly. The room is clean, new, and pleasing overall. I was given one with the view of the junction and it was superb. There are many restaurants, malls and a public park within walking distance from the hotel. I will definitely stay here again if I come back to Nanning. Highly recommended!
Response from Property: Dear guest,Thank you very much for your satisfaction and affirmation of our Hotel. Making our guests satisfied is just our starting point, while bringing surprises and touches is our goal. Thank you for your trust and support. We are looking forward to meeting you next time!Meanwhile, we also hope that you can recommend Century Junyue Hotel to more of your friends!
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Mackay
Guestroom (2 beds)
Stayed in May 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Hotel is slightly old. But located at a convenient location.
Response from Property: 尊敬的賓客,您好!感謝您選擇入住世紀君悦大酒店並寫下您的入住體驗,讓每一位賓客住得舒心、放心、安心一直是酒店的服務宗旨,前台小夥伴因為您的五星好評而備受鼓舞,我們也在不斷努力,做到盡善盡美。期待您的下次入住,祝您生活愉快!
Guest User
Superior Double Bed Room (Immersive Quality Life)
Stayed in Jan 2024
Couples
22 review
5.0/5
Outstanding
Posted on Jan 20, 2024
One of the best hotel I visited in China, excellent from desk friendly staff ,location, breakfast, specious room and very clean 👌🏻
Response from Property: Thank you for choosing to stay at ous hotel and writing down your stay experience. We are honored to receive your generous praise and strong recommendation! The front desk staff are inspired by your praise, and we are constantly striving to provide better service. Looking forward to your next stay and wishing you a pleasant trip to Guangxi!
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Guest User
Light Luxury Double Bed Room (Leisurely Living Space)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
ok,very good
Response from Property: Thank you for choosing to stay in our Hotel and write down your stay experience, we are so encouraged by your Comment,Look forward to your next stay, wish you have a nice day!
Eva2022
Light Luxury Double Bed Room (Leisurely Living Space)
Stayed in Feb 2022
Solo travelers
85 review
5.0/5
Outstanding
Posted on Mar 2, 2022
I had a very nice stay at this hotel, great staff, big and bright room. The size of the room was really good too.
Response from Property: Good afternoon,Distinguished Guest! Thank you very much for your stay and appreciation! Happy to provide you with a satisfactory stay experience, your affirmation is like the sun in Nanning for a long time to warm Xiao Yue’s heart! Your appreciation is a great inspiration to the hotel, which is the driving force of our progress. We will continue to keep our enthusiasm and make every guest feel at home. We look forward to your visit again! I wish you have a nice trip!
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XintianyouA88
Guestroom (2 beds)
Stayed in Jan 2024
Couples
129 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Very good, very good value, highly recommended. Especially the breakfast is rich and delicious, with a wide variety. The surrounding area of the hotel is quite convenient for food and clothing, especially shopping. The hotel has plenty of parking spaces.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of Century Grand Hyatt Hotel. wish you a happy life!
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Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Couples
8 review
5.0/5
Outstanding
Posted on Dec 31, 2023
The hotel is large, parking is convenient, and eating nearby is very convenient. The service was attentive and I was given a complimentary breakfast. The breakfast was rich in variety and delicious. The room is large, fully equipped, and the bed is very comfortable. A very satisfying stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of Century Grand Hyatt Hotel. wish you a happy life!
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Huochuyishuguang
Guestroom (2 beds)
Stayed in Dec 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 12, 2023
A stay experience that exceeded expectations.
I booked a twin room. Since I had children, the hotel arranged two 1.3-meter large beds (2.6-meter extra large bed).
Although the floor drain and water blockage in the first three nights affected my mood a bit, the hotel took the initiative to change rooms to other rooms in the next two days.
Location: It should be very central to the surrounding scenic spots. A taxi to Qingxiu Mountain, Three Streets and Two Alleys and other scenic spots does not cost more than 20 yuan. In particular, there is a night market street 300 meters away behind the hotel, where locals eat, and it is very convenient to eat.
Service: The hotel is equipped with a washing machine and dry cleaning machine, which is very convenient for tourists. The toiletries are also very complete, and there is even a men's razor.
Catering: The breakfast is relatively good, with basically both Chinese and Western styles, and can take into account different groups of children and seniors.
Others: One point for Ctrip booking can actually be used to collect welcome fruits, and the restaurant also provides disposable glasses cloth.
Compared with many other hotels in the surrounding area, it is considered a very cost-effective hotel.
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Original TextTranslated by Google
Response from Property: There is nothing else but white tea and pleasure. I am waiting for the wind and waiting for you. Thank you very much for your support of Xiaoyue. I always believe that a good reputation will make customers recommend us with the most sincere satisfaction. At the same time, we are honored to provide you with the best service. The hotel integrates guest rooms, catering, and business meetings. It is adjacent to the beautiful Qingxiu Mountain, Qingxiu Wanda and Nanning East Railway Station. It has an excellent geographical location, extremely convenient transportation, and is very convenient for shopping and dining. We look forward to serving you again and wish you a happy life!
