Nantong Novlion Hotel (Adventure Kingdom Railway Station) Reviews
Nantong Novlion Hotel (Adventure Kingdom Railway Station)
No.2 North Street, Chongchuan District, Nantong, Jiangsu, 226002, ChinaView Hotel Details
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Nantong Novlion Hotel (Adventure Kingdom Railway Station) Guest Reviews
4.8/5
Excellent
1250 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1250)
Positive reviews(1224)
Reviews with photos/video(133)
Friendly front desk staff(139)
Delicious breakfast(137)
Awesome amenities(99)
Close to amusement park(45)
Perfect for business trips(39)
Loved the night views(9)
Has rooms for families(8)
Excellent afternoon tea(8)
Negative reviews(26)
Murat hi from Langkawi
Superior Twin-bed Room(City View)
Stayed in Jul 2024
Family
30 review
5.0/5
Outstanding
Posted on Jul 21, 2024
We stayed 2 days. Very friendly staff. Clean room, perfect location. Best hotel to stay with family.
Response from Property: Dear guests, thank you for your stay, and thank you for your affirmation of us, the photos are great! Welcome to bring your family back next time, Novlion look forward to seeing you!
WC11
Superior Queen Room(City Diew )
Stayed in Dec 2023
Couples
12 review
5.0/5
Outstanding
Posted on Feb 7, 2024
Great location and great food. The hotel itself was spacious and clean. Would definitely stay again.
Response from Property: Distinguished guests, thank you for your recognition of us,we wish you a healthy new year, a successful career, you are welcome to visit at any time!
Guest User
Superior Twin-bed Room(City View)
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Overall pretty good for business stag.
Response from Property: Dear sir, thank you for staying with us! we are glad you gave us five stars comments. we will continue to do our best to our guests. we expect you will back soon.
Guest User
Superior Twin-bed Room(City View)
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is in a great location, right next to the subway station, making travel very convenient. There are also amusement parks such as Water World nearby. The hotel rooms are large, as are the bathrooms. The price/performance ratio is very high among similar hotels. There is also free afternoon tea, which is worth a visit.
Original TextTranslated by Google
Response from Property: Dear friends, hard work pays off. Thank you for your continued support for Nono. Nono’s growth is inseparable from the care and tolerance of Nono friends. Nono will also uphold its original intention, put service first, and bring home-like warmth to the guests. Nono is always waiting and looks forward to your patronage again!
Guest User
Superior Queen Room(City Diew )
Stayed in Apr 2024
Couples
16 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The front desk service was very good. Chrysanthemum tea was given as soon as I entered the door, which was very thoughtful. The location is excellent and very convenient in the city center. The room is very spacious, bright and comfortable. It was a very good experience.
Original TextTranslated by Google
Response from Property: Dear friends, hard work pays off. Thank you for your continued support for Nono. Nono’s growth is inseparable from the care and tolerance of Nono friends. Nono will also uphold its original intention, put service first, and bring home-like warmth to the guests. Nono is always waiting and looks forward to your patronage again!
Guest User
Superior Queen Room(City Diew )
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is great, with complete facilities, clean and sanitary, and a large space, which is enough for a family of three. The hotel is close to the Mixc, which is convenient for shopping. It is also close to Nantong Railway Station with convenient transportation. The breakfast is also great, with both Chinese and Western food. I will book this hotel again next time I go there.
Original TextTranslated by Google
Response from Property: Dear Nono friends, we are very happy to spend a short and pleasant time with you in the hotel. It is the happiest thing for Nono to gain your satisfaction. Nono will continue to serve with all our heart as always and look forward to your visit again!
Xiaojuanjuan999
Superior Twin-bed Room(City View)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is large and clean. Yuanyuan at the front desk upgraded my room. The service was thoughtful and she reminded me to have afternoon tea in time. I will stay here every time I go back to my hometown. The breakfast is also very delicious.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing and recognizing Nono. The swallows are returning and the flowers are blooming, and the spring breeze is accompanying us all the way. The blooming season and the beautiful you meet unexpectedly. Nono wishes that every day of yours is filled with sunshine and laughter, and you will reap full happiness and success. We sincerely welcome you to patronize again!
Guest User
Superior Queen Room(City Diew )
Stayed in Jan 2024
Family
12 review
2.0/5
Posted on Jan 23, 2024
Finally I saw the best five-star hotel in Nantong:
1: There are people in the parking lot but they don't direct people. There is a security guard standing in the parking lot but he just watches you park your car randomly and doesn't come forward to inform you that there is an underground parking lot below. He just stares blankly
2: None of the waiters in the hotel will greet you. They ignore you when they see you coming. Some even walk in the middle without giving way
3: The hardware facilities are only at the four-star level of more than ten years ago. There is no buffer for the door. Every room door closes with a bang. People with heart disease should be careful
4: The bathroom is not cleaned properly. There are all kinds of stains on the tile floor. The toilet is also an old-fashioned toilet with little and slow drainage
5: The most important thing is that the service awareness is very poor: I attended a friend's wedding. The waiters wore T-shirts and had no work badges. They were all aunties over 40 or 50 years old. This is the first time I have seen this in a star hotel; the aunties would take the initiative to chat with guests when they were free. I want to say that the service is too good or too unprofessional? When serving dishes, fingernails often touch the soup, and I am too lazy to say anything. What is too much is that the remaining abalone is left on the table, and it is claimed that it is in the shell. Our hotel does this!!! When serving dishes, after knocking over the guest's drink, there was no immediate apology or handling, but immediately said that the guest was careless and it had nothing to do with me, and then argued with the guest. When the lobby manager came, she was not replaced and she was allowed to continue serving. This is the first time I have encountered such a mysterious operation. The aunt is not professional, and the manager is not professional either. Afterwards, it was claimed that this was an outsourced staff. Who are they fooling with this old routine of the news broadcast! ! !
