Novotel Nantes Centre Gare

Trending area of the city Well located for sightseeing or conferences and concerts, there's secure paid parking below the hotel Friendly staff and lots of options for food and drink in a trending area of the city

Novotel should be ashamed of this hotel The common areas are nice and the employees friendly, but the Clasique and Superior rooms needed an urgent refresh 20 years ago. I simply cannot understand how this place is alowed to keep 4 stars... With the exception of the executive room, the rest are extremely dated and the bathroom condition and age was simply unacceoptable. The 1st room we got had oil on the carpet (sofa bed, we assumed) and the staff moved us to another one wich was "ok" but still way below the expectations. The staff confimed that all the non-executive rooms were the same. Regarding the room, the bed was confortable and clean. TV was very small, minibar didnt work and the rest of the room (particularly the carpet) felt very old and not properly mantained or cleaned. The room smelled old. The bathroom was clearly the worst. Absurdly dated (probably 50+ years) not well maintained and the cherry on top: the bath had a shower curtain instead of a screen. There is basically no load/unload area, as there were cars parked there. The closest car park is relatively modern and convenient but didnt have security and in general didnt feel safe at least on a weeked day. We stayed one night and cancelled the rest. We did not enjoy our stay nor did we use any additional services. We basicaly stayed 9 hours between checkin and out. I would not recommend unless staying on a executive room (that is basically a standard 4* hotel room) and will absolutely not stay again.