Crystal Orange Hotel (Nantong Xinghu 101 Square)

Crystal Orange Hotel (Nantong Xinghu 101 Square) Reviews

Crystal Orange Hotel (Nantong Xinghu 101 Square)

Building 1, Xinghu 101 Square, No. 1101 Xinghu Avenue Road, Development Zone, Chongchuan District, Nantong, Jiangsu, ChinaView Hotel Details
Crystal Orange Hotel (Nantong Xinghu 101 Square)
Crystal Orange Hotel (Nantong Xinghu 101 Square)Crystal Orange Hotel (Nantong Xinghu 101 Square)Crystal Orange Hotel (Nantong Xinghu 101 Square)
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Crystal Orange Hotel (Nantong Xinghu 101 Square) Guest Reviews

4.8/5
Excellent
467 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(467)
Positive reviews(453)
Reviews with photos/video(47)
Classy environment(50)
Delicious breakfast(41)
Friendly front desk staff(24)
Large rooms(17)
Loved the view(15)
Convenient parking(14)
Perfect for business trips(12)
Many amenities(9)
Negative reviews(14)
Irene
Superior Queen Room
Stayed in Jun 2024
Business travelers
24 review
4.0/5
Very Good
Posted on Jun 9, 2024
good.............................................................
sparkledjoy
Superior Queen Room
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Great!
Response from Property: Thank you very much for your good review of our hotel. Your satisfaction is our greatest pursuit. We remain committed to providing excellent service and a comfortable stay. Thank you for your support
Guest User
Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
This is a very nice hotel, the rooms are really big and spacious and the beds are very comfortable. All staff are warm and polite. The noodles for breakfast were very delicious and the children loved it. The front desk was very considerate and gave us a small drink during the hot weather. I will definitely choose this hotel next time I come~
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Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is our motivation to move forward. But it doesn’t stop there. Crystal journey, accompanied by crystal, looking forward to meeting you again!
Teleisigangsheng
Superior Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
It's a very good hotel. There are many places to eat around and it's very convenient. The lady at the front desk has very good service. Even the cleaning lady is very enthusiastic. The room is also relatively clean. The restaurant and the laundry room are on the same floor, which is convenient. The environment is very good. , there are quite a lot of breakfast varieties, worth recommending [strong]
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Response from Property: Thank you very much for your favorable review of our hotel. Our team will continue to work hard to improve service quality and hope to serve you again in the near future.
Yimeimitang
Family Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 16, 2024
I am very satisfied and surprised. I have a very good impression of Orange Hotel. The room is very cost-effective. I will stay here again next time I come to Nantong
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Response from Property: Thank you very much for your praise. We will continue to provide you with thoughtful service and first-class accommodation experience, making you feel warm and comfortable.
Guest User
Deluxe 2-bed Room
Stayed in Jan 2024
Business travelers
1 review
2.2/5
Posted on Jan 18, 2024
1. The control light is broken, 2. The shower head garbage fell off the wall It’s been too long (I’ll go back and take more photos) The order included welcome fruit, but it was never delivered. I called to ask for it later, which was very perfunctory.
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Response from Property: Dear guests and friends: Hello! Thank you for staying at Crystal Orange Nantong Xinghu 101 Plaza Hotel. We are extremely sorry that you did not have a satisfactory stay experience this time! Regarding the hotel facilities and equipment problems, we have notified the relevant departments that they are undergoing rectification and inspection. If you have any problems during the check-in process, please call the front desk and we will help you solve it. We hope to book this hotel again. Give us a chance to apologize and wish you a happy life. !
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jan 15, 2024
It’s really nice. The view from the high floor is also very good. The front desk was very gentle and pretty. When I came back, my aunt was cleaning my room. I could see that she was cleaning it very carefully. I was also given a free upgrade to my room. This is my second time here. I will come back next time
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. We welcome you to come again and wish you a happy life!
Guest User
Superior Queen Room
Stayed in Jan 2024
Other
5 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The room was very spacious and quiet. It was really beautiful to watch the sunset through the screen window. When I was checking out and waiting for my friend in the lobby, the lady at the front desk gave me a bottle of hot water to warm my hands. It was really thoughtful.
