Zusin Garden Hotel

Zusin Garden Hotel Reviews

Zusin Garden Hotel

No. 36-1, Rongguang Ln, Ren'ai Township, Nantou, Taiwan, ChinaView Hotel Details
Zusin Garden Hotel
Zusin Garden HotelZusin Garden HotelZusin Garden Hotel
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Zusin Garden Hotel Guest Reviews

4.2/5
Very Good
76 review
Verified reviews
Location4.3
Amenities3.9
Service4.4
Cleanliness4.2
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All reviews(76)
Positive reviews(71)
Reviews with photos/video(42)
Awesome stay(28)
Loved the view(25)
Friendly owner(22)
Classy environment(17)
Average sound insulation(16)
Clean and tidy(12)
Delicious breakfast(12)
Negative reviews(5)
Guest User
Double Room with Mountain View
Stayed in Mar 2024
Family
4 review
4.0/5
Very Good
Posted on Mar 13, 2024
This 民宿was very deep in and west facing so not ideal if you are planning to watch the sunrise. The room itself, one of the rooms floor was not levelled and had motion sickness stepping into and living in there. There were also millipede in 2 of 4 rooms booked but i think it is only naturally since CingJing is in the nature! Not too bothered. The hotel staff though,both the reception and the kitchen staff on breakfast shift, are so polite. And we are greeted by their house pet dog and cat. Though do expect that the kitchen staff can't speak/understand fluent Mandarin but basic mandarin and English is fine. Do bring your own water as the room does not have a kettle.
Jack Maa
Double Room with Mountain View
Stayed in Dec 2023
Couples
3 review
3.7/5
Posted on Jan 3, 2024
"For Non-Drivers: Navigating Transportation Can Be Tricky, but Exceptional Service and Spectacular Views Await" If you don't have access to a car, be prepared for a few transportation challenges. Walking to and from the bus stop to Cing Jing Farm can be a bit challenging, as there are no dedicated pedestrian pathways, and you'll be sharing the road with trucks and lorries. The nearest 711 convenience store is a considerable distance away, and I wouldn't recommend walking there due to safety concerns. On the plus side, the hotel's customer service is exceptional, particularly their prompt responses on LINE. They were incredibly helpful in answering my questions about navigating the sometimes confusing public transport system. One of the standout features is the breathtaking view from the balcony. On clear days, you can enjoy unforgettable sunsets, making it a fantastic spot to relax. While some guests have mentioned concerns about sound insulation, I personally didn't find it to be a major issue. However, it's worth noting that noise from neighboring rooms, especially if there are children, maybe more noticeable due to the wooden floors.
Response from Property: Dear Jack Maa,Thank you so much for your insightful review of your recent stay at our hotel. We understand that the lack of dedicated pedestrian pathways and the distance to the convenience store can be inconvenient. We are actively exploring options to improve accessibility for all our guests, including exploring shuttle services and partnerships with local delivery services.We are thrilled to hear you found our customer service to be exceptional! We are also delighted that you were blown away by the breathtaking views from your balcony. It truly is a magical spot to enjoy the scenery and sunsets. Your feedback about the sound insulation is valuable, and we will review it with our team to see how we can further improve noise reduction, especially for rooms with wooden floors.Thank you again for your comments. We value your feedback and are committed to continuously improving the experience for all our guests. We hope you will consider staying with us again in the future, and we'll do our best to ensure your next visit is even more enjoyable.Sincerely,Zu Sin GardenReceptionistIRENE
Hoong Yin
Triple Room with Mountain View
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 20, 2023
Nice place and good view from outside the room. Go in November so the weather is cold really like the weather. Own driving so go any place all convenient.
