No.69 Xiushui Road, Yuchi Township, Nantou, Taiwan, ChinaView Hotel Details
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1 night
Fantasy Palace Guest Reviews
4.2/5
Very Good
81 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.8
Service4.3
Cleanliness4.5
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All reviews(81)
Positive reviews(72)
Reviews with photos/video(28)
Awesome stay(36)
Clean and tidy(25)
Friendly owner(17)
Tasty food(9)
Convenient parking(6)
Quiet & comfortable(5)
Convenient location(5)
Toiletries were average(3)
Negative reviews(9)
Guest User
Simple Family Room
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Jul 31, 2024
i wish soon there would be more foods to choose from during breakfast..
Response from Property: Dear distinguished guest, hello:
Thank you for sharing your visit to Sun Moon Lake Classic Hotel! Thank you for your satisfactory evaluation of our hotel. This is an encouragement and affirmation to all employees of Classic Hotel. Regarding the feedback you mentioned, we will ask relevant units to review and ensure the quality of accommodation and catering for each traveler. You are welcome to report directly to the on-site personnel so that we can have the opportunity to serve you immediately. We sincerely invite you to come again and enjoy the leisure and comfort of Sun Moon Lake.
Wish you all the best
classic hotel
Ruiyin
Classic Double Room
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 15, 2024
Overall, it's good and the service is very good. Because it is a pet hotel, it is also very friendly to furry children❤️It is a good choice to bring furry children. It is relatively close to the Formosan Aboriginal Cultural Village.
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Xuzhiling
Japanese Style Family Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The room is spacious, clean and comfortable
It is very close to the Formosan Aboriginal Cultural Village, and it is very convenient to buy tickets directly at the counter.
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Guest User
Simple Family Room
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 11, 2024
I traveled with my whole family and my dog. This space is really nice, the environment is really clean, and the hotel staff has a good attitude. I will come again if I have the opportunity. It’s great to have a pet-friendly and clean hotel 🥺🥺
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Response from Property: Dear guest, thank you for sharing your visit to Sun Moon Lake Classic Hotel! Thank you for your satisfactory review of our hotel. Pet-friendliness has always been something we value. We will continue to maintain the existing quality and move towards more meticulous and considerate services. We sincerely invite you to come again and enjoy the leisure and comfort of Sun Moon Lake. Wish you all the best Classic Hotel
ChenStanley
Simple Family Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The room was very clean and there were plenty of bath towels.
There is a children's ball pit and a pool table in the basement, where you can kill time in the evening.
The attitude of the front desk staff was very good. I will visit the hotel again next time.
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大大小小
Classic Double Room
Stayed in Dec 2023
Family
7 review
5.0/5
Outstanding
Posted on Jan 1, 2024
serious staff
Friendly service
Cleanliness and hygiene
There are also professional performances of Naruto
It’s really great and allows overnight guests to experience it easily
The food is delicious and the special coffee is very fragrant
Drinks are pure
The room is clean and the balcony is big
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6/9
Response from Property: Dear distinguished guest, hello:
Thank you for sharing your visit to Sun Moon Lake Classic Hotel! Thank you for your satisfactory evaluation of our hotel. This is an encouragement and affirmation to all employees of Classic Hotel. We will arrange different activities during the holidays to give our guests a wonderful stay experience!
We sincerely invite you to come again and enjoy the leisure and comfort of Sun Moon Lake.
Wish you all the best
classic hotel
Guest User
Japanese Style Family Room
Stayed in Jun 2024
Travel with friends
1 review
3.5/5
Posted on Jun 25, 2024
The soundproofing and bed are good, but there is no mirror in the room. Only the toilet has a mirror, which is very inconvenient for guests in a 6-person room. The hotel's breakfast buffet has many dishes and is replenished quickly.
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Yinru
Japanese Style Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Overall very clean
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Minzhen
Simple Family Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Beautiful scenery and a place for children to play
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Response from Property: Dear guest, thank you for sharing your visit to Sun Moon Lake Classic Hotel! Thank you for your satisfactory review of our hotel. The parent-child facilities have been newly renovated. I hope it will bring good memories to the children and parents! We will continue to maintain the existing quality and move towards more meticulous and considerate services. We sincerely invite you to come again and enjoy the leisure and comfort of Sun Moon Lake. Wish you all the best Classic Hotel
瓜子妈
Simple Family Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Family trip with a one-year-old child. The service staff are very friendly. There is also a children's playroom on the first floor. It's very nice. My brother likes it very much. The environment is very safe. I am very satisfied. I will come again next time.
