Vienna 3 Good Hotel (Nantong West Railway Station) Reviews
Vienna 3 Good Hotel (Nantong West Railway Station)
North Building, Xinchao Commercial Building, Tongyang South Road, Pingchao Town, Tongzhou District, Nantong, Jiangsu, ChinaView Hotel Details
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Vienna 3 Good Hotel (Nantong West Railway Station) Guest Reviews
4.8/5
Excellent
329 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(329)
Positive reviews(323)
Reviews with photos/video(38)
Classy environment(39)
Awesome amenities(25)
Friendly front desk staff(20)
Delicious breakfast(19)
Easy to get around(17)
Would stay again(12)
Many amenities(12)
Near shopping area(5)
Negative reviews(6)
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Sep 26, 2024
The simple room has a bad smell but the staff change room to business room. Better but still little smell. Cheap price good location. Food nearby. Convenience store nearby
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
20 review
3.0/5
Posted on Apr 11, 2024
Staff does not speak english. Not a really great breakfast. Very near to railways station. Taxi would really become angry to take you to such a small distance.
Guest User
Deluxe King Room (Intelligent Guest Control+Self Laundry+Free Parking)
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 26, 2023
设施:OK
卫生:OK
环境:OK
服务:OK
Anonymous User
Superior Queen Room
Stayed in Oct 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 30, 2023
The hardware is nothing to say, it's new and clean, and the pillows are very comfortable and easy to use, which I love. The service is also in place, and we were upgraded to a king bed room with a window for free. The only drawback is that the sound insulation effect is a bit poor, and the traffic outside the window is a bit noisy...
Original TextTranslated by Google
Response from Property: Tourists are leaving at dusk, waking up drunk and noisy. The road turns and the embankment slopes. There are always flowers all the way to the top of the city.
Fengyouxinglv
Deluxe King Room (Intelligent Guest Control+Self Laundry+Free Parking)
Stayed in Apr 2023
Family
22 review
1.0/5
Posted on Apr 18, 2023
I checked into a hotel in the middle of the night, and the room felt like the benzene level exceeded the standard. I felt too uncomfortable inside. The inside was very new, but I could see that a lot of the cleanliness was covered in dust from new decorations. I also communicated with the customer service to see if I could change the room. Or borrow a fan to ventilate it. My child and I couldn't sleep at all. The customer service insisted on saying that it had been running for half a year and refused to lend me the fan. I had no choice but to take care of the child. At around 12 o'clock in the middle of the night, I packed it up and sent it to the next door. I made a reservation to check into a hotel. To be honest, I have also worked in the hotel industry, and this kind of customer service attitude is a bad review...
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Response from Property: Dear lady, I’m sorry to give you a bad experience! We apologize for. ! When it was close to 12 o'clock, we received feedback from the front desk and told the front desk immediately that if we were not satisfied with certain rooms, we could change rooms. Thank you for your feedback, which made us aware of the shortcomings of our work. First; we will strengthen front desk service training (when there is feedback from guests, we will actively deal with it and should not waste time). Secondly, we will strengthen the sanitation of blind corners on floors and clean up the remaining construction dust. Thank you again for your suggestion. We will continue to strengthen and implement various health and service standards! . We look forward to your visit again and we will provide you with VIP service, thank you!
alexmask
Deluxe King Room (Intelligent Guest Control+Self Laundry+Free Parking)