Response from Property: Dear guest, We are thankful that you chose the TZU-HSIN GARDEN. for this journey.It has been our honor to serve you and wish that you are completely satisfied with our services.​Once again, thank you so much for your review, we truly hope to have a chance to welcome you back to TZU-HSIN GARDEN in the near future. looking forward to see you again. Have a nice day! Sincerely Yours, Receptionist IRENE
yeung yvonne
Triple Room with Mountain View
Stayed in Sep 2023
Travel with friends
3 review
3.7/5
Posted on Sep 12, 2023
Since the bad weather at night, nothing can see in galaxies sky. But we’re recommended the nice restaurants nearby the place, taste good and excellent service.
Stan lim
Double Room with Mountain View
Stayed in May 2023
Solo travelers
12 review
3.7/5
Posted on May 10, 2023
Public transport is not really accessible, require to walk a long distance, around 10-30mins depending on the bus stop. Stay was great. You get a nice view living above the cloud.
Shou Jun Teh
Triple Room with Mountain View
Stayed in Oct 2023
Family
5 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Book during weekday. My dad and mum was no feeling well and we requested earlier check-in . Our room was not ready yet, they switch us to four people room. Appreciate it, tqtq
Response from Property: Dear guest,We are thankful that you chose the TZU-HSIN GARDEN. for this journey.It has been our honor to serve you and wish that you are completely satisfied with our services.​Once again, thank you so much for your review, we truly hope to have a chance to welcome you back to TZU-HSIN GARDEN in the near future. looking forward to see you again.Have a nice day!Sincerely Yours,ReceptionistIRENE
Guest User
Quadruple Room with Attic
Stayed in Jun 2023
Travel with friends
1 review
3.7/5
Posted on Jun 27, 2023
I won’t suggest for people who decided to go watch the sunrise to stay here, the hot water would be cut after midnight.
Not pure
Standard Quad Room
Stayed in Jun 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jun 17, 2024
The girl at the front desk of the B&B had a great service attitude. She even took the initiative to help us carry our luggage to the bus when we were waiting for the bus after get off work! The scenery of this B&B is great. There is a water dispenser outside the door. It is very comfortable to stay here. If you want to go out to eat, you can go to Ina Valley and Chun Dadi Hotpot City. These two restaurants can pick us up from the B&B to eat at the restaurant for free. It is really great Very convenient! After checking out, we want to go down the mountain and take the bus. The B&B will also have a car to take us to the bus station, which is very cute~ Will come again next time! The scenery is really beautiful when the weather is good. The only drawback is that the Western breakfast is not very fresh except for Chicken McNuggets and French fries (these two are super delicious!), but most breakfasts are vegetarian.
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Amber
Triple Room with Mountain View
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The service attitude at the counter is good, and the environment and ecology are great! If the weather is sunny, it will be really beautiful~ There is no noisy problem when staying on weekdays. It is recommended not to go up the mountain too late at night, otherwise the road will be very dark.
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Response from Property: Hello, dear traveler: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We are also glad that you like this accommodation service. We will continue to maintain your good evaluation of our hotel and look forward to your next visit to Qingjing. You can choose this hotel. As your accommodation hotel, the hotel can also let you feel our progress, and we hope that you can share this accommodation experience with everyone. Cingjing Zixinyuan Customer Service Department Dorothy
Xiaoyun
Triple Room with Mountain View
Stayed in May 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 7, 2024
Stayed here twice. The environment is clean, the location is good, and you can also see the mountain view. Because it was already dark when you checked in, you should be able to see the sunset. I should come again next time
Original TextTranslated by Google
Response from Property: Hello, dear traveler: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We are also glad that you like this accommodation service. We will continue to maintain your good evaluation of our hotel and look forward to your next visit to Qingjing. You can choose this hotel. As your accommodation hotel, the hotel can also let you feel our progress, and we hope that you can share this accommodation experience with everyone. Cingjing Zixinyuan Customer Service Department Dorothy
Guest User
Double Room with Mountain View
Stayed in Apr 2024
Other
1 review
4.2/5
Very Good
Posted on Apr 24, 2024
Because EBC requires special mountain training above 3,000 meters. For special training, we chose to climb the North Peak of Hehuan Mountain, one of the hundred mountains. The location of the accommodation is very suitable and you can move early Hotel service is very friendly
Original TextTranslated by Google
Response from Property: Dear traveller: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We are also glad that you like this accommodation service. We will continue to maintain your good evaluation of our hotel and look forward to your next visit to Qingjing. You can choose this hotel. As your accommodation hotel, the hotel can also let you feel our progress, and we hope that you can share this accommodation experience with everyone. Cingjing Zixinyuan Customer Service Department Dorothy
士舜
Triple Room with Mountain View
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 28, 2024
The B&B environment and view are great The room is a bit old but very clean There is a cute little black cat sitting next to the restaurant and eating with him I want to eat even if you pay 🤣 Friendly staff at the B&B Book a 3-person room and upgrade to a 4-person room I want an extra quilt Friendly and nice service The only drawback: Breakfast requires an additional purchase of $250/person, and the portion is really small.