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Response from Property: Dear guest, hello: Thank you very much for sharing your wonderful experience at Sun Moon Lake Classic Hotel. It is our honor to be a happy memory in your journey. Thank you for your satisfaction and affirmation of the hotel. We will continue to maintain the current situation. quality, and moving towards more meticulous and considerate services. We sincerely invite you to come again and enjoy the leisure and comfort of Sun Moon Lake. Wish you good luck at Classic Hotel
HenryHou
Japanese Style Family Room
Stayed in Apr 2024
Family
3 review
4.5/5
Great
Posted on Apr 10, 2024
It is very friendly to pets. You can enter the lobby on a leash, and you can dine in the restaurant (dedicated area) with your pets. The breakfast is very good. Come back next time if you have a chance!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your visit to Sun Moon Lake Classic Hotel! Thank you for your satisfactory review of our hotel. Pet-friendliness has always been something we value. We will continue to maintain the existing quality and move towards more meticulous and considerate services. We sincerely invite you to come again and enjoy the leisure and comfort of Sun Moon Lake. Wish you all the best Classic Hotel
Chun淳
Japanese Style Family Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
After taking a long mountain road to reach our destination, we checked in at the counter. The staff at the counter explained clearly and patiently. We also registered for dinner time in the evening. There were many people and it was quite far away from the city. In the end, we chose to dine in the hotel. After dinner, I took my kids to the B1 game room. Overall, it was pretty good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello:
Thank you for sharing your visit to Sun Moon Lake Classic Hotel! Thank you for your satisfactory evaluation of our hotel. This is an encouragement and affirmation to all employees of Classic Hotel. The new children's play area is loved by many residents. We will continue to maintain the existing quality and move towards more meticulous and considerate services.
We sincerely invite you to come again and enjoy the leisure and comfort of Sun Moon Lake. Wish you all the best Classic Hotel
Guest User
Simple Family Room
Stayed in Mar 2024
Family
1 review
2.5/5
Posted on Mar 3, 2024
The bathroom door is broken and water leaks out...
The restaurant all has round tables, making it inconvenient to get in and out.
Breakfast doesn’t even have the basic poached eggs and ham… There are a lot of Chinese dishes…
On a cold day, there is only hot soy milk...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your visit to Sun Moon Lake Classic Hotel! Regarding the feedback you mentioned, we will ask the relevant units to review the condition of the room equipment to ensure the quality of each traveler's accommodation. If you have any questions about accommodation, you can also call the front desk directly to give us the opportunity to serve you immediately. Regarding the meals, the dishes will be adjusted according to the seasons. Thank you for your feedback. We sincerely invite you to come again and enjoy the leisure and comfort of Sun Moon Lake. Wish you all the best Classic Hotel
Tingting
Simple 2-bed Room
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 28, 2024
Stay in room 229 for one night from 2024.2.20~21
On 2/20, I went to the Formosan Aboriginal Cultural Village to enjoy the cherry blossoms🌸 and took a cable car tour to Sun Moon Lake for a day.
I reserved a room after going down the mountain (Fantastic Castle is very close to the Formosan Aboriginal People, so it is the best choice after going to the Formosan Aboriginal Cultural Village to enjoy the cherry blossoms🌸). The service attitude of the counter staff is very friendly.
Helped me temporarily book a room online (the room price is very different when booking at the counter). The room is generally clean and comfortable. I need to bring my own toiletries and slippers (in line with the concept of environmental protection - highly recommended). I also had a rich breakfast and the overall service quality was very good. It is a good choice for a family to stay while traveling and vacationing. It is worth mentioning that the staff dormitory is in the next building. I feel that the hotel takes good care of its employees, so that it can have such service quality. Really love it here.
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Response from Property: Dear distinguished guest, hello:
Thank you very much for sharing your wonderful experience at Sun Moon Lake Classic Hotel. I am glad that you agree with the hotel's environmental protection and business philosophy. We will continue to maintain the existing quality and move towards more meticulous and considerate services.
We sincerely invite you to come again and enjoy the leisure and comfort of Sun Moon Lake.
Wish you all the best
classic hotel
Zirun
Simple 2-bed Room
Stayed in Feb 2024
Family
2 review
2.2/5
Posted on Feb 14, 2024
Parking is convenient, the room is too small, the bed is too small, there is no bathtub, the water pressure is too low, there are no toothbrushes, toothpaste and slippers, and you have to get water from the water dispenser. Recommendation: 2 stars. Maybe it would be better to stay in another B&B nearby.
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Response from Property: Hello dear distinguished guests:
Thank you for taking the time to give us your feedback. The hotel room specifications and facilities on the reservation website are set according to the actual specifications and conditions. If there are any problems with the room equipment, please feel free to contact the front desk directly so that we can deal with it immediately. Thank you again for your stay and we look forward to having the opportunity to serve you again!
Wish you all the best Classic Hotel