No. 36-1, Rongguang Ln, Ren'ai Township, Nantou, Taiwan, ChinaView Hotel Details
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Zusin Garden Hotel Guest Reviews
4.2/5
Very Good
80 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.4
Cleanliness4.2
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All reviews(80)
Positive reviews(75)
Reviews with photos/video(45)
Friendly owner(25)
Loved the view(23)
Awesome stay(22)
Classy environment(17)
Awesome rooms(16)
Convenient location(12)
Delicious breakfast(10)
Great location(7)
Negative reviews(5)
simply_maya
Quadruple Room with Attic
Stayed in Dec 2024
Family
8 review
4.2/5
Very Good
Posted on Jan 7, 2025
This place is beautiful! Our room offers a lovely garden view, and the restaurant provides a stunning view of the mountain lake. There is an open common balcony with chairs and tables, along with a hot and cold water dispenser for guests to enjoy. While there is no air conditioning in the room, Nantou County's cooler mountain climate makes it comfortable. The bed is equipped with an electric warmer to ensure our comfort.
The owner and staff were very helpful in assisting us with our luggage to our room. There is also a Filipino staff member who made our stay even more enjoyable. They offer unlimited hot coffee and hot chocolate, which is a wonderful perk. The owner is incredibly friendly and accommodating; he even drove us to our next hotel. Thank you, Sir.🥰
Keep in mind that the hotel is situated uphill. If you don't have a car or any form of transportation, it's manageable to walk the 15 minutes downhill to the bus station, although it can be challenging with luggage. The return journey uphill can be tiring, making it less suitable for seniors. However, young people who enjoy hiking and don’t mind walking will likely appreciate the location.
Buses are available to Cingjing Farm, the Swiss Garden, and other nearby tourist spots, but access is limited without your own car. If you do have one, you will truly enjoy this beautiful place! ❤️
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6/13
Response from Property: Dear Guest, This is Dorothy from Zu Sin Garden B&B. Thanks for your review! We are glad to hear that you enjoyed stay at our hotel and we hope to see you again soon! Zu Sin Garden B&B Receptionist Dorothy
Guest User
Double Room with Mountain View
Stayed in Mar 2024
Family
4 review
4.0/5
Very Good
Posted on Mar 13, 2024
This 民宿was very deep in and west facing so not ideal if you are planning to watch the sunrise. The room itself, one of the rooms floor was not levelled and had motion sickness stepping into and living in there.
There were also millipede in 2 of 4 rooms booked but i think it is only naturally since CingJing is in the nature! Not too bothered.
The hotel staff though,both the reception and the kitchen staff on breakfast shift, are so polite. And we are greeted by their house pet dog and cat. Though do expect that the kitchen staff can't speak/understand fluent Mandarin but basic mandarin and English is fine.
Do bring your own water as the room does not have a kettle.
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Jack Maa
Double Room with Mountain View
Stayed in Dec 2023
Couples
3 review
3.7/5
Posted on Jan 3, 2024
"For Non-Drivers: Navigating Transportation Can Be Tricky, but Exceptional Service and Spectacular Views Await"
If you don't have access to a car, be prepared for a few transportation challenges. Walking to and from the bus stop to Cing Jing Farm can be a bit challenging, as there are no dedicated pedestrian pathways, and you'll be sharing the road with trucks and lorries. The nearest 711 convenience store is a considerable distance away, and I wouldn't recommend walking there due to safety concerns.
On the plus side, the hotel's customer service is exceptional, particularly their prompt responses on LINE. They were incredibly helpful in answering my questions about navigating the sometimes confusing public transport system.
One of the standout features is the breathtaking view from the balcony. On clear days, you can enjoy unforgettable sunsets, making it a fantastic spot to relax. While some guests have mentioned concerns about sound insulation, I personally didn't find it to be a major issue. However, it's worth noting that noise from neighboring rooms, especially if there are children, maybe more noticeable due to the wooden floors.