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6/9
Response from Property: Dear traveller: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We are also glad that you like this accommodation service. We will continue to maintain your good evaluation of our hotel. At present, all booking platforms and telephone bookings have breakfast-included or breakfast-free packages to choose from. Thank you for your feedback. We will continue to optimize and look forward to your next visit to Cingjing. You can choose this hotel. For your stay, the hotel can also let you feel our progress, and we hope that you can share this accommodation experience with everyone. Cingjing Zixinyuan Customer Service Department Dorothy
Guest User
Triple Room with Mountain View
Stayed in Feb 2024
Travel with friends
3 review
3.0/5
Posted on Apr 15, 2024
An average experience. Because it is in the mountains, daily necessities are relatively inconvenient. This is because the ingredients prepared by the store are too expensive. The room has a nostalgic style. It is not good but not bad. Compared with the price, there is still a gap in value for money. .
Original TextTranslated by Google
Response from Property: Dear traveller: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you for your feedback to our hotel. There is still a lot of room for improvement. We will continue to improve and upgrade the facilities in the hotel. We hope that you will choose our hotel as your accommodation next time you come to Qingjing. You can feel our progress. Finally, of course, thank you once again for taking the time out of your busy schedule to fill in this opinion and give us such valuable suggestions. Your opinion is the basis for our further progress. We sincerely look forward to your visit again and look forward to serving you again. Cingjing Zixinyuan Customer Service Department Dorothy
vivi
Triple Room with Mountain View
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Mar 16, 2024
The soundproofing is poor on holidays due to the design of the house, but it's great to go on weekdays. The CP value is high and the breakfast is delicious, especially the second day when there are few guests. The a la carte breakfast is very rich. I have to give 100 likes to the breakfast aunt. !
Original TextTranslated by Google
Response from Property: Hello, dear traveler: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you for your love for us and we will continue to focus on the good parts. In addition, we apologize for the impact caused by the sound insulation part. The park is currently planning improvement projects, and we hope that you can choose this hotel as your accommodation next time you come to Qingjing, and you can feel our progress. Finally, of course, thank you once again for taking the time out of your busy schedule to fill in this opinion and give us such valuable suggestions. Your opinion is the basis for our further progress. We sincerely look forward to your visit again and look forward to serving you again. Cingjing Zixinyuan Customer Service Department Dorothy
ivy
Standard Quad Room
Stayed in Jan 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Jan 4, 2024
The staff at the counter are friendly and the environment is nice. You can see the stars when the weather is clear at night, and the mountain view is great in the morning during the day!! Recommended!! Although the breakfast is simple, it is quite filling!!
Original TextTranslated by Google
Response from Property: Hello, dear traveler: I am IRENE from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We are also glad that you like this accommodation service. We will continue to maintain your good evaluation of our hotel and look forward to your next visit to Qingjing. You can choose this hotel. As your accommodation hotel, the hotel can also let you feel our progress, and we hope that you can share this accommodation experience with everyone. Cingjing Zixinyuan Operation Department IRENE