Shuian Lakeside Hotel

Shuian Lakeside Hotel Reviews

Shuian Lakeside Hotel

No.112 Wenhua Street, Nantou, ChinaView Hotel Details
Shuian Lakeside Hotel
Shuian Lakeside HotelShuian Lakeside HotelShuian Lakeside Hotel
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Shuian Lakeside Hotel Guest Reviews

4/5
Very Good
37 review
Verified reviews
Location4.1
Amenities3.8
Service4.0
Cleanliness4.0
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All Reviews(37)
Positive reviews(34)
Reviews with photos/video(7)
Clean and tidy(6)
Awesome stay(6)
Friendly host(6)
Negative reviews(3)
Sum
Deluxe Quadruple Suite
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Mar 27, 2024
It is very convenient. The food in hotel is ok. The toilet is clean. The room is tidy.
Response from Property: Hello, thank you for your affirmation and suggestions on Shui'an. We will review and improve them one by one. I wish you all the best and may all your wishes come true. May everything go well.
Vinol Dsouza
All Lake View Double Suite
Stayed in Nov 2023
Couples
1 review
2.2/5
Posted on Nov 26, 2023
This property is also with the name Sun Moon lake waterfront resort. Please read the recent reviews and don’t get fooled by the rating as this hotel has probably playing with different names for rating. We stayed at the high floor lakeside view room 604@5. This is the worst room as the whole room is not functional for guests. Its walks and roof are all reflecting making it very weird. This room is make full golden and is very cringy design. The bathroom is full open and you can never have a comfort of a closed space . There is no towel rack , no place to keep shower head , the soap dispenser is far so you have to walk out or the shower are la etc..when asked for a change of room they showed the top room with a balcony which was definitely better but instead of giving it as a service they wanted to charge us more for it 70 USD more per night which is ridiculous. As we had checked in late night we asked whether can cut short by 1 night and we will find another hotel for the next night. Initially they agreed but next day at breakfast they said they can’t cancel, going back on their own word. The breakfast is absolutely for peasants not worth staying here Also the rooms are next to a market which has late night music and rooms are not sound proof at all
Response from Property: Hello, thank you for your affirmation and suggestions on Shui'an. We will review and improve them one by one. I wish you all the best and may all your wishes come true. May everything go well.
Alice Xin HUANG
Deluxe Double Suite with Full Lake View on Lower Floor
Stayed in Nov 2023
Couples
3 review
1.2/5
Posted on Nov 10, 2023
The cleanliness of the room was unsatisfactory, particularly the bathroom, which had an unpleasant odor. Furthermore, the service provided by the front desk was below expectations. Despite booking for two nights, we received a call from the front office after the first night, asking us to check out due to a clerical error on their part. Even after realizing their mistake, no apology was extended to us. Additionally, the disparity between the photographs shared online and the actual conditions of the hotel was significant. While Sun Moon Lake is a wonderful destination worth exploring, the substandard experience provided by this hotel could potentially mar your overall experience.
Response from Property: Hello, thank you for your affirmation and suggestions on Shui'an. We will review and improve them one by one. I wish you all the best and may all your wishes come true. May everything go well.
Huiyu
Lake View Quad Suite
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 10, 2024
There are not many breakfast options, the preserved vegetables and eggs are a bit too salty, and the parking lot is too small. Overall, it is clean, hygienic and comfortable. The location is very convenient, just near the shopping street and the pier is also nearby.
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Wuhanyin
All Lake View Double Suite
Stayed in Mar 2024
Friends
1 review
4.2/5
Very Good
Posted on Mar 20, 2024
The interior decoration is relatively old, with mottled walls and floors, and a little bit of yellow in the bathtub. It's not that it hasn't been cleaned, but it can't be removed if you rub it with your hands, so it's considered old! At least it’s not because I didn’t wash it clean The bed is clean There is an unparalleled view, looking at the entire Sun Moon Lake
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Response from Property: Hello, thank you for your affirmation and suggestions on Shui'an. We will review and improve them one by one. I wish you all the best and may all your wishes come true. May everything go well.
Visakha
Deluxe Double Suite
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Check in, friendly staff. The hotel is in a good location, easy to find, convenient to travel. And a room with a sea view as well. As for the room, it looked good and beautiful. The breakfast was traditional.