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Response from Property: Dear Jack Maa,Thank you so much for your insightful review of your recent stay at our hotel. We understand that the lack of dedicated pedestrian pathways and the distance to the convenience store can be inconvenient. We are actively exploring options to improve accessibility for all our guests, including exploring shuttle services and partnerships with local delivery services.We are thrilled to hear you found our customer service to be exceptional! We are also delighted that you were blown away by the breathtaking views from your balcony. It truly is a magical spot to enjoy the scenery and sunsets. Your feedback about the sound insulation is valuable, and we will review it with our team to see how we can further improve noise reduction, especially for rooms with wooden floors.Thank you again for your comments. We value your feedback and are committed to continuously improving the experience for all our guests. We hope you will consider staying with us again in the future, and we'll do our best to ensure your next visit is even more enjoyable.Sincerely,Zu Sin GardenReceptionistIRENE
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Hoong Yin
Triple Room with Mountain View
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 20, 2023
Nice place and good view from outside the room. Go in November so the weather is cold really like the weather. Own driving so go any place all convenient.
Response from Property: Dear guest, We are thankful that you chose the TZU-HSIN GARDEN. for this journey.It has been our honor to serve you and wish that you are completely satisfied with our services.Once again, thank you so much for your review, we truly hope to have a chance to welcome you back to TZU-HSIN GARDEN in the near future. looking forward to see you again. Have a nice day! Sincerely Yours, Receptionist IRENE
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yeung yvonne
Triple Room with Mountain View
Stayed in Sep 2023
Travel with friends
3 review
3.7/5
Posted on Sep 12, 2023
Since the bad weather at night, nothing can see in galaxies sky. But we’re recommended the nice restaurants nearby the place, taste good and excellent service.
Stan lim
Double Room with Mountain View
Stayed in May 2023
Solo travelers
12 review
3.7/5
Posted on May 10, 2023
Public transport is not really accessible, require to walk a long distance, around 10-30mins depending on the bus stop. Stay was great. You get a nice view living above the cloud.
Shou Jun Teh
Triple Room with Mountain View
Stayed in Oct 2023
Family
6 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Book during weekday. My dad and mum was no feeling well and we requested earlier check-in . Our room was not ready yet, they switch us to four people room. Appreciate it, tqtq
Response from Property: Dear guest,We are thankful that you chose the TZU-HSIN GARDEN. for this journey.It has been our honor to serve you and wish that you are completely satisfied with our services.Once again, thank you so much for your review, we truly hope to have a chance to welcome you back to TZU-HSIN GARDEN in the near future. looking forward to see you again.Have a nice day!Sincerely Yours,ReceptionistIRENE
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Guest User
Quadruple Room with Attic
Stayed in Jun 2023
Travel with friends
1 review
3.7/5
Posted on Jun 27, 2023
I won’t suggest for people who decided to go watch the sunrise to stay here, the hot water would be cut after midnight.
Anonymous User
Triple Room with Mountain View
Stayed in Jan 2025
Family
9 review
3.5/5
Posted on Jan 5, 2025
I booked a room with mountain view, but when I opened the door, I could only see a forest. There was also a forest next to the window, and I couldn't see the mountain. I checked in at 6pm and the road to the room was dark.
Original TextTranslated by Google
Response from Property: Dear traveller:
I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit.
Thank you for your feedback to our hotel. Your room is in a side room. You need to go to the corridor outside to have a wider mountain view. Unfortunately, the view is not as good as your expectation.
As we are a Starry Sky Friendly store, we apologize for the inconvenience caused by lowering the lighting. Your opinions will be reported to the supervisor and included in future park improvement projects.
Finally, of course, thank you once again for taking the time out of your busy schedule to fill in this opinion and give us such valuable suggestions. Your opinion is the basis for our further progress. We sincerely look forward to your visit again and look forward to serving you again.
Cingjing Zixinyuan
Customer Service Department
Dorothy
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Nike
Double Room with Mountain View
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Excellent meal👍
The room is cozy❤️
Beautiful scenery 💯
Original TextTranslated by Google
Guest User
Standard Quad Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The first section of the uphill road is the best in the whole row of B&Bs. You can overlook the sea of clouds and mountains. The view is great! Neat. Dinner is available at your own expense!