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Response from Property: Hello! Thank you very much for your recognition and evaluation, we will work hard to do better and better! We hope you can continue to pay attention to and support us and provide us with more suggestions and opinions!
Guest User
Guestroom - Double Occupancy
Stayed in Dec 2023
Couples
1 review
1.0/5
Posted on Dec 31, 2023
I booked 538, but it didn’t show that the last room was on sale. As soon as I checked in and got to the room, I saw that the price had dropped to 498, and it showed that the last room was on sale. After I finished my meal, I went in and saw that it showed 479. So from my understanding Because it was the tail room, it was cheap, but the front desk of the 538 room I booked still arranged for me to stay in the tail room. The front desk asked me to pay a high price to stay in a special room. The hygiene is really hard to describe. I stayed on the mattress on the balcony. Everything left by the guests was not wiped clean. Even the frequently used light switches were so dirty. The bedside tables were equally dirty. Overall, they were just dirty.
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Response from Property: Dear guest, hello, Xiaoju apologizes to you. In terms of hotel hygiene, we will strengthen guest room training. We have made rectifications. We hope to bring you a comfortable experience next time. Thank you for your feedback. ,wish you a happy life!
Guest User
Twin Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Great stay experience. When we checked in, Ms. Zhou at the front desk saw that we brought our children and gave us oranges, which was very sweet. The room was large and smart. The location was also great. Xinghu Street behind it had everything and was very lively. I will stay here again next time
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Response from Property: Dear guest, thank you for staying at Orange Crystal Star Lake 101 Plaza Hotel. Thank you for your recognition of my service. I am very happy to see your good comments on the hotel's location and service quality. The hotel is adjacent to the World Trade Plaza and AEON Dream City Shopping Center, with everything you need for food, drink, entertainment and cinemas. Welcome to experience it next time.
Olivia2488
Deluxe 2-bed Room
Stayed in Mar 2024
Solo travelers
5 review
1.0/5
Posted on Apr 2, 2024
The front desk who helped me check in didn't know anything about the hotel. I didn't know any information about the hotel. The rooms in your hotel are old and the room rates are higher than other nearby hotels. Paying more attention to service is the key. I don't recommend staying here.
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Ivan
Family Room
Stayed in Apr 2024
Family
9 review
4.7/5
Amazing
Posted on Apr 27, 2024
+ Rooms with city views. - by the time breakfast starts at 6.30 there is not enough food.
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Response from Property: Thank you for your love and support for our hotel. Your praise is the greatest support and encouragement to us! It will also be the driving force for our continuous progress! Looking forward to your next visit
Bingxuediaoling
Deluxe Queen Room
Stayed in Aug 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Aug 18, 2023
This is my third stay. The room is very clean, the breakfast is very good, and the view outside the window is also good. It is also close to the shopping center and there are many places to eat outside.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our hotel is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
sheli8683
Superior Queen Room
Stayed in Aug 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 27, 2023
The room was quite comfortable, the downside was that I didn't have breakfast, and the fee was not refunded. Parking was also convenient and the space was large enough.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our hotel is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travelers
8 review
3.2/5
Posted on Jan 27, 2024
In the same building as Vienna, the floor is high, the view is good, and the hygiene is average. After checking in, there was a smell of cigarette smoke, and there was still ash in the sink. In addition, the air conditioner was too loud, and the air volume was minimal. It was so noisy that I couldn't sleep. I turned it off. The air-conditioned cup was thin and cold, so I slept all night wrapped in a coat. In addition, the gym was too shabby, how could it be called a gym?
Original TextTranslated by Google
Response from Property: Dear guests and friends: Hello! Thank you for staying at Crystal Orange Nantong Xinghu 101 Plaza Hotel. We are extremely sorry that you did not have a satisfactory stay experience this time! Regarding the hotel facilities and equipment problems, we have notified the relevant departments that they are undergoing rectification and inspection. If you have any problems during the check-in process, please call the front desk and we will help you solve it. We hope to book this hotel again. Give us a chance to apologize and wish you a happy life. !