Ibis Budget Nanterre la Defense

Ibis Budget Nanterre la Defense Reviews

Ibis Budget Nanterre la Defense

38 Av. Georges Clemenceau, Nanterre, FranceView Hotel Details
Ibis Budget Nanterre la Defense
Ibis Budget Nanterre la DefenseIbis Budget Nanterre la DefenseIbis Budget Nanterre la Defense
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Ibis Budget Nanterre la Defense Guest Reviews

3.6/5
21 review
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All Reviews(21)
Positive reviews(16)
Reviews with photos/video(1)
Negative reviews(5)
Guest User
Double Room
Stayed in Jul 2022
Friends
2 review
1.0/5
Posted on Jul 20, 2022
Just giving it a one star over all. The location was okay. Not bad. It was clean enough for a budget hotel. But the worst thing was the drilling/ construction work that was being done by the hotel. It was so loud I could not sleep. I pay for a hotel to have a rest not for there to be drilling that starts before 11am in the morning. Absolutely despicable. Really dreadful. Got a headache and with the extreme heat outside it was just a horrible experience overall
Guest User
Double Room
Stayed in May 2023
Couples
4 review
4.2/5
Very Good
Posted on May 10, 2023
Good service. In terms of facilities, an additional bedside table would be needed in the double rooms, a few more towels and larger pillows, if not at least provide for the supplement.
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kafsinkaf 1912
Double Room
Stayed in Jun 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 5, 2023
That's great
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Guest User
Double Room
Stayed in Jun 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Jun 26, 2024
Hôtel sympathique, bien placé selon là où je dois aller. Le petit déjeuner n'est pas démesuré, mais est suffisant (il manque quelques fruits, en plus de la salade de fruits). Par contre, les draps et sur-matelas sont largement plus petits que la literie (ce qui expose le haut et le bas du matelas, et surtout donne l'impression d'un travail mal effectué, le temps de se rendre compte que finalement il est impossible (parce que j'ai essayé, du coup !) de faire tenir un drap-housse plus petit que le matelas...). Bref, adaptez votre linge, ce serait plus professionnel.
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Guest User
Stayed in Dec 2023
Other
0 review
1.0/5
Posted on Dec 18, 2023
I have stayed in many Ibis Hotels before this. Clean, cheap, fairly comfortable. This one was the low point of my trip, though. It was raining and 9 degrees out, but no heat inside. There was a vent of outside air coming into the shower, so too cold to even take clothes off. No kettle for tea, nothing. Staff at the desk were nice enough, but when I asked for a cup of hot water, he gave me warm tap water in a wax cup. Awful! Cannot recommend this one.
Guest User
Stayed in Jan 2023
Friends
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
Look this is a budget hotel so that is what you get. Staff were helpful, spoke English if that is important to you. Rooms were basic but it’s a budget hotel. They were clean which is important. The car park could be better signposted as we had to park on the street, which wasn’t easy, to ask at the hotel were the car park was. It is before you reach the hotel entrance on the main road, but parked cars partially blocked it. Overall a good experience and worth the budget price we paid.
Response from Property: Madam/Sir, We thank you for your comments following your stay at ibis budget Nanterre La Défense. It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, we ask you to believe, Madam/Sir, in the expression of our best feelings Ibis budget Nanterre
Guest User
Stayed in Jan 2023
Other
0 review
1.0/5
Posted on Jan 31, 2023
I genuinely cant believe i paid over £200 per night for this The room was prison like; comprising of a rough metal bed, sponge mattress and very small room to manoeuvre around of it. The bathroom sink was in the room, the walk in shower opened into the main room where a bedside table would be and the toilet was in a small cupboard. I have never experienced a bathroom split between 3 areas especially not one where you have absolute zero privacy. There was no iron or hairdryer - there was 1 available at reception where you have to leave your passport as deposit. It looked as if it was built 100 years ago and the cracks papered over. It was hard to find and in a terrible location with hostile locals. Absolutely everything about this hotel was so grim except for the staff who were lovely
Response from Property: Madam, Sir, We thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn't get it right this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day. Please accept, Madam, Sir, our distinguished greetings. Ibis budget Nanterre La Défense Covered Parking 38 Avenue Georges Clémenceau 92000 Nanterre Proche Défense, Uarena, RerA, Metro 1. Tel: 08 92 70 05 91 E-mail: h7265@accor.com
Guest User
Stayed in Sep 2021
Other
0 review
1.0/5
Posted on Sep 24, 2021
I booked 2 rooms for 14 nights starting from August 31st, 2021 for my family. Early in August 2021 when our family travel itinerary changed, I cancelled the reservation. Since then I have sent several emails to the hotel requesting for refund. The hotel has neither acknowledged nor responded to my emails. In 2021! you have an organization that does not respond to official emails. I have called the contact phone number of the hotel on several occasions, the call never goes through. This is a new low in customer services. if I do not get my refund as soon as possible, I will be left with no choice but to escalate to the Authorities that I have been scammed by the hotel.
Adrien
Stayed in Oct 2023
Friends
5.0/5
Outstanding
Posted on Oct 15, 2023
Nice
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Very warm welcome, the whole team was great, I highly recommend this hotel. There was nothing to say about cleanliness and hygiene. Good breakfast with a variety of choices, and service that meets our expectations, the receptionists and the housekeeping team remain at our disposal throughout our stay
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Guest User
Stayed in Feb 2024
Other
0 review
4.0/5
Very Good
Posted on Feb 13, 2024
Very good stay in this hotel. Its main weak point is its complicated bus access during peak hours from La Défense or Nanterre University. We can also regret the somewhat limited space in the rooms. On the other hand, we must emphasize the extreme kindness of the staff who welcomed us and the very good overall quality (cleanliness and quality of breakfasts in particular). Thank you for this welcome.
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Jean Christophe
Stayed in Dec 2023
Business travelers
5.0/5
Outstanding
Posted on Dec 29, 2023
Friendly hotel and staff. Perfect and clean room upon arrival. We feel good. The only problem is that parking is a little difficult and private parking is expensive per night.
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MATHIEU
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 29, 2023
Very good, nice underground parking lot with 2m height. Quiet room, one person present 24/7
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Guest User
Stayed in Jun 2023
Business travelers
0 review
5.0/5
Outstanding
Posted on Jun 28, 2023
I recommend this hotel, often used professionally. It has just been renovated with comfort that meets IBIS standards. Quiet, comfortable Ibis budget rooms, very warm welcome, Nanterre City very close as well as RER.
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Guest User
Stayed in Jun 2023
Family
0 review
3.0/5
Posted on Jun 7, 2023
Non-compliant stay note, difficulties in obtaining reimbursement. In dispute with the financial body... Perhaps with this post the sales management will do what is necessary to reimburse the overpayment, who knows... Wait & see!
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