No.496, Tianhai Jinyuan South Separation Wall, at the intersection of Mingshan Road and Liangxiang Road, Wancheng District, Nanyang, Henan, ChinaView Hotel Details
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Nanyang Jinhai Hotel Guest Reviews
4.8/5
Excellent
1125 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(1125)
Positive reviews(1114)
Reviews with photos/video(177)
Awesome amenities(138)
Delicious breakfast(80)
Friendly front desk staff(65)
Many amenities(46)
Offers pick-up/drop-offs(37)
Well decorated(31)
Perfect for business trips(26)
Close to airport(6)
Negative reviews(11)
Guest User
Cozy 2-bed Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Good location, very well designed rooms plus excellent front desk staff. Highly recommended.
Response from Property: Thank you so much for your positi ve feedback and high recommendation! We are delighted to hear that y ou enjoyed your stay at our hotel.Our location is indeed one of our p roudest assets, and we are glad tha t you found it convenient and accessible. Our rooms are designed wit h utmost care and attention to det ail, and we are glad that you found them well-designed and comfortable.But more importantly, we are extre mely proud of our front desk staff. They are the face of our hotel, and their dedication, professionalism, and friendliness are what make o ur guests feel welcome and taken c are of. We are glad that you found them excellent, and we will make su re to pass your feedback to them.Once again, thank you for choosing our hotel and for taking the time t o share your experience with us. We look forward to welcoming you again in the future
wah sang
Cozy Queen Room
Stayed in Jun 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Jul 1, 2024
Room is equipment with all AI smart equipment. Staffs are friendly and helpful. Is just that hotel located at bit far from the city
Response from Property: Dear guest: Hello! We are glad that you choose to stay at Jinhai Hotel. Thank you for choosing us and supporting the hotel! Your satisfaction with the hotel's hygiene and service is the driving force for the work of all the hotel staff. It is our service goal to make every guest feel at home. Jinhai Hotel is now equipped with welcome fruit, wake-up service, airport pick-up service, and laundry service. We hope to bring you a comfortable stay experience. The hotel environment is quiet and elegant, simple and clean, quiet and comfortable. The hotel has 80 comfortable smart rooms, all equipped with high-quality facilities. The room is equipped with a 0-pressure mattress to increase deep sleep, and the whole voice control "Xiaodu" serves you. The room is equipped with imported zero-pressure mattresses and goose down pillows, high-woven pure cotton bedding, hoping to provide you with the best quality sleep experience. We always insist on serving every customer with heart, so that every stay in Jinhai is full of warmth and comfort. Thank you again for your love for Jinhai Hotel, and look forward to your next stay!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Couples
2 review
4.0/5
Very Good
Posted on Apr 4, 2024
Nice clean room. Excellent front desk services!
Response from Property: Thank you so much for your kind words! We are glad to hear that you enjoyed your stay in our clean and comfortable room. The front desk staff is always here to help and ensure a smooth experience for our guests.We strive to provide exceptional service and comfortable accommodation for everyone, and your feedback really means a lot to us. Please come back and visit us again soon.Thank you once again for choosing us for yourstay. We hope to see you again soon!
Guest User
Sunshine Suite
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 15, 2024
1. The room is large and comfortable.
2. The hotel facilities are complete, the room is clean and tidy, the room is comfortable, the noise is not loud at night, and it is very easy to fall asleep.
3. The front desk staff are very good, very proactive, enthusiastic, and solve problems in a timely manner.
4. The breakfast is good, with many varieties, and I personally think it is very cost-effective.
In summary: This hotel is very nice.
