Lealea Garden Hotels Sun Reviews
Lealea Garden Hotels Sun
No.7 Shuixiu Street, Riyue Village, Yuchi Township, Nantou, Taiwan, 55546, ChinaView Hotel Details
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1 night
Lealea Garden Hotels Sun Guest Reviews
4.3/5
Very Good
129 review
Verified reviewsLocation4.5
Amenities4.0
Service4.4
Cleanliness4.3
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All reviews(129)
Positive reviews(125)
Reviews with photos/video(45)
Friendly staff(33)
Awesome rooms(31)
Delicious breakfast(21)
Secluded lake view(14)
Convenient for shopping(7)
Near shopping area(6)
Perfect for kids(5)
Would stay again(3)
Negative reviews(4)
yapah
Standard Quadruple Room With Balcony
Stayed in Nov 2024
Family
18 review
Great
Posted on Dec 25, 2024
Very good stay overall
Very good hotel with all the amenities and good breakfast for a very nice stay. The best hotel in Sun Moon Lake.
Response from Property: Hello, dear distinguished guest: Thank you for your support and love for Lili Zheyuan Suntan Pavilion! All colleagues are very happy that you are satisfied with the hotel's cordial service and exquisite meals. It provides comfortable and clean rooms and warm services that are close to the needs of tourists. This is the hotel's highest evaluation. Your praise is The driving force behind our progress, we sincerely hope that you will come again next time and give us another opportunity to serve you. Thank you.
Guest User
Standard Quadruple Room With Balcony
Stayed in Sep 2024
Family
1 review
Posted on Oct 3, 2024
The morning after our stay at Lea Lea, our entire family has been itching non stop. There are many red itchy spots all over the legs and it has caused our family to be extremely uncomfortable for the last couple days. Not sure if this is attributed to the cleanliness of the bedding or towels.
Response from Property: Dear RaymondWe are very sorry for your experience.After receiving your letter, we check the storage of towels and sheets as soon as possible.it seems ok like usual.We check the records to see if other guests had the same reaction.Hotels regularly cleaning and disinfection operations.The last time was 9/23.We will clean and check again to avoid a recurrence.Hope your family feel better now.We very sorry for the inconvenience.
Patriciatse
Superior Twin Room
Stayed in Feb 2025
Business travelers
2 review
Posted on Mar 7, 2025
Reception staff checked in at night time with slowly and not very compatible attitude. It the other employees give us right and enthusiastic attitude for parking .
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the slow check-in process and the less-than-ideal attitude of our reception staff during your stay. This is certainly not the standard of service we strive to provide, and we will address this with our team to ensure a more efficient and welcoming experience for all of our guests moving forward.We are, however, glad to hear that the other employees were able to assist you with parking in a helpful and enthusiastic manner. Your feedback is valuable, and we will continue to improve both the quality of our service and the overall guest experience.Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you again and provide you with a much more pleasant stay.
Ayto
Deluxe Family Room Lake View with Balcony
Stayed in Jan 2025
Travel with friends
8 review
Great
Posted on Mar 23, 2025
fantastic stay with breathtaking views of the lake and surrounding mountains. location is excellent, providing easy access to walking trails, the pier, and local attractions.
Desmond Chng
Superior Twin Room
Stayed in Mar 2024
Solo travelers
18 review
Outstanding
Posted on Apr 20, 2024
Very convenient location. Shopping and food street are just beside. Room are big and breakfast is wonderful.
Response from Property: Dear Desmond Chng, Thank you for your kind words about us. Your appreciation means a lot to us. If there's anything else we can assist you with during your stay or if you have any further feedback to share, please don't hesitate to reach out. We're here to ensure you have a comfortable and enjoyable experience with us. We look forward to welcoming you back again soon! Kind Regards, Lealea Garden Hotel-Sun
Nancy Soo
Deluxe Family Room Lake View with Balcony
Stayed in Aug 2024
Travel with friends
4 review
Amazing
Posted on Nov 24, 2024
The hotel service was good, with staff being attentive and helpful throughout our stay.
Response from Property: Dear guest Thanks to your comment.
Yun-De
Superior Twin Room
Stayed in Feb 2024
Travel with friends
8 review
Very Good
Posted on Apr 1, 2024
Friendly and helpful staff. Spacious room facing the lake.
Response from Property: Dear distinguished guest
thanks for your comment
Murray Clive
Superior Twin Room
Stayed in Mar 2024
Solo travelers
3 review
Outstanding
Posted on Apr 27, 2024
Fabulous location and service. Breakfast sensational. Handy to shops, ferry and a nice walk to the rope way to the Formosan village.
