Cheng Wan Grand Hotel Reviews

Friendly staffs so willing to help Wonderful kid playroom and swimming pool, spa Parking lot Water dispenser is only in 1f lobby Bathrrom faucet easily splash everywhere but not a big problem

The children like it very much. The room is bright and clean, the breakfast is rich and delicious, the service staff is friendly, the price of the restaurant with a view is not high, and the reception desk will serve small snacks and drinks which is very considerate👍 It is a good stay experience

The service attitude is very good, the swimming pool has a lifting ring, 2 lifeguards, and the game area facilities are very new. The room is very clean and the breakfast has a variety of choices. I will stay here again if I have the chance.

It is a relatively large hotel in Puli. It is located slightly on the outer ring road of Puli Town. The overall hotel has a business style. The rooms are comfortable and spacious. Except for the shower water, which is a bit small, the recreational facilities and swimming pool are great. Breakfast is average, it's a good hotel.

ㄧThe receptionist at the entrance was very considerate and asked if he wanted to help unload the luggage, and then helped to bring it up. The child was unwell and vomited in the room, and the housekeeping staff quickly sorted it out. I was very sorry for causing trouble, and the counter staff also continued to care about the child. Physical health problems, thank you very much for your concern and assistance

The hotel is located next to the night market. Very convenient. Hotel staff are friendly. The environment is comfortable. There is also a spa pool. A good choice for the whole family to travel together.

Overall great.

The service staff have very good attitudes and will take the initiative to say hello and ask for needs. The lifeguards at the swimming pool are also very cautious and not sloppy at all. Everything follows the swimming pool regulations, so children will feel at ease when playing. The room was also very neat and clean. The food and drinks in the room are also very rich. It is rare to see fruit in the room in a hotel, which is a plus.

The swimming pool is outside and is not heated. You cannot enter the water when the weather is cold. The game room is quite rich, allowing both adults and children to have fun. Breakfast includes local ingredients from Puli!

Let’s talk about the conclusion first. I don’t know how the overall score of 4.9 stars came about. Maybe it’s because of the five-star discount or something. I personally think it’s less than 3 stars. The epidemic prevention hotel I stayed in when I returned to Taiwan a year and a half ago was similar to this. grade. This time I checked into room 906. I opened the door and took a deep breath: the room was still clean, but it was indeed old and had obvious signs of use. And a large part of room 906 was empty, much like a suite without furniture. The room rate was over 5,000 per night. After taking a shower, I noticed a strong smell of cigarette smoke. I called the front desk and asked them to take care of it. After waiting for fifteen minutes, the front desk said they would help me move to the 7th floor (originally the 9th floor). The front desk told me that they all have central air conditioning. It should be spread here from other tenants smoking. To be honest, I think rooms priced above 5,500 per night should not have such low-level hardware problems. Whether it is central air conditioning or not, the guests have no reason. Inhaling other people's second-hand smoke, or even if a tenant in another room catches a cold, do other guests on the same floor have to go to the doctor together? These are all fine, and it can't be solved by the counter anyway. However, the counter supervisor actually told me that he had moved me to a room with a balcony, which was considered an upgrade. Excuse me, help me change rooms at 11:30 pm. I need a balcony to watch the moon. Or a shooting star? It’s hard to imagine that this is the way the counter handles it. It’s like our hardware is just like this, otherwise what kind of attitude would it have? Again, at $5,500+ a night, there are many better options in Puli. I really want to discourage potential guests from choosing this hotel just like me after seeing a lot of 4.9 reviews. I hope everyone knows this.

A family hotel with a high cp value. It also has an underground parking lot, which is convenient when it rains. There is also a large game room where the children have a lot of fun. The room is also large and has no smell. You can feel that the care is taken.

The overall accommodation quality is very good👍 The swimming pool photos are so beautiful 👍 The fact that there is a heated spa pool is a plus. Although the area is not large, it is still one of the facilities that you can enjoy in the cold weather! The game area is small and medium-sized, neither big nor small, but children can still have fun😃

The service is attentive and the staff are very friendly. When my child had a fever and fell ill, the aunt in the breakfast department took the initiative to care and let us take the child's food upstairs to the room to enjoy. The children's playground on the third floor is very fun, and the sky garden on the 13th floor is beautiful. Overall it's worth a second visit.

The environment is very good and clean, and the service staff are also very kind.