Hotels near Jardin Ile de Versailles, Nantes

The hotel is ideally located in the heart of the city, allowing you to visit everything walking and having a parking space, but the litter is not at all (fine and very hard matlas), it is the same litter that you can find in the Ibis hotels **. The chairs are straight and too small (this hardly covers the bed intle), the small and unvolume cousins, the fine coat and all small. This point must really be changed, at present they are absolutely not worthy of a 4-star hotel. The rooms are quite small.

This hotel is in a fabulous location. Bars, restaurants and shops all nearby. However the staff are not of the same quality. Our room had a bath but the plug did not work and so the water just drained out as fast as it came out of the taps. The device on the side of the bath was broken and thus the plug was useless. I mentioned to the girl on reception that there was a problem with the bath and it needed fixing. She told me she would get it fixed. Nobody arrived to fix it that day so I explained the situation to another girl the following day. Again nothing happened. Both girls were not interested and ghisvreflects very poorly on the hotel and the Mercure group in general.

Staff were friendly and very helpful. Apar**ent was excellent as was the view from the windows. Lots of space to relax in and plenty surface area for cooking and serving dinner (nice big wooden table). Would have given it 5 stars (rather than 4) for amenities except we had difficulty operating the cooker (neither of us had used an induction hob before and didn’t know that we needed to match the pot size with the ring/hob size and so it kept turning off confusing us). It was for my birthday and the staff had put happy birthday balloons on the bed and that was a nice touch. It was a good birthday and I enjoyed the space, wine and food we cooked. Shower was also noticeably nice.

The Hotel is well placed in a quiet street very close to Place Graslin. The staff are excellent and the breakfast is good with a plentiful supply of quality food including some local produce. Our biggest complaint was that having paid for a premium room there were some issues which made it less than comfortable. Room 226 has a separate toilet to the bathroom with no wash basin so that you have to walk across the room to wash your hands. It also meant that the toilet was a small cupboard. The room was a good size but only had one chair and the biggest inconvenience was that there were no bedside cabinets or even a shelve. In fact storage space was very limited the wardrobe was an open hanging rail. I raised this with reception to be told that was what was provided. It was not until a couple of days later when all the rooms were being cleaned (and doors were left open) that we noted every room had bedside cupboards or shelves and that most had a wardrobe with a door. I am sure that this could be put right in a premium room but it did become an annoyance especially as we both wera glasses and it is very useful to be able to put them close at hand when you go to sleep.

Good and calm

I absolutely would not recommend this hotel for anyone! We stayed at this hotel recently and were disgusted with the conditions! The rooms were dirty, the bathrooms grout was yellow and dirty with poo on the wall next to toilet. After a long travel and 44 degree heat when we checked in the hotel took 300 euros from our card, in their words to pay for ”damages”. I disputed this as I didn't agree with such a large amount being taken for a security deposit. They told me it would be refunded on check out and the receptionist was rude and did not care. This amount was not for charges to the room as when I checked out I had to pay for a coffee and taxes separate on top of the deposit! When we checked out they would not refund the money and I had to stand and argue with the rude reception staff for 30 minutes before they would refund in front of me. When we went to the room, the air con was broken and the thermostat to change the temperature was damaged with all the buttons broken out. If they are taking £300 for damages this should have been fixed and the room should not have been allowed to have people stay in it. When I complained they took about 3 hours to change our room and then instead of giving me the keys gave the keys to my son who had no idea what was happening so didn't tell me about it! I questioned them as to why they were giving the keys to a child and not an adult and they were rude and did not care. When we moved rooms the room was dirty too and there was an ant infestation. All night and the next morning we were killing ants and found them crawling over our clothes and belongings and then found ant powder all over the floor. clearing the hotel has an ant infestation that they already know about so we shouldn't have been put in that room and also I then had to keep my1 year old baby away from the dangerous chemicals! This is disgusting and the hotel should be removed from sale!!

Very above, to avoid even escape. For a professional trip of 5 nights (from 30/10 to 04/11), I booked two rooms on 23/10 at 18:30 by phone, the announced price was for two rooms at 412€50, finding this very interesting price I passed a call at 19:00 to confirm The conditions that the person confirmed me well. My stay once finished I pass to the host the person tells me that she doesn't find the second room in her software and that she must look for more. She tells me the double in charge, explaining the situation she tells me that a trainee has already made this mistake and she would come with to not make this mistake again but she will still debit my account for the double of the announced price. I find it unhellable, because if I had been announced this price from the beginning, I might not have booked especially that other hotels are in the sector with better services. With regard to the rooms it is not exceptional, with a real defect of isolation, one of the rooms had even a heating problem ... Shortly very disappointed of this stay and treatment.

very confortable and clean. Extremely rich breakfast. Place is convinent to Airport but taxi is very expensive compared to the lenght of the trip. I've been happy anyway.