Hilton Garden Inn Nantong Xinghu

Hilton Garden Inn Nantong Xinghu Reviews

Hilton Garden Inn Nantong Xinghu

1st floor, Yixing building, No. 1, Changyuan Road, economic and Technological Development Zone, Chongchuan District, Nantong, Jiangsu, 226000, ChinaView Hotel Details
Hilton Garden Inn Nantong Xinghu
Hilton Garden Inn Nantong XinghuHilton Garden Inn Nantong XinghuHilton Garden Inn Nantong Xinghu
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Hilton Garden Inn Nantong Xinghu Guest Reviews

4.5/5
Good
1300 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1300)
Positive reviews(1247)
Reviews with photos/video(307)
Delicious breakfast(162)
Friendly front desk staff(129)
Perfect for business trips(87)
Convenient parking(69)
Near shopping area(39)
Awesome gym(11)
Has rooms for families(10)
Tasty coffee(8)
Negative reviews(53)
Asia Explorer
Garden Family Room
Stayed in Aug 2024
Family
5 review
3.7/5
Posted on Sep 1, 2024
Quite nice hotel, budget version of Hilton brand, but still very good. We were just missing a little bit of service with our luggage and no room service available. Just can order via Meituan. But in generally it was fine. Breakfast not as big as in an international hotel, but we'll between Western and Chinese selection. We would stay there again.
Response from Property: Many thanks for choosing Hilton hotel ,we appreciate for your stay and so sorry for the inconvenience during you stay ,we hope seeing your next coming to see our service improvement 。
Murat hi from Langkawi
Garden Queen Room
Stayed in Jun 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Goods place to stay in nantong
Response from Property: "Thank you very much for your kind words. I appreciate your feedback and it means a lot to me."
Eugene Lin KQ
Garden Superior Room (Double Bed)
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Good location. Clean and decent room
Response from Property: 尊敬的客官非常感謝您的入住及好評,您對我們的認可讓小花倍感欣慰,定不會辜負您的厚望努力做的更好,期待您的再次入住,祝您生活愉快!
Niraj Santoshkumar
Garden Twin Room
Stayed in Dec 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Good Place to stay
Response from Property: Thank you very much for choosing our hotel and leaving us a positive review, dear guest. We look forward to your next stay and wish you all the best in your life.
Anonymous User
Garden Superior Room (Double Bed)
Stayed in Aug 2023
Business travelers
3 review
1.5/5
Posted on Sep 21, 2023
Half of the things not working in the room. Poor service and noone speaks english. Breaskfast option is soo bad with so small options. Literally stayed hungry as most of things was only chinese style food. No option for dining at all. Will never come back
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at our hotel and sharing your dining experience. We apologize for not meeting your expectations. We will provide feedback to the restaurant regarding your suggestions and follow up on improvements. Thank you again for sharing. Your support is the driving force for our progress. We hope to meet you again soon. Wishing you a smooth journey and a happy life!
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Guest User
Garden Superior Room (Double Bed)
Stayed in Aug 2023
Business travelers
1 review
3.5/5
Posted on Aug 16, 2023
Check in was difficult due to language barrier and no willingness to support. Hotel allows smoking which is clear from the smell of the floors in the hotel. Location is good and rooms are nice to look at with lots of space. Breakfast very basic but edible.
Response from Property: Dear guest, hello! We have received your feedback on your stay and thank you very much for your stay and feedback on the hotel. We deeply apologize for not providing you with a satisfactory accommodation experience. We will contact you later so that we can better understand the details of the event. At the same time, the hotel will strengthen training for employees in English communication, in order to better communicate with foreign guests in the future, ensure our service standards, and improve our shortcomings. Finally, we invite you to continue supporting the hotel and testing our continuously improving service. We sincerely apologize again and look forward to your next visit!
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Guest User
Garden Twin Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Good good good good
Response from Property: 尊敬的客官非常感謝您的入住及好評,您對我們的認可讓小花倍感欣慰,定不會辜負您的厚望努力做的更好,期待您的再次入住,祝您生活愉快!
MUHAMMAD MISBAHUDEEN
Garden Twin Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 19, 2023
It's awesome and anonymous
Response from Property: Dear guest, thank you for your support and love to our hotel all the time. I am glad to know that your visit is another satisfactory stay! We look forward to your continued support for us, we will spare no effort to continue to bring you comfortable and satisfactory service experience! Thank you again for your feedback and we look forward to seeing you again soon! I wish you a smooth work and a happy life!
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Anonymous User
Garden Family Room
Stayed in Dec 2024
Booked for others
28 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The price-performance ratio is very high, the family room is spacious and comfortable, and the service is in place. Recently, the hotel is full of Christmas atmosphere, and I was lucky enough to win the second prize. The down pillows are not suitable, one is too low and two are too high, but I contacted the room service and they quickly replaced them with buckwheat pillows. Overall very satisfied