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Wenroudeyeshou~~~
Deluxe Double Suite with Full Lake View on Lower Floor
Stayed in Dec 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 11, 2023
First of all, I want to say that it was very good, very unforgettable, and very pleasantly surprised. The boss and the landlady were warm and hospitable. The room had a good view and the location was convenient. The breakfast was also delicious and the price was reasonable. Highly recommended, I will stay here again next time I come
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Response from Property: Hello, thank you for your affirmation and suggestions on Shui'an. We will review and improve them one by one. I wish you all the best and may all your wishes come true. May everything go well.
Hebiwen
Deluxe Double Suite
Stayed in Nov 2023
Friends
1 review
4.7/5
Amazing
Posted on Dec 2, 2023
The hotel facilities are relatively old and simple, but it is very convenient to be in the city just downstairs. The service staff is friendly and the breakfast is okay. It would be better if you can have more desserts.
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Yi
All Lake View Double Suite
Stayed in May 2024
Couples
1 review
3.7/5
Posted on May 22, 2024
The friendly service attitude of the hotel staff is great Maybe it's because it's a relatively old hotel, so the rooms are older and smaller.. There are no facilities. The location is on the first row of the waterfront, so it is very convenient to visit the old street!
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Terry Huang
All Lake View Double Suite
Stayed in Oct 2023
Family
17 review
4.2/5
Very Good
Posted on Oct 3, 2023
The hotel is in an excellent location, close to Sun Moon Lake Yida Shao Pier. It is very convenient for taking a yacht, battery boat, stand-up paddle or riding a bicycle. The room is clean and tidy. The disadvantage is that the privacy needs to be improved. Because of the vast field of vision, the large glass windows inevitably provide poor privacy. The hotel room rate includes breakfast. The meals are ordinary porridge and side dishes. There are about 5 kinds of freshly cooked dishes, 8 kinds of porridge side dishes, 4 kinds of jam with toast, a kind of fruit, and drinks such as coffee and milk tea. You can also eat it. Just be full. If you want to take a yacht, it is recommended to buy discount tickets directly from the hotel front desk, which is about 30% off, and you do not have to queue at the yacht ticket office to buy.
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6/8
Response from Property: Hello, thank you for your affirmation and suggestions on Shui'an. We will review and improve them one by one. I wish you all the best and may all your wishes come true. May everything go well.
Hung Lin
Deluxe Double Suite
Stayed in Mar 2024
Friends
7 review
4.0/5
Very Good
Posted on Apr 14, 2024
It feels pretty good. I will come again next time
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Yahong
Deluxe Quadruple Suite
Stayed in Jul 2022
Family
1 review
4.2/5
Very Good
Posted on Jul 24, 2022
Banniang is very kind, and the dried meat for breakfast is prepared by Banniang's own secret recipe, which is good for dinner. The milk tea for breakfast is still made with local red jade tea leaves. Very smooth. The bathroom is separated from wet and dry, although it is not big, it is also clean.
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Response from Property: Hello, thank you very much for your affirmation and encouragement to our hotel. We will do our best to serve every distinguished guest who comes to the waterfront. I wish you all the best
Guest User
Lake View Quad Suite
Stayed in Jan 2023
Family
1 review
4.0/5
Very Good
Posted on Jan 4, 2023
The service is friendly and considerate, and the environment is clean. It's a pity that the room I live in cannot take a bath. I hope that there will be bath facilities next time I stay. Thank you!
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Response from Property: Hello, thank you for your affirmation and suggestions for Shui'an, we will review and improve one by one, best wishes, all wishes come true, peace and happiness
Guest User
Lake View Quad Suite
Stayed in Apr 2023
Solo travelers
18 review
3.0/5
Posted on Apr 30, 2023
It can be good, very good
Original TextTranslated by Google
Response from Property: Hello, thank you for your affirmation and suggestions on Shui'an. We will review and improve them one by one. I wish you all the best and may all your wishes come true. May everything go well.
Anonymous User
Premium Quadruple Room
Stayed in Mar 2023
Friends
4 review
3.7/5
Posted on Mar 22, 2023
The view is beautiful 😍
Original TextTranslated by Google
Response from Property: Hello, thank you for your affirmation and suggestions on Shui'an. We will review and improve them one by one. I wish you all the best and may all your wishes come true. May everything go well.