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Guest User
Light Luxury Double Bed Room (Leisurely Living Space)
Stayed in Nov 2023
Couples
9 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Facilities: Complete and tidy
Hygiene: Hygiene is very good, cleaned up in a timely manner, very clean
Environment: The hotel environment is first-class
Service: The service attitude is very good and guests' requests are met in a timely manner. What needs special praise is that it happened to be my birthday during my stay. The hotel housekeeper Xiaoyue sent me a birthday cake and birthday wishes on behalf of the hotel. I was very touched. Here, I sincerely say: Thank you!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I'm glad that you chose to stay at Century Grand Hyatt Hotel. I was stunned when I saw the low rating from you! The hotel is located in a prosperous area, with the excitement and convenience of the city. The breakfast buffet on the second floor is rich in variety and delicious, and there are takeaway boxes! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. Xiaoyue always hopes to use her thoughtfulness and warmth to become the home away from home in your heart. I look forward to your next visit home!
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Xueyuzhiying
Superior Double Bed Room (Immersive Quality Life)
Stayed in Sep 2023
Business travelers
35 review
2.7/5
Posted on Sep 20, 2023
The pillows are moldy, a 4🌟 hotel shouldn't have such a problem, the bedding is not as good as other chain business hotels!
Original TextTranslated by Google
Response from Property: We regret that we were unable to provide you with a satisfactory stay experience this time! The hotel's low pillow is filled with gray cassia seeds particles, so it is not the pillow that is moldy but the color of the cassia seeds that caused you a misunderstanding. Xiaoyue is deeply sorry for this. During your stay at the hotel, if you have any questions about the facilities and equipment in the room, you can contact the front desk at any time. We are on call to serve you 24 hours a day. Xiaoyue has fed back your comments to the relevant departments for corresponding improvements. On behalf of all the hotel friends, Xiaoyue deeply apologizes and promises to provide you with a better stay experience next time! I wish you always joy and happiness!
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Guest User
Light Luxury Double Bed Room (Leisurely Living Space)
Stayed in Mar 2024
Business travelers
2 review
1.0/5
Posted on Mar 12, 2024
I can't give you any good reviews.
Huge difference in sound insulation
The neighbor next door was still singing loudly in the middle of the night, and even after negotiating with the front desk, there was no solution. .
Won't go again
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am deeply sorry for your experience Xiaoyue! After seeing your review, Xiaoyue tried her best to investigate the cause, but did not receive any feedback about the singing. There are no KTV and singing performances in the surrounding business premises. I hope you can contact the hotel after seeing the reply so that Xiaoyue can learn more about the situation. Improve deficiencies better. Guest satisfaction is the service tenet of Xiaoyue. Xiaoyue has always been committed to providing guests with a safe, secure and comfortable check-in experience. We regret that we were unable to provide you with a satisfactory check-in experience this time. Xiaoyue cannot be perfect, but within the scope of Xiaoyue's ability, she will do her best to solve problems for customers. I believe that Xiaoyue treats people with sincerity and hospitality is the reason why the majority of guests come to the store and like it. We sincerely look forward to your visit , Xiaoyue will fully await your review.
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Guest User
Light Luxury Double Bed Room (Leisurely Living Space)
Stayed in Mar 2024
Business travelers
6 review
1.2/5
Posted on Mar 8, 2024
I have almost never given negative reviews on Ctrip. Let me talk about my stay experience. I originally planned to stay for 3 days (see the picture below). After checking in, I turned on the air conditioner and found that the room temperature had not increased. At first, I thought it was heating up slowly. , in the middle of the night, I was about to catch a cold from the cold, so I called the front desk and informed me that the hotel's air conditioner would not have warm air today, but only supply air. I have been traveling across the country for so long and traveled to so many places. This is the first time I have seen a 4-star hotel with air conditioners without heating. I am speechless. Are there all express hotels?
In addition, you need to pay for the laundry detergent in the laundry room, but the washing powder is free. How short of money does the hotel have? Is there a charge for this too?
In addition, from the bathroom in the room, there will be a "squeaking" sound every 2 hours or so. Is staying in a hotel like this? I barely slept all night and hurriedly checked out and changed hotels at dawn.
I don't know where the good reviews come from? If you want to experience the cozy feeling, you are welcome to experience it.
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Original TextTranslated by Google
Response from Property: Dear guests: Hello! Looking at the industry market, generally small hotels use independent split air conditioners, while medium and large hotels, especially star hotels, generally use central air conditioners. Central air conditioning can only have a unified function mode of heating or cooling. No independent control over supply is possible. That night, when you reported that heating was needed, the temperature was 17°C. Generally speaking, heating is not needed. At the same time, other guests in the hotel reported that it was too hot and needed air conditioning. It can only be said that each guest’s experience is quite different. Of course, we do our best to meet the needs of all guests, so we will provide electric heaters and cooling fans to facilitate flexible supply. Regarding laundry, for the convenience of our guests, we have specially set up a free-use laundry room with washing machines, dryers, clothes drying racks, and garment steamers. The cost of laundry detergent is only recovered, and the laundry detergent is provided free of charge. The price of this hotel is even more affordable than that of many convenient hotels, and the overall cost-effectiveness is considered to be very high. Xiaoyue believes that this has nothing to do with the lack of money, but to do with business trade-offs. As for the unusual noises in the room, let me tell you that this room is one of the rooms with the highest rental rate, and several regular guests have designated this room once they made a reservation, but none of them have received the problem you reported. Of course, we are highly concerned about this and have immediately arranged inspections and follow-up. Ctrip online reviews can only be reviewed by hotel guests after they have left the hotel, so the online reviews you see are the real experiences of other guests. We believe that sincere hospitality and warm service are the best answers for our guests to continue to choose to take care of us. Thank you for your suggestions and opinions on the hotel. We will adhere to our true intentions and strive for excellence. We value every guest's patronage and look forward to your visit again. Wish you a happy life!