In summary, Nantong is such an unprofessional and service-free city, just like the Su F license plate on the road outside. When driving, you don’t use the turn signal when changing lanes. You can change lanes on solid lines and double yellow lines everywhere. I can only say that I will never go to this city or this hotel again!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, first of all, I apologize for the bad experience you have had when visiting the hotel. The hotel parking lot gives priority to guests parking on the ground, which is more convenient for guests to enter and exit. It is also because it is not easy to find the elevator in the basement. The security mainly directs the diversion of ground and underground parking. The ground allows cars to drive in if there is a parking space. Only when it is full will guests be allowed to park underground. The hotel front desk and even the restaurant will greet guests warmly when they meet them. It may be because of the wedding banquet you attended that the waiter was not able to give you a timely avoidance when serving dishes or carrying drinks. I apologize to you. The hotel has indeed experienced the baptism of time and is no longer young. There are traces of years of polishing, but we have carefully maintained the rooms. The doors have slow closing devices. Only when the door is pulled directly and closed will there be a closing sound. There are traces of corrosion on the floor of the bathroom, but we have carefully cleaned the hygiene to ensure that it is clean, so you can rest assured. Because the wedding banquet serves dishes quickly, the dishes may be accidentally touched when serving, and some dishes will be removed or the table will not fit. We will focus on training on this issue in the future. The cars on the road are not something our hotel can intervene in, but we still love our city. We can't blame the city for the driver's problems. The city is too innocent. We all hope that the city we live in is beautiful! The New Year is approaching, and Nono wishes you all the best in the new year. Thank you!
Baoshanmenglou
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 10, 2024
Facilities: Complete
Sanitation: Clean
Environment: Elegant
Service: Good
Original TextTranslated by Google
Response from Property: Simple praise is better than soft and lingering love words. With your encouragement, we will stride forward. I wish you a prosperous 2024! A bright future! A wonderful life! We look forward to seeing you again!
Nanrenbangxiongdihui
Superior Twin-bed Room(City View)
Stayed in Dec 2023
Friends
288 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The hotel's services and facilities are very good, including the breakfast, but the sound insulation is too poor. The cleaning lady is noisy in the morning. I am quite satisfied with everything else. It is very cost-effective and the front desk service is great.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Nono and praising Nono's service, facilities and breakfast. We sincerely apologize for the poor sound insulation in your room. We will continue to work hard to improve the sound insulation, strengthen employee training, and enhance the comfort experience unique to Novarin from all aspects. We look forward to seeing you again and wish you a happy life!
Anonymous User
Superior Twin-bed Room(City View)
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Very satisfying experience. The weather was cold and there was a warm bed at night, hahaha
Facilities: New
Sanitation: Good
Environment: Good
Service: Considerate
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Nono. We are glad that you can feel our dedicated service. We warm you with our heart and your words also warm us. Nono is looking forward to seeing you again!
Cuichen
Superior Queen Room(City Diew )
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The breakfast is good, the hygiene is good, and the service attitude is good, especially the front desk lady Xiaoxue, who has a sweet voice and can proactively provide me with an ID card film, welcome tea 🍵, the noodles for breakfast taste very good 👍, and a small gift was given when checking out. Very good!
Original TextTranslated by Google
Response from Property: Dear guest, I would like to express my gratitude to you with a little heart. Thank you for your five-point praise. I wish you a smooth work and a happy day! Welcome to come often!
Guest User
Superior Twin-bed Room(City View)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Satisfied with the service and the room type!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing and recognizing Nono. The swallows are returning and the flowers are blooming, and the spring breeze is accompanying us all the way. The blooming season and the beautiful you meet unexpectedly. Nono wishes that every day of yours is filled with sunshine and laughter, and you will reap full happiness and success. We sincerely welcome you to patronize again!
Guest User
Parent-child Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Although the hotel is only four stars, it is better than many five-diamond hotels, and the service awareness is also in place. When checking in, they knew that I was staying in a parent-child room with two adults and two children. Before completing the formalities, they notified the room to add a set of toiletries. I just forgot to ask the name of the front desk lady. Thank you, lady! The breakfast is also very good!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing and recognizing Nono. The swallows are returning and the flowers are blooming, and the spring breeze is accompanying us all the way. The blooming season and the beautiful you meet unexpectedly. Nono wishes that every day of yours is filled with sunshine and laughter, and you will reap full happiness and success. We sincerely welcome you to patronize again!
Guest User
Superior Twin-bed Room(City View)
Stayed in May 2024
Family
14 review
5.0/5
Outstanding
Posted on May 4, 2024
Very satisfied with the stay. The waiters are warm and friendly, and the service is humane. Basically, I don't have to go to the service desk twice to ask for this or that. It is quiet, clean, and the room is large, and the room color is coordinated and comfortable. There are large windows and floor-to-ceiling, and the view outside the window is good. Breakfast and lunch include vegetable salad and Western bread. Milk coffee, grape juice, apple juice, yogurt, freshly fried eggs, boiled noodles, and vegetables and fruits, which are quite rich. I will choose to stay here again when I come to play in the future. There is a gym and self-service laundry. There are clothes hangers in the room, which is also suitable for staying for two or three days.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing and recognizing Nono. The swallows are returning and the flowers are blooming, and the spring breeze is accompanying us all the way. The blooming season and the beautiful you meet unexpectedly. Nono wishes that every day of yours is filled with sunshine and laughter, and you will reap full happiness and success. We sincerely welcome you to patronize again!