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Response from Property: Dear guest: Hello! Thank you for taking your precious time to make a sincere review of Nanyang Jinhai Hotel. Thank you very much for sharing such a careful stay experience with us and recognizing our service. We are happy to embellish your stay with a touch of uniqueness and care. The hotel always takes "guests first, service first" as its business philosophy, adheres to "guest satisfaction as the center" and "guaranteeing service quality and meeting customer needs" as its service standard. The hotel environment is quiet and elegant, simple and clean, quiet and comfortable. It has 80 comfortable smart rooms, all equipped with high-quality facilities. The hotel's buffet breakfast has 30+ varieties and the standard remains unchanged, ensuring that our breakfast is healthy enough and nutritious to meet your needs for the day. We hope to provide you with the best breakfast experience. We will continue to maintain our enthusiasm and strive to create a home-like stay experience for every guest. We will continue to work hard and be ready to welcome your return at any time. Looking forward to your visit again!
Guest User
Executive Queen Room
Stayed in May 2024
Other
3 review
5.0/5
Outstanding
Posted on May 6, 2024
On the way back, I decided to stay in Nanyang for one night. I found it on Ctrip and it had good reviews. I didn't expect the check-in experience to be so good. First of all, the girl at the front desk was warm and attentive. When she saw that I was wearing glasses, she gave me a glasses cloth. Fruits and yogurt were quickly delivered to the room. The room details were very good, and disposable toilet mats were prepared. The bedding was very clean. The breakfast was very rich, and the tableware was cleaned in time. There was also a standard tea table in the lobby. A small gift was given at checkout. I was very satisfied with the temporary stay and would choose this place again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support of Nanyang Jinhai Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also very grateful for your recognition of our services. Jinhai Hotel is now equipped with welcome fruit, wake-up service, airport pick-up service, and laundry service. I hope to bring you a comfortable stay experience. The hotel has 80 different smart rooms, all equipped with high-quality facilities and robot self-service, so that our Jinhai family can fully experience the luxury and comfort of the hotel. The guest rooms are equipped with AI intelligent voice guest control interactive system and smart home, so that you can feel comfortable and superior stay experience. The hotel always takes "guests first, service first" as its business philosophy, and adheres to "guest satisfaction as the center" and "guaranteeing service quality and meeting customer needs" as the service standard. You are very welcome to choose our hotel again whether it is a business trip or a travel! Sincerely look forward to your visit again! I wish you a happy every day!
Guest User
Superior Queen Room With Memory Foam Mattress
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 3, 2024
Booked 3 rooms, the front desk was very enthusiastic to upgrade the room, arranged to the same floor, the room attendant came to the room to deal with the problem very promptly, the sanitation was also very clean, the hotel environment is good, the room supplies are complete, the room has 4 bottles of free bottled water (2 bottles on the table, 2 bottles in the small refrigerator), the towels and quilts are also very clean, living very safe! Downstairs of the hotel, all kinds of snacks, all kinds of supermarkets, very convenient [love]!
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Response from Property: Dear guest: Hello! Thank you for staying at our hotel and sharing your experience. What you said is what we should do. Satisfaction is just the starting point in Jinhai, and surprise is our goal. I am very pleased that we have done it this time. In the future, Jinhai will continue to work hard to make every customer return with satisfaction. Thank you for your patronage. I hope our contact will never be broken. Let us continue to be warm to the end. The hotel now has 80 comfortable smart rooms, all equipped with high-quality facilities. The rooms are equipped with 0-pressure mattresses to increase deep sleep, and the voice control "Xiaodu" is at your service throughout the whole process. We will continue to work hard to maintain high-quality service standards and provide every guest with a comfortable and warm accommodation environment. I wish you a happy life and all the best!
Lan Tu Zhang
Business Suite
Stayed in May 2024
Family
22 review
4.5/5
Great
Posted on May 5, 2024
The 68-square-meter room I booked has new facilities, a smart toilet, a large and clean room, and comfortable and clean beds and pillows. The hotel lobby is clean and tidy, with modern decoration, fresh and unrestrained. The breakfast is very good, with not many varieties but delicious and clean, and the dining environment is also good. The parking lot is not big, and there are no charging piles, which is a flaw. However, there are many parking places nearby, and the price is 50 cents per hour. Compared with Shanghai, it is simply too convenient. There is a very good charging site 2.5 kilometers away from the hotel, which can also solve the charging troubles. In summary, it is very good and I will stay here again in the future.