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Guest User
Light Luxury Double Bed Room (Leisurely Living Space)
Stayed in Mar 2024
Business travelers
17 review
2.5/5
Posted on Mar 4, 2024
It says check-out is delayed until 15:00, but the waiter starts urging you at 1:00, then again at 2:00, and again at 14:50.
Original TextTranslated by Google
Response from Property: Dear guest, hello! The normal check-out time of the hotel is 12:00 noon. Your order has the right to delay check-out until 15:00. Therefore, in order to remind guests of the check-out time, the hotel will contact the guests around 13:00 to remind them whether they need to extend their stay. Check-out time; I understand that the waiter contacted you around 13:00 that day, and you were not sure whether you needed to check-out at that time. So we will contact you again at 14:14 to confirm whether to extend your stay or check out and inform you that the latest check-out time is 15:00; in order to avoid unnecessary fees for guests checking out overtime, the waiter will remind guests about 10 minutes in advance that check-out is approaching. room time. Xiaoyue's original intention is to remind guests, and I'm really sorry for causing any trouble to you! At the same time, thank you for your valuable suggestions to us. We know that this is the greatest love and help to us. We will seriously study and rectify it to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again and wish you all the best!
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Kuangfengzhizui520
Light Luxury Double Bed Room (Leisurely Living Space)
Stayed in Jun 2024
Business travelers
19 review
2.5/5
Posted on Jun 13, 2024
Hygiene: The bathroom is not hygienic, as if it has not been cleaned
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Xiaoyue is deeply sorry for failing to provide you with satisfactory service during your stay and causing a bad experience! The sanitation of the room must be cleaned strictly according to the requirements by the waiter, and then the foreman can check the sanitation of the room before arranging the guest. Xiaoyue was also very surprised when I saw your feedback. I don’t know whether it is because the bathroom items are not fully equipped or the hygiene details are not in place. Xiaoyue sincerely hopes that after seeing your reply, you can contact you to understand the specific situation for better improvement. We regret that we were unable to provide you with a satisfactory check-in experience this time. Your feedback has been submitted to the relevant departments, and we will strengthen the training and inspection of our waiters. We sincerely look forward to your visit and Xiaoyue Club is fully committed to your review. Wish you a happy life!
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Anonymous User
Light Luxury Double Bed Room (Leisurely Living Space)
Stayed in Aug 2023
Other
2 review
1.0/5
Posted on Aug 23, 2023
We just entered the hotel. The hotel has convenient transportation and the front desk service attitude is also very good. When we entered the room, we brought our own quilt cover and asked the guest room aunt to help us cover it. The aunt looked reluctant and said that she had to get off work, but in the end she was still very reluctant. She helped us put the quilt on. She was very understanding that she was tired after working all day. She also gave us welcome fruits when we checked in, which was very considerate. When I took a shower in the middle of the night, I found that the hotel's bath towels were not clean. There were blood stains in the towels, which was really disgusting. , I was so scared that I was really afraid of getting sick. I didn’t dare to use it during the whole process. Fortunately, I brought my own towel. This hygiene is what I discovered after staying in so many hotels. I couldn’t bear to give bad reviews without intentionally doing so. The hygiene is so bad. The blood stains seemed to be my aunt’s blood. It’s really terrible. This hygiene completely shocked me. There are pictures of the real reviews. There is evidence. I originally wanted to complain that day, but I didn't want to bother the front desk at night. I hope you pay attention to hygiene, otherwise you may get infected if you stay here.
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Original TextTranslated by Google
Response from Property: Dear guest, hello! Bedding and towels in our hotel must be replaced strictly in accordance with the standard of one change per guest. After the linen is sent to a professional washing company for cleaning and disinfection, a dedicated person will be responsible for inventory and inspection! Xiaoyue regrets that we have brought you a bad check-in experience. We sincerely apologize! But at the same time, I am also very confused about the reason why this happened, because the picture you provided looks more like the color of lipstick. After investigation, I found that the room attendant does not know how to put on makeup, and the hotel cleaning staff is male. Xiaoyue sincerely hopes that during your stay in the hotel, if you have any problems with the room facilities and equipment, you can call the front desk at any time. You can express your reasonable demands in time. Xiaoyue can also serve you better. We are on call 24 hours a day to serve you. Serve. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you for more details. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again!