Original TextTranslated by Google
Response from Property: 尊敬的客官非常感謝您的入住及好評,您對我們的認可讓小花倍感欣慰,定不會辜負您的厚望努力做的更好,期待您的再次入住,祝您生活愉快!
Jinhu。
Garden Queen Room
Stayed in Dec 2024
Other
6 review
5.0/5
Outstanding
Posted on Dec 22, 2024
This stay at Hilton Garden Inn was a great experience! The room is well-appointed and well-furnished, the lighting is great, and the bedding is so comfortable that you can fall asleep in seconds. The staff is warm and considerate, and the service is super thoughtful. The food is rich and delicious, and there are many breakfast options. The public areas are comfortable and the gym is fully equipped. The location is also good, and it is convenient to travel around. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and good comments. Your recognition of us makes Xiaohua feel very gratified. We will not disappoint your high expectations and work hard to do better. We look forward to your stay again and wish you a happy life!
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AlexXi
Garden Twin Room
Stayed in Nov 2024
Business travelers
30 review
4.7/5
Amazing
Posted on Nov 7, 2024
Very good hotel, good breakfast, very quiet, next to the World Trade Plaza, next to RT-Mart, not far away there is also AEON Supermarket, shopping, eating, drinking and having fun are all very convenient,
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and good comments. Your recognition of us makes Xiaohua feel very gratified. We will not disappoint your high expectations and work hard to do better. We look forward to your stay again and wish you a happy life!
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Guest User
Garden Twin Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 12, 2024
This is my second stay. The overall environment of the hotel is good, check-in is quick, the room is clean and tidy, and a buffet breakfast with rich varieties is also provided. It is the first choice for business trips.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and good comments. Your recognition of us makes Xiaohua feel very gratified. We will not disappoint your high expectations and work hard to do better. We look forward to your stay again and wish you a happy life!
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Guest User
Garden Twin Room
Stayed in Oct 2024
Family
4 review
3.2/5
Posted on Oct 4, 2024
This is the worst Hilton Garden I've ever stayed in. I booked this one because I'm used to staying in Hilton. I went there a day early. To save money, I booked the Hyatt Place next door the night before. The check-in experience was very good, but the contrast was too great when I arrived at this hotel. The lobby at the entrance gave me a bad impression. The breakfast was right at the entrance, and the place was very small. There was a group of elderly people smoking and chatting there, which was very noisy. There were also elderly people smoking in the elevator, and no one cared. When I entered the room, the layout was not very good. When I opened the door, there was a sink, toilet and shower room. The shower room facilities were not good and dripped. The TV could only watch a few channels and was told that the system was being updated. At night, the uncle and aunt next door were very noisy and returned to the room in the middle of the night. The worst experience was the breakfast on the second day. There was nothing to eat when I went down to have breakfast at 8 o'clock. The service staff was not very good either. I decisively refunded the second night's stay. Ctrip was awesome. This hotel should not have the Hilton sign and mislead the public.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and good comments. Your recognition of us makes Xiaohua feel very gratified. We will not disappoint your high expectations and work hard to do better. We look forward to your stay again and wish you a happy life!
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Guest User
Garden Family Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
I came here temporarily to do something and accidentally discovered this hotel. The hygiene is very good, the bedding is very comfortable, the staff Daisy is very enthusiastic, and the front desk staff greeted me as soon as I entered the door. The location is also convenient. Overall it is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and good comments. Your recognition of us makes Xiaohua feel very gratified. We will not disappoint your high expectations and work hard to do better. We look forward to your stay again and wish you a happy life!
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YINGJIESHI
Garden Queen Room
Stayed in Jan 2025
Solo travelers
3 review
3.7/5
Posted on Jan 15, 2025
The facilities are great, and the breakfast is also very good. Unfortunately, when I checked out the next day, the three front desk staff (9-10 in the morning) were lifeless and chatted with each other. Their unprofessional attitude was really disgusting and incompatible with the hotel brand. I suggest that Hilton Garden Inn Xinghu Garden provide more training when recruiting people.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and good comments. Your recognition of us makes Xiaohua feel very gratified. We will not disappoint your high expectations and work hard to do better. We look forward to your stay again and wish you a happy life!
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