Response from Property: Dear Murray Clive,Thank you for your glowing review of Lealea Garden Hotel-SunThank you for taking the time to provide us with your feedback and review.We are extremely happy that you enjoyed your stay with us and that our good location was convenient for you.If there's anything specific you enjoyed or if there are additional suggestions you'd like to share, please feel free to reach out.We look forward to welcoming you back to Lealea Garden Hotel-Sun for another positive experience.Kind regards,Lealea Garden Hotel-Sun
TanLinna
Superior Twin Room
Stayed in Mar 2024
Travel with friends
1 review
Great
Posted on Apr 7, 2024
THE HOTEL IS NOT NEW BUT CLEAN N SPACIOUS. WE ENJOYED OUR 2 NIGHTS STAY HERE. STAFF IS GOOD, BREAKFAST IS GOOD, A NICE PLACE TO STAY IF U COME TO SUN MOON LAKE.
Response from Property: Dear TanLinna,Thank you for your kind words about our front desk.Your appreciation means a lot to us, and we'll be sure to pass on your thanks to our staff members.If there's anything else we can assist you with during your stay or if you have any further feedback to share, please don't hesitate to reach out. We're here to ensure you have a comfortable and enjoyable experience with us.We look forward to welcoming you back again soon!Kind Regards,Lealea Garden Hotel-Sun
Putri
Deluxe Family Room Lake View with Balcony
Stayed in Mar 2024
Family
3 review
Outstanding
Posted on Jun 29, 2024
good, parking available for free
Response from Property: Thank you for your glowing review of Lealea Garden Hotel-SunThank you for taking the time to provide us with your feedback and review.We are extremely happy that you enjoyed your stay with us and that our good location was convenient for you.If there's anything specific you enjoyed or if there are additional suggestions you'd like to share, please feel free to reach out.We look forward to welcoming you back to Lealea Garden Hotel-Sun for another positive experience.Kind regards,Lealea Garden Hotel-Sun
Samuel Ng KW
Superior Twin Room
Stayed in Feb 2023
Travel with friends
16 review
Amazing
Posted on Mar 31, 2023
There is 3 island around sun moon lake, this hotel is at the busy area. To boat to cable car all nearby.
Response from Property: Thank you for your evaluation, we’re looking forward to seeing you again.
Guest User
Deluxe Family Room Lake View with Balcony
Stayed in May 2024
Family
8 review
Outstanding
Posted on Jun 20, 2024
Very good
Response from Property: Dear ,Thank you for your glowing review of Lealea Garden Hotel-SunThank you for taking the time to provide us with your feedback and review.We are extremely happy that you enjoyed your stay with us and that our good location was convenient for you.If there's anything specific you enjoyed or if there are additional suggestions you'd like to share, please feel free to reach out.We look forward to welcoming you back to Lealea Garden Hotel-Sun for another positive experience.Kind regards,Lealea Garden Hotel-Sun
Anonymous User
Deluxe Family Room Lake View with Balcony
Stayed in Feb 2023
Family
9 review
Outstanding
Posted on Mar 17, 2023
Good view
Response from Property: Thank you very much for taking the time to write a review. Thank you for your praise and suggestions for our hotel. We welcome you to visit us again.
Holliangel
Deluxe Family Room Lake View with Balcony
Stayed in Dec 2024
Family
1 review
Great
Posted on Jan 29, 2025
The hotel feels very new. The room is very clean. The bathroom is large. The balcony is large and comfortable. The view is great. The location is also very good. It is close to the pier and the old street.
But the facilities in the main building are a bit old.
Nice accommodation experience
Original TextTranslated by Google
Response from Property: Dear guest, thank you for giving us the highest evaluation. Your praise is the driving force for our progress. We sincerely hope that you will come again next time and give us the opportunity to serve you again. Thank you.
Guest User
Deluxe Family Room Lake View with Balcony
Stayed in Nov 2024
Family
10 review
Very Good
Posted on Dec 14, 2024
There are 4 Lili Zheyuan stores in the Ita Thao business district, all nearby. The Suntan Hotel is not as high-end as expected. More than NT$5,000 per night is not worth it. It is better to book at Lishanlin. There is a cypress building next to the main pool. The breakfast has an unparalleled view of the lake. The price is also much cheaper.
Original TextTranslated by Google
Response from Property: Hello, dear guest: Thank you very much for sharing your experience of staying at the Sun Moon Lake Hotel. It is our honor to be your first choice hotel for vacation in Sun Moon Lake. Thank you for your affirmation of the Sun Moon Lake Hotel. I would like to express my most sincere apologies for the unpleasant experience this time. Thank you for your willingness to share our shortcomings in order to provide a more comfortable environment for our distinguished guests. We hope that you will give us another opportunity to serve you next time you arrange your trip so that we can provide you with a better accommodation experience.