Original TextTranslated by Google
Response from Property: Hello, dear traveler: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We will continue to maintain your good comments about our hotel and hope that you will choose this hotel as your accommodation next time you come to Qingjing. You feel our progress and hope you can share this stay experience with everyone. Finally, of course, thank you once again for taking the time out of your busy schedule to fill in this opinion and give us such valuable suggestions. Your opinion is the basis for our further progress. We sincerely look forward to your visit again and look forward to serving you again. Dorothy, Customer Service Department, Cingjing Zixinyuan
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Audrey Lee Goddess
Standard Quad Room
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Participate with school classmates and teachers.
When something happens, the accommodation operators also provide attentive service and management.
Leave a good impression on customers.
It is worth recommending
Original TextTranslated by Google
Response from Property: Hello, dear traveler: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We will continue to maintain your good comments about our hotel and hope that you will choose our hotel as your accommodation next time you come to Qingjing. You feel our progress and hope you can share this stay experience with everyone. Finally, of course, thank you once again for taking the time out of your busy schedule to fill in this opinion and give us such valuable suggestions. Your opinion is the basis for our further progress. We sincerely look forward to your visit again and look forward to serving you again. Dorothy, Customer Service Department, Cingjing Zixinyuan
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Not pure
Standard Quad Room
Stayed in Jun 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jun 17, 2024
The girl at the front desk of the B&B had a great service attitude. She even took the initiative to help us carry our luggage to the bus when we were waiting for the bus after get off work! The scenery of this B&B is great. There is a water dispenser outside the door. It is very comfortable to stay here. If you want to go out to eat, you can go to Ina Valley and Chun Dadi Hotpot City. These two restaurants can pick us up from the B&B to eat at the restaurant for free. It is really great Very convenient! After checking out, we want to go down the mountain and take the bus. The B&B will also have a car to take us to the bus station, which is very cute~
Will come again next time! The scenery is really beautiful when the weather is good. The only drawback is that the Western breakfast is not very fresh except for Chicken McNuggets and French fries (these two are super delicious!), but most breakfasts are vegetarian.
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Original TextTranslated by Google
Response from Property: Hello, dear traveler: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We are also glad that you like this accommodation service. We will continue to maintain your good evaluation of our hotel. We apologize for the bad feeling about the meal. We will report it to the supervisor for further management. Thank you very much for your feedback. We look forward to choosing our hotel as your accommodation next time you come to Cingjing. , it also allows you to feel our progress, and we hope you can share this accommodation experience with everyone. Cingjing Zixinyuan Customer Service Department Dorothy
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YU CHU
Triple Room with Mountain View
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The service attitude at the counter is good, and the environment and ecology are great! If the weather is sunny, it will be really beautiful~
There is no noisy problem when staying on weekdays. It is recommended not to go up the mountain too late at night, otherwise the road will be very dark.
Original TextTranslated by Google
Response from Property: Hello, dear traveler: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We are also glad that you like this accommodation service. We will continue to maintain your good evaluation of our hotel and look forward to your next visit to Qingjing. You can choose this hotel. As your accommodation hotel, the hotel can also let you feel our progress, and we hope that you can share this accommodation experience with everyone. Cingjing Zixinyuan Customer Service Department Dorothy
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Xiaoyun
Triple Room with Mountain View
Stayed in May 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 7, 2024
Stayed here twice. The environment is clean, the location is good, and you can also see the mountain view. Because it was already dark when you checked in, you should be able to see the sunset. I should come again next time
Original TextTranslated by Google
Response from Property: Hello, dear traveler: I am Dorothy from Cingjing Zixinyuan Resort. First of all, on behalf of all my colleagues, I would like to thank you and be happy for your visit. Thank you very much for your love for Zixinyuan. We are also glad that you like this accommodation service. We will continue to maintain your good evaluation of our hotel and look forward to your next visit to Qingjing. You can choose this hotel. As your accommodation hotel, the hotel can also let you feel our progress, and we hope that you can share this accommodation experience with everyone. Cingjing Zixinyuan Customer Service Department Dorothy