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Jinhai Hotel. Your praise is a great encouragement to us and also a driving force for our progress. Jinhai Hotel is located 200 meters north of the intersection of Zhangheng Road and Mingshan Road in Nanyang City. It has convenient transportation and is well connected. The hotel is only a 15-minute drive from the airport and about 18 kilometers from the high-speed rail station. The hotel also provides our family with smart butler services, and the guest rooms are equipped with AI smart voice guest control interactive system and smart home. Let you feel a comfortable and superior stay experience. Jinhai Hotel has always taken "guests first, service first" as its business philosophy, and insisted on "guest satisfaction as the center" and "ensuring service quality and meeting customer needs" as its service standard. Thank you again for your love for Jinhai Hotel and look forward to your stay again!
@Kaiy
Business 2-bed Room
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 2, 2024
Facilities: Very complete
Hygiene: The rooms are very clean and tidy
Environment: Beautiful and elegant
Service: The front desk lady has a very good attitude and handles problems in a timely manner
This experience is very good and I will book again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to give a sincere review of Nanyang Jinhai Hotel. Thank you very much for sharing such a careful stay experience with us and recognizing our service. We are happy to embellish your stay with a touch of uniqueness and care. Free fruit and yogurt are now provided, and airport and high-speed rail station pick-up services are provided. The hotel environment is quiet and elegant, simple and clean, quiet and comfortable. It has 80 comfortable smart rooms, all equipped with high-quality facilities. The rooms are equipped with AI intelligent voice guest control interactive system and smart home, so that you can feel comfortable and superior stay experience. The room is equipped with imported zero-pressure mattresses and goose down pillows, high-woven pure cotton bedding, hoping to provide you with the best sleep experience. We will continue to maintain our enthusiasm and strive to create a home-like stay experience for every guest. We will continue to work hard and be ready to welcome your return at any time. Looking forward to your visit again!
Guest User
Superior Queen Room With Memory Foam Mattress
Stayed in Apr 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The service attitude is very good, the room is clean and sanitary, I will stay here again next time I go on a business trip!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking your precious time to give a sincere review of Nanyang Jinhai Hotel. Thank you very much for sharing such a careful stay experience with us and recognizing our service. We are happy to embellish your stay with a touch of uniqueness and care. The hotel always takes "guests first, service first" as its business philosophy, adheres to "guest satisfaction as the center" and "guaranteeing service quality and meeting customer needs" as its service standard. The hotel environment is quiet and elegant, simple and clean, quiet and comfortable. It has 80 comfortable smart rooms, all equipped with high-quality facilities. We will continue to maintain our enthusiasm and strive to create a home-like stay experience for every guest. We will continue to work hard and be ready to welcome your return at any time. Looking forward to your visit again!
Anonymous User
Executive Queen Room
Stayed in Apr 2024
Other
6 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Not only is the environment good but it is also very clean and tastefully decorated. I will stay here again in the future.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Jinhai Hotel. We have always been committed to paying attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in Jinhai is full of warmth and comfort. The hotel has 80 comfortable smart rooms, all equipped with high-quality facilities. The room is equipped with a 0-pressure mattress to increase deep sleep, and the voice-controlled "Xiaodu" is at your service throughout the process. The room is equipped with imported zero-pressure mattresses and goose down pillows, high-woven pure cotton bedding, hoping to provide you with the best sleep experience. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting everyone who comes from afar!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Friends
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The service of the lady at the front desk is very considerate. The room facilities and equipment, including hygiene, are very good. If you need it, you can refer to it. Recommended
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for Jinhai Hotel! We are very pleased to see your thoughtful comments. Jinhai Hotel has always taken guests and service as its business philosophy. The 24-hour butler provides diversified and personalized services, insists on customer satisfaction as the center, and creates a warm, elegant and comfortable business travel experience. The hotel is now equipped with welcome fruit, wake-up service, airport pick-up (one-way) service, laundry and other services. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting everyone who comes from afar!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Friends
7 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The front desk service is very good, the room hygiene is also very good, highly recommended👍👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your recognition of us. Your encouragement is the driving force for our continuous progress. We will continue to maintain our enthusiasm and strive to create a home-like experience for every guest. The hotel environment is quiet and elegant, simple and clean, quiet and comfortable. It has 80 comfortable smart rooms, all equipped with high-quality facilities. The room is equipped with a 0-pressure mattress to increase deep sleep. The voice control "Xiaodu" serves you throughout the whole process. I am very glad that you can feel our dedication and sincerity. I wish you a smooth work and a happy life! Thank you again for your affirmation of the hotel and look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Newly renovated high-end hotel, safe and sanitary, smart and considerate, warm service.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It is our greatest wish to bring you a good time on your journey. We are pleased and moved to see your satisfaction and affirmation. Jinhai Hotel is now equipped with welcome fruit, wake-up service, airport pick-up service, and laundry service. We hope to bring you a comfortable stay experience. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item has been carefully selected. The guest room is equipped with an AI intelligent voice guest control interactive system, smart home, and imported zero-pressure latex mattresses and latex pillows in the room. High-woven pure cotton bedding, I hope to provide you with the best sleep experience. Your encouragement is the source of our continuous progress. We will continue to maintain our enthusiasm and strive to create a home-like stay experience for every guest. We will continue to work hard and be ready to welcome your return at any time. Looking forward to your visit again!
Zailushang
Cozy Queen Room
Stayed in Mar 2024
Business travelers
63 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The hotel is clean, spacious and bright, with convenient facilities. The service is excellent, enthusiastic, efficient, and basically responsive. It is very comfortable. The hotel is very cost-effective. Parking is free. I am very satisfied with my stay! Fruits and yogurt are provided upon check-in, which is very good. There is also a GL8 high-speed rail station pick-up. The service is thoughtful, and the security guard also helps with the luggage. Thumbs up.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of our hotel! We spare no effort to bring a high-quality stay experience to every guest. Jinhai has always been paying close attention to the stay experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item has been carefully selected. Jinhai Hotel is now equipped with welcome fruits, wake-up services, airport pick-up services, and laundry services. I hope to bring you a comfortable stay experience. The guest rooms are equipped with AI intelligent voice guest control interactive systems, smart homes, and imported zero-pressure latex mattresses and latex pillows in the rooms. High-woven pure cotton bedding, I hope to provide you with the best sleep experience. We always insist on serving every customer with heart, so that every stay in Jinhai is full of warmth and comfort. Looking forward to meeting you again in the future and creating more pleasant memories for you!
Guest User
Cozy Queen Room
Stayed in Feb 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 29, 2024
The room is quite good and spacious. The hotel prepared disposable toilet seats and the cups were disinfected. It was clean and hygienic. The service attitude was very good, recommended. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It is our greatest wish to bring you a good time on your journey. We are pleased and moved to see your satisfaction and affirmation. Jinhai Hotel is now equipped with welcome fruit, wake-up service, airport pick-up service, and laundry service. We hope to bring you a comfortable stay experience. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item has been carefully selected. The guest room is equipped with an AI intelligent voice guest control interactive system, smart home, and imported zero-pressure latex mattresses and latex pillows in the room. High-woven pure cotton bedding, I hope to provide you with the best sleep experience. Your encouragement is the source of our continuous progress. We will continue to maintain our enthusiasm and strive to create a home-like stay experience for every guest. We will continue to work hard and be ready to welcome your return at any time. Looking forward to your visit again!